Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My partner and I are loyal customers, we have bought stuff from SneakerUp many times, and always received great products in a short time. Recently, I made a mistake when ordering and had to contact su... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

At first i thought the site was dodgy because the v3 Labubus set of 6 was $100 cheaper compared to all their competitors, but they came within a week (i live in nsw) and i authenticated them and they... Voir plus

Noté 2 sur 5 étoiles

Ordered express lost for bday present. It was dispatched 6 days later and arrived after waiting 9 days. This is express post. Then arrives in a lolly confectionery old box sticky taped up and insi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Loved my experience!! quality of the shoes are amazing and they arrived so quick. Very happy and will be most definitely purchasing from here again!

L'entreprise a répondu

À propos de l'entreprise

  1. Marché en ligne
  2. Magasin de streetwear

Écrit par l'entreprise

SneakerUp Australia is the mos loved streetwear, sneaker & jewellery store offering Free Shipping Australia Wide. Explore our range of sought-after streetwear and sneakers ranging from Nike, Air Jordan, Yeezy & More with an exclusive Jewellery range also available. Based in Australia, we allow our customers to Shop Now & Pay Later with our trusted payment merchants such as AfterPay, ZipPay, PayPal & more. We aim to provide a smooth, transparent process for all our customers Australia Wide. If you have any questions or need customer support please do not hesitate to contact us, we'd love to hear from you


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

22 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My partner and I are loyal customers

My partner and I are loyal customers, we have bought stuff from SneakerUp many times, and always received great products in a short time. Recently, I made a mistake when ordering and had to contact support. They resolved my issue with great efficiency!

18 août 2025
Avis spontané
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Réponse : SneakerUp

We are thrilled to hear about your smooth experience with us, always a pleasure to deal with! Thank you for your continuous support :)

Best Regards,
Seth

Noté 5 sur 5 étoiles

Great prices

At first i thought the site was dodgy because the v3 Labubus set of 6 was $100 cheaper compared to all their competitors, but they came within a week (i live in nsw) and i authenticated them and they were actually real to. Very happy with my purchase and will be waiting on v4

6 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Waiting

I made a purchase & haven't received it yet! I haven't had notifications about delivery or anything just other emails for your catalogue. It's been 3/4 weeks already.

22 avril 2025
Noté 2 sur 5 étoiles

Costs more, takes longer, advertising sizes they don't have

Couldn't find my size elsewhere so paid more to go through these guys. Two days later turns out they didn't have the size either but still were advertising it and took payment. Went half a size smaller (which I could have gotten cheaper and quicker elsewhere). Another 2 days later was notified that the items would be shipped. Over a week later (two weeks from date of purchase) still had not received a tracking number and items had not been shipped. Turns out these guys don't stock the shoes themselves. I suspect they over charge and order from another shop cheaper. Finally, the shoes arrived and are fine and they refunded my express shipping cost.

10 janvier 2025
Noté 5 sur 5 étoiles

Loved my experience!

Loved my experience!! quality of the shoes are amazing and they arrived so quick. Very happy and will be most definitely purchasing from here again!

16 octobre 2024
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Réponse : SneakerUp

Hi Amber,

So happy to hear your about your experience with us was great! We look forward to having you again!

Best wishes,
Lando | Customer Care

Noté 5 sur 5 étoiles

Excellent service

Excellent service

27 février 2024
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Réponse : SneakerUp

Hi Hayden,

We are happy to hear that you received excellent service, we wish to see you again in the future.

Kind Regards,
Seth

Noté 2 sur 5 étoiles

Ordered express lost for bday present

Ordered express lost for bday present. It was dispatched 6 days later and arrived after waiting 9 days. This is express post.
Then arrives in a lolly confectionery old box sticky taped up and inside the jumper just on its own no paperwork no packaging.
Also sizing is very very ssmall. Men’s medium fits my size 8 daughter fitted.

20 juillet 2023
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Réponse : SneakerUp

Hi,

We are sorry your experience was not satisfactory for you.

Our product description for the Jumper purchased states that order processing may take 2-9 Business days, it also says we recommend getting a size up due to the hoodies running a size small.

If you have any further questions about your order please feel free to contact us! We hope to make it right next time!

Kind Regards,
Seth

SneakerUp | Customer Service

L’expérience Trustpilot

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En savoir plus sur les différents types d'avis.

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