Smoothspins Avis 86

TrustScore 3 sur 5

2,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Still refusing to return deposits or winnings so a review will be written on all media platforms about this awful organisation. Please do not use or open an account you will be verified and then they... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I had a decent welcome bonus which all went fine and I even came out with a small win in pocket. Every other time I played besides that has been UNBELIEVABLY BAD. You know that they say that the slots... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Deposited£10 played for 30 minutes account got locked pending verification , I sent all information within 5 minutes, I am still waiting for a reply its been over a week. Total scam, would avoid, any... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I enjoy a flutter on the slots and table casino games and have found Smoothspins to be one of the best sites I have played at. Sign up was hassle free and I received my bonus spins as advertised w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de service de jeux
  2. Casino
  3. Casino en ligne

Écrit par l'entreprise

Press Play on Smooth Spins Spin the Hits Welcome to Smooth Spins, the ultimate destination for Slot Games, bingo, Slingo and live casino action. It’s a non-stop mix of your favourite games, all delivered with energy, excitement and that signature Smooth beat. Bingo Rooms on Air Tune into our buzzing bingo rooms and join fellow players for a live, interactive experience. From 90, 80, 75, to 50-ball games, you’ll feel the vibe with every call, chat and win. Spins, cash and prizes drop like chart-topping hits… this is the ultimate bingo playlist! Slots & Slingo Jam Take your pick from thousands of slots, including all-time classics, and those exclusive Smooth Spins hits you won’t find anywhere else. Can’t decide between slots and bingo? Slingo is your ultimate remix, spinning the best of both worlds in one high-energy game! Live Casino Broadcast Step into our live casino rooms and feel the excitement in real time. Play classics like Blackjack and Roulette, or join our live game shows like Crazy Time, Monopoly Live and Deal or No Deal, all streaming straight to your screen. It’s like front-row access to a live show, every spin! Exclusive Promotions From jackpot drops to special campaigns, our daily promotions and bonuses give you more ways to play and win. Play Anywhere, Anytime Take your Smooth Spins playlist on the go. Fully mobile-optimised, you can spin, win and play on your phone, tablet, or browser. The hits never stop. Join the Fun Whether you’re a new player or a seasoned Smooth Spinner, the stage is yours. Download the Smooth Spins app today, tune into your favourite games, and see if you can hit that chart-topping win!


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

86 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Still refusing to return deposits or…

Still refusing to return deposits or winnings so a review will be written on all media platforms about this awful organisation. Please do not use or open an account you will be verified and then they want very personal documents please stay clear.

18 avril 2026
Avis spontané
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Réponse : Smoothspins

We are sorry to hear you're not happy Callum, when you sign up with us, you agree to our terms and conditions, which includes providing documents at any time.

Noté 1 sur 5 étoiles

Corrupt tampered with casino

I’ve played a few casinos and this is by far one of the WORST, never once been up in all the time I’ve played you just get a fraction of your deposits back,( if your lucky) dead spins are horrendous, the amount of win symbols that land without any money to win is just laughable I’ve seen up-to 15 in a game land like this, maybe people would have a better chance of a win if they weren’t fixed to the max. Features take an awful amount of money to land, then when they do it’s shockingly low amounts, bonus rounds always less than £10, the jackpot games take 10p plus your bet amount so that’s just customers paying for people to win not the casino! Noticed reels skipping win symbols as I have eyes honestly I’ve never played slots so manipulated, the RTP is definitely not what they state and most game are 92-94% RTP any free spins awarded are on the worst games ever. Promos always having to deposit £25 or wager £100, the free daily games are a big con too. Just another greedy money hungry casino that cares about profit more than being an honest fair one. Customers leave when unfairness and losses are greater than wins as that’s not a 50/50 chance. The reviews say it all and it’s not based on people losing like they state. Lost another customer.

15 mars 2026
Avis spontané
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Réponse : Smoothspins

Hi Christian. We appreciate you sharing your experience. We're sorry to hear you feel our games are unfair and that you've had a negative experience with our bonuses and RTP. We assure you that we'll investigate these concerns to ensure fair play. Your feedback is valuable as we work to improve. Please do e-mail us if you wish, via help@smoothspins.co.uk

Noté 1 sur 5 étoiles

Didn't win At all

Didn't win At all

6 mars 2026
Avis spontané
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Réponse : Smoothspins

Hello. We regret you did not have a positive experience. We'll use your feedback to improve our services. Thanks for your time.

