Unbeatable price and item was in perfect condition exactly as promised. There was a small issue with the delivery company: they showed up without enough people to move it up the stairs, then tried... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Unbeatable price and item was in perfect condition exactly as promised. There was a small issue with the delivery company: they showed up without enough people to move it up the stairs, then tried... Voir plus
L'entreprise a répondu
We ordered our new Nico King Sofa Sleeper from sofabed.com. Ordering was simple and fast. The customer service rep (James) was pleasant, polite, patient and helpful. We got the Total Care VIP Protec... Voir plus
INCREDIBLY responsive and friendly contact from their sales department. Lightning fast response to questions. Huge selection and ability to customize your order. ALL THAT is coupled to competitive pri... Voir plus
L'entreprise a répondu
We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended... Voir plus
L'entreprise a répondu
We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...
Dallas, Etats-Unis
Sofabed.com offered a good price. Several delays without notice. I had to continue to ask about delays. Tried to make a change and was asked to wait. Next thing it was delivered on short notice. No information about a change. Sofa seems to be quality as was delivery. Sofa was for my daughter so have not seen.

Réponse de sofabed.com
Good customer service and really helpful staff. They made the whole process easy.

Réponse de sofabed.com
It came earlier than expected. Delivery was smooth. Well built sofa that will make my studio a functional bedroom when needed.

Réponse de sofabed.com
It was very easy to order my dream couch. They answered any questions I had and customer service was super quick to respond if I had any questions. I would recommend them to anyone looking for a nice new couch.
Adam

Réponse de sofabed.com
The experience was excellent and the white glove delivery was exceptional

Réponse de sofabed.com
James at sofabed.com was so helpful when I was searching for a couch. It was fast and easy to communicate through text, I ordered right away. I definitely recommend their company!

Réponse de sofabed.com
This has been the smoothest furniture shopping experience I've ever had. Customer service has been very responsive and helpful and my couch was delivered ahead of schedule. The delivery team was very courteous and quick as well. I couldn't be happier with the entire process.

Réponse de sofabed.com
Really love this couch, it's stylish and we got the King Size for a really LUXE experience with the pull out bed. Tried it out at a different local stores and sofabed.com had the best price and delivery timing than even my local stores. We had some issues getting our couch into our condo in the first delivery attempt because the hallway that our entryway is in is not very tall and is pretty narrow. I contacted sofabed.com customer service and James helped us through the whole process at re-attempting delivery and getting the delivery team to take the couch apart and reassemble it in order to get it in. We're happy customers! Would definitely buy a future couch here and recommend to my friends!

Réponse de sofabed.com
Seamless ordering; pleasantly surprised that sofa arrived a week earlier than expected. Delivery was within the time frame I was given. Set up was fast, they were in and out in 20 minutes, even took all packaging materials with them. Comfortable couch just right for my studio. The price was almost $800 less than other storefront retailers carrying Luonto brand. Would definitely use them again.

Réponse de sofabed.com
Great customer service, delivery on time and the quality of the sofa is just amazing. The sofa bed looks elegant and steady. Highly recommended!

Réponse de sofabed.com
We had an amazing experience with sofa bed.com. We worked with sales associate James to ensure we got exactly what we wanted for the lowest price around. We couldn’t be happier. Thanks James!!
We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended up ordering Luonto West sleeper in white and every seen it has arrived we are not able to take our eyes off it. With chrome legs and remote operation, it has all we wished for. Thank you sofabed for amazing customer service and best prices.

Réponse de sofabed.com
Fantastic customer service. Great prices, quick to respond, very transparent about delivery. Would order from them again

Réponse de sofabed.com
I have any aging mother and was in desperate need to get a compact sofa bed without compromising quality and comfort and in reasonable delivery time. All other furniture places had sofa beds that were extremely bulky, and heavy without the quality mattress, but more important could not deliver for a minimum of to eight to ten weeks.
In comes James like a guardian angel and without a fuss was able to help me choose the Ethos sofa bed perfect for my needs to accommodate my sick mom within 10 days.
The sofa bed is beautiful, compact, with a high quality and extremely comfortable mattress. It's also not too high so it's easy for my mom to get on and off.
James was extremely professional,
knowledgeable and efficient and solved every concern of mine. More important he made the delivery happen as quickly as possible in less than 10 days, unheard of in these post covid times. Thanks to him my mom had a peaceful and beautiful nights sleep. I can now focus on other issues of care for my mom.
I highly recommend this business for you're furniture needs.

Réponse de sofabed.com
Love the Affirm financing offer, as well as the prompt delivery of my comfy Hampton sleeper.

Réponse de sofabed.com

Réponse de sofabed.com
Great service from sofabed. I received the luanto ethos sofa without any issues. Delivery took a bit longer than expected due to delays. But they were good with communication the whole time.

Réponse de sofabed.com
James was very knowledgeable and helpful. For purchasing big items like sofas online I was not comfortable but dealing with James was easy and helpful

Réponse de sofabed.com
There were issues with my delivery, but James was so incredibly helpful. Really top notch service.

Réponse de sofabed.com
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.