Sofology - Brent Cross Avis 

2 816
TrustScore 4.5 sur 5

4,7

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely lady helped me by Offering lots of options with prices when I told her what I was looking for. Helped me set up account to view everything online. Offered me a hot or cold drink. Talked me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(2 816)

18 835 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly

Friendly , pleasant to deal with and quick to identify my requirements.
Thank you

15 avril 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 4 sur 5 étoiles

Great job 👏

We are very happy with the service.

15 avril 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

Saif ullah is an amazing representative

Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted me in purchasing a footstool on the show floor.
I definitely recommend paying a visit to Sofology Brent cross you will not be disappointed.

11 avril 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 5 sur 5 étoiles

What I was looking for

On visit to Sofolog found exactly the sofa I was looking for, although first seeing sofas online nothing compares to seeing and trying out sofas. Staff very helpful and good at answering my questions. Price and quality of goods excellent. Great service.

7 avril 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 5 sur 5 étoiles

Mariana was a great sales person she…

Mariana was a great sales person she explained everything I wanted to know and was very professional !

10 avril 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Thank you for awarding us 5 stars :-)

Noté 5 sur 5 étoiles

Dealing with the staff member was…

Dealing with the staff member was really enjoyable and information was given and guidance to how to measure and the fabric down to the colour very helpfull and felt comfortable with the sales asisstant

2 avril 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 4 sur 5 étoiles

Mr Malinga

Yesi had a great experience and I am even happy that it will be delivered early that anticipated

1 avril 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 4 sur 5 étoiles

Waiting time on sofa delivery 13 weeks

Helpful assistant

27 mars 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 3 sur 5 étoiles

No one update on product since purchase…

No one update on product since purchase Herve

10 janvier 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.

Noté 5 sur 5 étoiles

First class customer service from Store…

First class customer service from Store Manager, Sasan. Friendly, knowledgeable and explained everything clearly.

18 mars 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Sasan, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Good choice of sofas with great service.

Good choice of sofas with great service.

22 mars 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

Personal and friendly customer services

The customer assistant was able to give all the technical details and different options available in a patient and friendly manner. It felt like the sofa we discussed was so right for our requirements and we left with great satisfaction with our purchase. In all a great experience!

21 mars 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Amazing experience at the Sofology…

Amazing experience at the Sofology Brent Cross, very friendly team members, especially Mariana. She helped me to choose the right sofa and explained how the leather care works; I wasn't planning to get the leather kit but I changed my mind after talking to her.

20 mars 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mariana. Have a great day 😊

Noté 5 sur 5 étoiles

Lovely friendly staff able to explain all about the sofa how it works

Had a lovely time picking our sofa the staff were so friendly and great in giving us ideas and sizes that would fit our room

18 mars 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Friendly, Helpful and Professional Service

We had a wonderful experience at Sofology thanks to Mariana. She was incredibly helpful throughout our purchase, taking the time to guide us through all the options without ever making us feel rushed or pressured.

Mariana was so lovely and friendly, which made the whole process enjoyable and stress-free. Her warm and approachable manner, combined with her knowledge and professionalism, made a big difference. We’re very grateful for her help and would highly recommend asking for Mariana if you visit Sofology!

17 mars 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 5 sur 5 étoiles

Mariana’s Exceptional Customer Service

My husband and I recently visited Sofology to look for a new sofa, and we had such a wonderful experience thanks to MARIANA.
From the moment we arrived, she was incredibly warm, kind, and welcoming. MARIANA was extremely knowledgeable and knew every detail about the products, materials, and options available. She took the time to explain everything clearly and answered all of our questions with confidence and patience, which made the whole process feel easy and enjoyable.
What we appreciated most was how patient and helpful she was while we took our time deciding. We never felt rushed or pressured at all. Her positive attitude and genuine care for helping us find the right sofa really stood out.
Thanks to MARIANA’s expertise and guidance, we felt completely confident in choosing our sofa and left the store very happy with our purchase. She provided truly excellent customer service, and we are very grateful for her help.

13 mars 2026
Avis spontané
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Mariana, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Friendly and knowledgeable sales staff

Friendly and knowledgeable sales staff. Good overall experience. Not pushy.

15 mars 2026
Logo de Sofology - Brent Cross

Réponse de Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus