Sofasuperstore Avis 324

Andy at the Warrington branch was great and very helpful with the sizes and options

Julie really helped with us choosing our sofa! Amazing at her job, really helpful, lovely lovely lady?

So disappointed, if you look at most of these five star reviews they are all about the staff being great on ordering , and yes I had a lovely lady called Paula, at the Bolton shop when I ordered , and they ask to to come on here and write a good review for them , which I nearly did as she was great .
But then my sofa arrives , with the wrong footstool over 6 week ago , totally different design to the one I ordered, I whatsapped them showed them photos , they agreed I had been sent out one to a different sofa set , and they would provide a different one , I have been ringing and ringing , leaving voice mails, no one gets back to you , and if you do manage to get through to somone they say ill get back to you in half hour , then nothing, I ordered my suite in August, and im still waiting for my footstool , with not one person telling me when im going to recieve it .
Im so frustrated , never had such bad after care , and a company that won't speak to you .

No pressure sales, very helpful and knowledgeable.
Great choice selection.

Chris was very informative of the difference in chairs and colours they offered, he wasn't pushing fit a sale he understood what we needed and helped us make a decision.

Julie’s in Warrington store was amazing. No pressure, super helpful and informative.
100% would buy from Julie again!!!

Very knowledgeable& helpful staff, no hard sales & good prices throughout. Looking forward to my delivery & thanks again 😊

Went to Warrington branch and was helped by Chris to get a new sofa, great customer service from Chris and had lots of knowledge on perks

Went into Warrington superstore today and staff member Chris was extremely helpful and patient helping us find what we needed.

Preston superstore
Thank you to Chris for the help with our sofas
Will recommend to family and friends
Thank you

Andy was brilliant

Chris in Warrington made the experience amazing, should of had ten stars.

Visited branch in Warrington today...
The slogan 'sofa's by you' really is true, love the fact that pretty much size, fabric, colour, accessories can all be chosen to how we wanted...

Garry, exceptional customer service, would totally recommend!

Great service, Chris looked after us, he spent a couple of hours with us and did not pressure in any way. He spent a great deal of time explaining the difference between types of mattresses, and beds and headboard
Great service highly recommended.

Came to look for a new bed, Chris the sales chat fully explained all the different variations of bed we could have, mattresses, bases and headboards. We were able to select the carpet combination we wanted. Really impressed with the service

Excellent customer service from Chris
Really knowledgeable and helpful and a great person to deal with.
Great having so many options to suit our needs.

Excellent support without pressure. Friendly and approachable. Thank you

What a journey we had from being greeted when we first arrived at Sofasuperstore Warrington by Julie. There wasn’t anything that was too much trouble for her to do for us as we looked for a new corner sofa, with an explanation that any corner sofa we seen could be tailor made to our specifications and also fabric choice (which was a lot of fabric ranges and colours) needless to say we have placed our order and can’t wait for delivery, whilst in store we also chose a new bed and headboard being given the same professionalism from Julie about the different beds and headboards on offer
What a super team at Warrington Sofasuperstore.