Noté 5 sur 5 étoiles

Was a bit sceptical at first with…

Was a bit sceptical at first with reading the reviews
Decided to deposit anyway won a few games cashed out on 100 pound was in my account within the hour
Very happy with this site

27 février 2026
Avis spontané
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Réponse : Smoothspins

We appreciate you sharing your initial hesitation and are so glad you had a positive experience. It's great to hear you enjoyed the games and had a quick withdrawal! If you should ever need any assistance, please don't hesitate to contact our 24/7 Customer Service team.

Noté 1 sur 5 étoiles

got my account restricted and had phone…

got my account restricted and had phone a number due to the amounts of playing time bad company spin with someone else win big they don’t like

5 février 2026
Avis spontané
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Réponse : Smoothspins

We’re sorry to hear about your negative experience and appreciate you taking the time to leave a review. If you still need assistance, please feel free to reach out to us.

Noté 1 sur 5 étoiles

Offer welcome bonus but when you…

Offer welcome bonus but when you deposit and wager they block you from using your account and getting offer scamming basterds don't use!!!!!!!

27 janvier 2026
Avis spontané
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Réponse : Smoothspins

We appreciate your feedback and regret you encountered this issue with the welcome bonus. Please email us on help@smoothspins.co.uk we'll investigate this situation

Noté 1 sur 5 étoiles

Stay away... they take more what your betting

Just signed up, appauled by what i have experienced. Betting by £1 spin yet more money is being deducted? I was aware of my balance so dont need to keep checking after every spin ( unless rarely I get a win..) when I did chexk I was money under. I then proceeded to watch my balance and I stand corrected more than my bet was being taken!!!!!

I have videos for proof...

26 janvier 2026
Avis spontané
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Réponse : Smoothspins

Hello Chloe. We appreciate your feedback and are sorry to hear about the unexpected deductions you experienced. This is not the standard we aim for. We'll investigate this issue thoroughly. Please contact our support team with your video evidence so we can look into it. Our e-mail address is help@smoothspins.co.uk

Noté 1 sur 5 étoiles

stay away been back for a week not a…

stay away been back for a week not a penny won gettin quite sick of all these casino sites taking all the time and barely getting any bonus or wins its a joke ever since the scum government have been involved deffo righed and scamming us all. so adding to this review since my last review have multiple screen recordings not one bonus now ive deposited £180 in week not one win actualy sickening how these sites are getting away with this

22 janvier 2026
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Réponse : Smoothspins

We appreciate you sharing your experience. We're sorry to hear about your recent gameplay and understand your frustration with the outcomes. We value your feedback and will review your comments.

Noté 1 sur 5 étoiles

Lost £40 soon as I joined

Lost £40 soon as I joined, please stay away. Did not win on any game. Barely won on any spin.

Trust me you will lose your money. Read the reviews on here

3 janvier 2026
Avis spontané
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Réponse : Smoothspins

Hi Brendan. We appreciate you sharing your experience. We're sorry you didn't enjoy our games, and that your initial experience wasn't positive. We'll use your feedback to improve. We'll be happy to discuss this further with you if you wish, our e-mail address is help@smoothspins.co.uk

Noté 5 sur 5 étoiles

One of the best online casinos

I enjoy a flutter on the slots and table casino games and have found Smoothspins to be one of the best sites I have played at. Sign up was hassle free and I received my bonus spins as advertised without any problem. Depositing was straight forward and my first withdrawal hit my bank account within minutes.

There is a great choice of games from all the major providers and both the website / app are clean and easy to navigate.

Only very minor gripe is they don't have Who Wants To Be a Millionaire Magaways slot, one of my favourite games, despite having other games from the same provider - but there are so many games it's not really an issue

2 janvier 2026
Avis spontané
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Réponse : Smoothspins

Hi Duncan. We're happy to hear that you enjoyed your experience on our site and all our products! We appreciate your feedback regarding the missing slot game and will consider adding it in the future. Happy new year! :)

Noté 1 sur 5 étoiles

bunch of theefs do not use them…

bunch of theefs do not use them Scammers.!!!!!!

