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Lisez les avis des autres

Noté 1 sur 5 étoiles

Daughter ordered a dress, absolutely not as described in any way, poor quality, too small. I would advice everybody to do a charge back with your bank, you will get your money back that way , the bank... Voir plus

Noté 1 sur 5 étoiles

Received 2 orders weeks later, from China, despite warehouse in NYC claim. One jacket seems like it might be functional, but cheap. Other jacket is cheap junk and the sweater just has print designs ra... Voir plus

Noté 1 sur 5 étoiles

This company is fraud, they ship directly from China; item I purchased as "cashmere sweater" has nothing to do with cashmere, extremely poor quality and unpleasant synthetics material. When I tried to... Voir plus

Noté 1 sur 5 étoiles

There is nothing true or trustworthy about this company. I generally research unknown vendors but was totally suckered by the slick website, the name and the backstory of an old trusted store going ou... Voir plus

À propos de l'entreprise


Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

95 avis

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Tous les avis

(95)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Wish I could give zero stars

Wish I could give zero stars. I read the reviews here AFTER I made a purchase. This is a company that claim on socials to be a family owned company in NYC. They’re not. I ordered a black sweater. Today I received this horribly low quality long sleeve t shirt. The only similarities are they’re both black. Went straight into the garbage. DO NOT GIVE THESE SCAMMERS MONEY!!!

13 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Chinese crap, unreturnable

The quality of the jacket I ordered was comparable to a grocery store Walmart costume. And it smelled terrible! When I tried to return it, they insisted I had to ship it to China at my expense, which would have cost over $100.00. Total scam.

16 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Sizing is not even close

Sizing is not even close, stay away from this company, return policy is the worse, they never answer emails for a return number,
I wear a XXL , Ordered a 5x just to be safe, couldn't even get it on, sizing was a medium with a 5x label, 2 coats and 2 light weight jackets ,nothing fit even close, stay away from this company

25 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Smith-New York is a SCAM

The company, Chinese, sent me the wrong size of men’s shoes that I was going to gift to son. Customer Service is ignoring me!!! The shoes were CHEAP too, nowhere near matching the pics that store displayed. TOTAL SCAM. I want to claw back my money.

31 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Total garbage

Total garbage. Would rate “zero” stars if possible. How is this company allowed to perpetrate this level of deception? I ordered 2 sweaters - both cheap, badly made, nothing like the lovely photos they post. Can’t believe I fell for this one.

8 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Chinese Fraudsters - NOT from New York - not a going out of business sale!

Chinese fraud company - junk products - NOT an older couple “going out of business “.
I ordered a $300+ coat for $54 with free shipping. I got tons of emails regarding the progress of my order - looked pretty professional until it became clear it was being shipped from China - not New York. Coat finally arrived. I normally wear a size large but ordered this one as XL. It was so small I had difficulty getting it on and could not zip it up.
Here’s where it gets extra good: I emailed them asking how to get a refund. No problem. Just ship it back to China.
Quality of coat was NOT a $300+ coat - wasn’t even a $54 coat.
After my order, they kept sending literature about new products.
I am embarrassed - I hope this helps you NOT buy from these folks

7 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Received jacket January 2

Received jacket January 2, 2025 and immediately wrote to return. Was told the next day January 3rd that it was too late. Ripped off for $49.95

3 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Total scam

Total scam. Product very poor quality, nothing like the picture. Cost of return to China is more than the product - and I doubt they would refund anyway. Opened up as Taylor Classic

18 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from these frauds

Do not buy from these frauds. Their advertisement is bs. They give hours for their showroom -there is no showroom. The show the owners- elderly Caucasian couple…they are not..the owners are Chinese. The pictures of products have little resemblance to the crap the send…

25 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Do Not Buy from this company!

The photo of the jacket looked good. The ad said it was marked down from $250 to $50. “Final Sale!” Red flag? Of course but I bit. The jacket looked and felt cheap in every way. And they sent the wrong size. They said I could ship it back at my expense (to China) or take a 5% credit—$2.50. I took (and received) the credit. Don’t buy from Smith-China York.

2 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Total scam

Total scam. They are in China, not New York. The coat was not even close to being the correct size. Return shipping was not worth it. PayPal rejected my claim saying what I got was not materially different from what I ordered. I have no idea how they determined this. One of the worst purchases I have ever made.

10 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Smith Mew York is a Scam

As all the reviews stated, the company is a scam selling substandard goods from China. Not a New York company but chinese. Never heard back from customer service. I disputed the charge with my cc company. I've learned my lesson. Check the reviews before you buy.

30 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Totally a scam company by selling the…

Totally a scam company by selling the worst quality products at supposedly bargain prices. Received a jacket that was marked down from $350.00 to $55.00. Just received it and it was made of plastic and fake material. Shipping it back to China is more costly than your funds returned. Someone has make public their scam on Facebook and Instagram.

30 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Not cashmere

Not cashmere, no product labels inside. Most likely cheap polyester. Not worth returning.

28 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Dont buy.

Not a new york company, did not ship with UPS as claimed and item was much poorer quality than pictured on the website. The “deal” i got- i clearly overpaid for this item.

9 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Toilet Tissue in multiple sizes and colors

Don’t be fooled. This is a complete sham and the product is absolute junk. Their marketing is BS and AI generated and the theme is a complete lie.
Since it will cost $66 to return this $2 item to “Our Warehouse” in Guangzhou China, instead I will cut it up into strips and use it to wipe my ass. It has the same value as Toilet Tissue.

20 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Bought a coat from them online

Bought a coat from them online. It states that it's Smith - New York, more like Chin Jan - China. The coat was nothing like the photograph. Please do not waste your money.

20 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Chinese drop-ship scam

Chinese drop-ship scam. Posing as a going-out-of-business New York City clothing store, complete with stock photo of senior white American couple on a Long Island beach, the supposed owners who are retiring and closing the store. This a China-based operation, with a fake American front. The clothes aren't worth half of the 80% discounted price. Complete crap, not even matching the photos of the clothes, materials off, colors off, details off. Return policy is fake, since practically impossible. Asked for return form and address. First response asks for extensive photos and 'evidence', next response, about two weeks later, includes the return address in China and a reminder that the return has to be processed within 30 days of delivery. In the return instructions, SNY points out that between shipping cost and shipping time, the return is so onerous that most customers opt for a further 5% discount instead. The business is organized to avoid returns at all cost.

6 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Complete junk. This company is a complete scam

This company is a complete scam. Their products are VERY cheaply made in china, the images shown on line are not remotely like the ones shipped. Their return policy is that you must return the item TO CHINA, so that will cost more than the item cost - and they tell you this. They offer to refund 5%, along with a 20% coupon for more of their crap. I took it straight to donate at DAV, I doubt anyone will even take it from there. They should be prosecuted for this scam

5 décembre 2024
Avis spontané

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