sofabed.co.uk Avis 469

The website offers all the information needed to make a decision. The order process was simple and straightforward- I was initially concerned about the delivery not arriving in time to suit my needs, but all it took was a phone call to Blackdog Upholstery to experience the high level of customer care they provide. They were personable and eager to help, and I got my order early and delivered to my room of choice. The product is of excellent quality; I am very pleased with my purchase and would recommend anyone to go directly to Sofabed.co.uk.

Well constructed piece of furniture
Good delivery t

Well made , delivered in quoted time scale. Exactly as described

Fast delivery, great comms and the product is exactly what I wanted. Beautifully made with attention to detail.

Absolutely brilliant service ! Ordered two sofa bed in boxes , arrived quickly and look fantastic quality in velvet ! Thanks again would recommend to anyone

Courier company could not get product upstairs and left it in the hallway. The company went above and beyond to rectify this and it was relocated within a few days. My dealings with them were fantastic and I thoroughly recommend them for that and the sofa is lovely

Great service in the face of a failure by the delivery company.
Very quickly rectified and to my complete satisfaction.

The sofa is great. The packaging and delivery could have been better. Leave off the legs so they don’t mark the hall walls as they needed to be repainted

My own fault.
Picked wrong fabric. Final result disappointing & quite expensive. Not sure how to rectify mistake.

Excellent customer service from start to finish.

Wow - Excellent service from start to delivery of a very good UK made sofa bed and related items. I contacted Karen to know more about the product. Given fantastic information and answered all my questions. She even sent me the cloth design patches to choose from. The items I ordered were delivered exactly on the date agreed, personally delivered and set up by James and his colleague. Thank you I shall in the future definitely recommend your company.

Arrived earlier than expected due date, packed very well.
Excellent service.

The delivery wasn't great, but the sofabed is fantastic. And a very good price

Our sofa bed is beautiful and extremely comfortable, we choose our fabric and the quality is excellent
I highly recommended

The whole process of ordering the sofabed to delivery was very seamless. Really happy with the quality of the sofabed too.

Great comms. Great product.

I researched a lot to find a comfortable sofa bed, having had a very uncomfortable one in the past. So many look and feel dreadfully uncomfortable and I’d almost given up hope when I found this company. They ticked all the boxes - friendly helpful staff, standard double sized spring mattress, half slatted base to give extra support, very attractive design, very good choice of fabrics and at a better price than the uncomfortable sofa beds I’d looked at. Initially the cushions feel very firm but with use I know they will soften a little.

If you need a Sofa bed then look no further. I can't fault my experience from start to finish, they went above and beyond. From answering my many questions during the sales process, letting me visit the warehouse to see the product, updating me on the process, quality of the sofa bed through to delivery. Very easy to contact always available to help pre, during and post order.

Kept us informed throughout regarding status of delivery. Very happy with how it fits into our snug. We haven’t used the sofabed as yet, but easy to pull out. The sofa is on the firm side.