Snapdeal Avis 386

This is the worst platform...i ordered a book and they haven't given my book yet.There customer helpline number is also unreachable,the site of customer helpline is also not loading.On asking the delivery man,I get to know that they are Not sure if they would serve us the responsibility of reaching the book safely and are saying to come to their hub to catch the order...is it a good service!!!!!Never happened to me in any of the other platforms like Amazon..This was my first order and first impression is the last impression..they destroyed it...even the heads of the service are talking so rudely...kindly not to use this app...#FakeSnapdeal......fakeeeeeee!!!!!!!the app is also not working and showing that the delivery man has arrived and I didn't pick the order which was incorrect..they r delaying the dates of delivery... irresponsible staff..never experienced such a poor experience#FakeSnapdeal

worst platform

Very poor service, I have ordered 10 days ago and I have not received it yet.

Broker side hy 0 retting se kam 09/3/26 ek shoes order kya tha 16/3 ko delivery tha par 16 se 18 hua 18 se 22 se 30/3 aur aaj mera order snapdeal ne cancel kya koi msg nhi koi call nhi

Firstly, they described 2 quantity on the order page but delivered only 1 and also changed the quantity on the order page.

Secondly, the delivery happened at 10:30 PM that's also unprofessional.

Thirdly, they ask for ID proof from the customers if want to return or exchange that is also very weird.

Overall, this was my last purchase on this platform, will never order again.

Ref. : Order no 69880746926

I was very happy with the Snapdeal before but my recent unpleasant experience has totally ruined their image. I never thought that Snapdeal can go to this low level.

They have held my refunds of one product, a T- shirt which has a 7 day return policy by giving the reason for heavy returns. I have ordered a cotton T-shirt in olive color with a typography GIP written on the front but they have sent a polyester fabric solid t-shirt of green chutney color. In other cases, they have sent a blue t-shirt while the ordered t-shirt was green. Whose mistakes are these? Is the customer responsible for these mistakes? If a customer returns these products, how can Snapdeal blame the customer for heavy returns? If the same products were not available, they should say not available but what's the point in sending different products and then to blame the customer and hold their refunds. They can suspend my account for future orders or put a condition of return fees which they shouldn't' but how they can hold current order return refunds which are having 7 day return policy. I have followed up with their customer care also but the same reason gives for heavy returns. Even I have sent the email to the grievance department also but they have not even acknowledged the original email and reminder email also. Even they don't have auto reply facility also.

I will wait for a few days and then going to address my concerns to the consumer forum. But these experience is eye opening for other customers also. Not reliable at all. To cover up their financial losses, they have gone to these low level in holding valid refunds.

What a cheap apps after ordering the product of jeans and now the size is not fit in me so i cancle the product and returned now they didnt acept what a apps woww if ur really reading my message responed snapdeal.com and the product is shown in the image is not same after receiving the product its different improve your apps otherwise delete

Snapdeal is good platform to buy a order an snapdeal provide very good quality i am satisfied from snapdeal servives ²

Experience is very good and environment is very friendly

Good experience and I like it good prizing

Water Bottle quality is good

Bekar aap castomer ko office mai bula ke oder dete hai Ghar tk dilver nhi krte bekar. Hai 👎👎👎👎

snapdeal app is very useless I have not been able to order any courier payment has not been returned for the last 10 days and neither have I received any response can I talk to any agent.This is a very useless and poor app It should be banned 😡😡😡

I purchased a kurta &put cancellation request on 4oct but till now no response is shown neither any contact by agent.no amount is refunded bakwas app

Verry verry bad poor

Worst experience ever..
My order return pick up was on 12th September 2025 and it is still not yet picked up by 24th also.
They don't answer the calls nor reply too .

Total scammers. I'm based in UK. Ordered and paid for an item. It never came. They confirmed receipt of my payment, however, no delivery updates or tracking details. I contacted them various times and got responses but none saying when I will get my item. Reported to bank who reimbursed me fortunately. Total scammers.

fraud online company.. Are you asking for doing better frauds in future?

Snapdeal uses Ekart Logistics (supposedly a Flikart subsidiary) to ship its products to customers. Ekart delivery agents are scammers. I got conned into paying cash for a payment that I had already made online. As I order a lot online, I thought I had made a mistake, so I paid him and received the item. I had done this with many other e-commerce companies. When I called or emailed customer service, all companies promptly refunded my duplicate payment, except snapdeal. Snapdeal said once they hand over to Ekart, their responsibility ceases. Ekart claimed I paid for a different shipment and not the snapdeal item. I was scammed. Stay far away from Snapdeal, Flipkart and anyone who uses Ekart as their shipping company. You are 90% likely to be scammed one way or another. Good luck.