1 décembre 2025
Avis spontané
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Réponse : Smoothspins

We regret that you feel this way and apologise for the experience. Please feel free to contact us via e-mail help@smoothspins.co.uk

Noté 1 sur 5 étoiles

CUSTOMER RESPONSE - Witholding my funds - no reason provided

I have contacted your security and help email, I am still waiting.

4 Weeks - No response. This service is really bad

5 décembre 2025
Avis spontané
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Réponse : Smoothspins

Hello. We apologize for the delayed response. We appreciate your feedback and will investigate the lack of communication to improve our service. Thank you.

Noté 1 sur 5 étoiles

I had a decent welcome bonus which all…

I had a decent welcome bonus which all went fine and I even came out with a small win in pocket. Every other time I played besides that has been UNBELIEVABLY BAD. You know that they say that the slots aren't manipulated everywhere but your experience, my experience... We know what's going on. The UK gambling commission is a joke and bough and paid for years ago ...

24 novembre 2025
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Réponse : Smoothspins

We appreciate you sharing your experience. We're sorry to hear that your subsequent plays haven't been as positive as your initial bonus. Sadly we have no control over game wins if you would like further details please do not hesitate to contact us via emial or chat, Thank you for your time.

Noté 1 sur 5 étoiles

SCAM

Would given 0. Plaid £80 and didn’t even receive a welcome offer. Didn’t even hit one win or bonus. Complete scam.

19 novembre 2025
Avis spontané
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Réponse : Smoothspins

We appreciate your feedback and we're sorry you didn't enjoy your experience. Please email us or visit our live chat so we can review your welcome offer issue for you . Thanks for your time.

Noté 1 sur 5 étoiles

I can honestly say this is the best…

So I had an issue with their slots being rigged and went to message them. Instead of resolving the issue they closed my account.. stay away

7 novembre 2025
Avis spontané
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Réponse : Smoothspins

We appreciate your positive feedback regarding the slot games! We're happy you enjoy the scatter and bonus features. Please do allow up to 24 hours for any withdrawal to be processed and sent out from our side, Thank you for your review.

Noté 1 sur 5 étoiles

STAY WELL AWAY OMG…

STAY WELL AWAY OMG…
Lmao for starters I opted into a promotion that said deposit £10 received £30 bonus and a 100 free spins… I deposited… didn’t receive the bonus or spins… had to chase it up… told it was expired but they credited me anyway… seems bs just looking for good rates on customer service..: anyway played the £10 I deposited and won absolutely 0 on base game not a single line hit…. Played the £30 bonus… won 20p on a £1 stake literally all it paid out of £30… so yeah don’t bother it’s laggy asf and the page crashes many times… anyway I thought I should hit a bonus in 100 free spins… nothing at all lmao they make the spins look interesting but nothing hits…
16891155

6 novembre 2025
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Réponse : Smoothspins

We appreciate you taking the time to share your experience. We're sorry to hear about the issues you faced with the bonus, spins, game performance, and crashes. We'll look into these concerns to improve our services. Sadly all casino games are random number generated and we have no say over the outcome of the games.

Noté 1 sur 5 étoiles

Never paid out for me and I’ve…

Never paid out for me and I’ve deposited almost 400 quid in the last 2 months. Use different site it’s useless.

3 novembre 2025
Avis spontané
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Réponse : Smoothspins

We are sorry to hear that you are unhappy with our casino games.

All of our games, except for Live Casino table games, utilize a Random Number Generator, 'RNG,' which randomizes the outcome of each hand/spin through the use of complex mathematical algorithms. The RNG’s are tested by independent companies to ensure that they meet and comply with industry standards. The outcomes cannot be influenced by BV Gaming Limited in any way.

Noté 5 sur 5 étoiles

Please recognise PABLO for his…

Please recognise PABLO for his excellence in customer service. Thank you for being so polite and helpful.

29 octobre 2025
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Réponse : Smoothspins

We're happy to hear that you had such a positive experience. We appreciate you acknowledging the amazing service you received. We'll be sure to let Pablo know.

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