Given false information about dispatch after 6 days. Then they ignored emails until I asked to the cancel transaction, and receive refund. The full time the order had still shown as processing. Then t... Voir plus
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Lisez les avis des autres
Order took 3 weeks to arrive. Contact by email not replied to. Several days later advised goods despatched to RM but no acknowledgement on RM tracking for a further 4 days. Goods arrived intact and of... Voir plus
The kit arrived & is spot on, a very happy daughter with her lionesses away kit. Fit good, sizing as stated, socks excellant. Dislikes - no communication at all, tracking didn't work and no info a... Voir plus
L'entreprise a répondu
I asked for an address change after submitting my order and it was processed correctly within minutes. Later I had another query about delivery that was answered within seconds. Soccalord was not at f... Voir plus
À propos de l'entreprise
- Magasin de vêtements de sport
- Magasin d'équipements sportifs d'extérieur
- Club de football
- Terrain de football
Écrit par l'entreprise
Welcome to our soccalord store! We specialize in providing high-quality, affordable soccer jerseys, football shirts, football kits, and retro classic football shirts. Our selection is second to none, with a wide range of options for fans of all ages and sizes. Whether you're looking for the latest team kit or a throwback classic, we've got you covered. Our prices are unbeatable, with discounts and deals available to help you save even more. We believe that everyone should be able to support their favourite team without breaking the bank, and our selection of cheap soccer jerseys and football kits makes that possible. In addition to our great prices, we also pride ourselves on our excellent customer service. Our team is always available to help you find the perfect item or answer any questions you may have. We want your shopping experience to be as easy and enjoyable as possible. So why wait? Browse our selection of soccer jerseys, football shirts, football kits, and retro classic football shirts today and show your support for your favourite team! With our unbeatable prices and excellent customer service, and free personalisation there's no better place to shop for all your soccer needs.
Coordonnées de contact
Royaume-Uni
- soccalord.com
3,0
Moyen
138 avis
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exactly what was requested and in good…
Exactly what was requested and in good time. Have used a few times and it has been the same everytime. Good quality, good service, low prices.
23 septembre 2024
Now put something on here offer…
Now put something on here offer refund took 4 weeks to come then answer uk size but they not as dnt fit 2xl person a 4xl I ask for refund ignore me now offer refund as dnt want peep see I report bank as fakes tops anyway
16 septembre 2024
Avis spontané
Réponse de Soccalord
As stated on your other review, we have a full refund policy in place so we do accept returns , if the sizing is not large enough for you
Excellent quality and fit,would highly…
Excellent quality and fit,would highly recommend
23 septembre 2024
Disgusted with your so called 4xl…
Disgusted with your so called 4xl sizing. It was large at best . I will never use this site again . False information
9 septembre 2024
Réponse de Soccalord
Good afternoon apologies about that did you let us know via email as we do accept returns
Scammers
Scammers
Do not buy or put your bank card details on their web page
This is a Scam
18 septembre 2024
Avis spontané
Réponse de Soccalord
Hello we are saddened by this review as we can assure you we don’t scam anyone can you please email us at hello@soccalord.com and we can rectify any issues you have thank you
The product received is good quality…
The product received is good quality for a reasonable price. Only downside is the wait for delivery which I had to chase as there was little communication. Once I made contact I got an explanation and response quickly though.
18 juillet 2024
Sizes
I'm an XL but their XXL is a UK XL !!!
I checked this before I bought it.
The shirt is good quality and delivery was also good.
Communication about their sizes was also good.
23 juillet 2024
Great service
I asked for an address change after submitting my order and it was processed correctly within minutes. Later I had another query about delivery that was answered within seconds. Soccalord was not at fault here, it was just a query, but their responsiveness in both cases was very impressive. I have no reservation in recommending this company.
28 juin 2024
Terrible Experience
My dad purchased the England womens 2023 away top on the 8th June for a birthday present and we heard nothing from the company for 2 weeks. My dad chased the order only to be told that the top he had orginally purchased was out of stock and they were having trouble re-stocking. In return, the company offered the 2024 home top at no extra charge. Great!!! This communication took place on Monday 24th June and we received a tracking number from Royal Mail 48 on Friday 28th June (4 days to dispatch "in stock" items) it is now the 6th of July and still no top. I tracked the order on the Royal Mail site this morning to see that Royal Mail had still not received the item from the company.
Terrible communication and service. Will not be orderering from this company again.
6 juillet 2024
Avis spontané
Réponse de Soccalord
Hello amber , this is on route it’s been dispatched from our Portugal warehouse just takes a couple of days to reach Royal Mail , just keep an eye on the tracking it will track in a day or two
Awful experiance
I purchased a child's kit for as a birthday present on 3rd June and now 21st June still not received. They said that they had been caught out by how busy they were, with new kits coming out. This must happen every year.
I asked for a refund, but instead they sent email stating my order was now complete, giving me a tracking number on 13th June. When I look at the tracking details Royal Mail have still not received the item.
21 juin 2024
Avis spontané
Customer service
Royal Mail delivery issues that were quickly taken care of by Paul.
Many thanks.
12 mai 2024
So happy with my daughters football…
So happy with my daughters football kit, it's made proper and the personalised name is absolutely perfect. I will be ordering more from here
15 avril 2024
Simon was so helpful from start to…
Simon was so helpful from start to finish! Excellent service and quality.
13 avril 2024
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