Sofology - Brent Cross Avis 

2 816
TrustScore 4.5 sur 5

4,7

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely lady helped me by Offering lots of options with prices when I told her what I was looking for. Helped me set up account to view everything online. Offered me a hot or cold drink. Talked me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(2 816)

18 835 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely sales man .

Lovely sales man .. very pleased with the standard

15 mars 2026
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Réponse de Sofology - Brent Cross

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Jimmy at Brent Cross store was super…

Jimmy at Brent Cross store was super knowledgeable about the range of products available. We were very specific with our requirements and he was able to quickly shortlist two choices for us to consider. We were impressed by his level of professionalism.

14 mars 2026
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Réponse de Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Great sofa, great buying experience

Had a long search trying to find a sofa I liked, but after visiting multiple sellers, Sofology was perfect. The website is useful and the staff in the Brent Cross store were very friendly and helpful. Delivery was efficient and was great to have it professionally assembled for me.

20 septembre 2025
Avis spontané
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Réponse de Sofology - Brent Cross

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Very attentive and helpful

Very attentive and helpful

8 mars 2026
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Réponse de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Understanding service

I had a really pleasant experience at the Sofology Brent Cross, thanks to one of the staff members (Jimmy) who assisted me during my purchase. He were extremely friendly, patient, and knowledgeable about the furniturs. He took the time to understand exactly what I was looking for and provided helpful recommendations without making me feel pressured.
What impressed me the most was his professionalism and willingness to go the
extra mile to ensure I was satisfied with my purchase. His positive attitude and
excellent customer service made the whole
shopping experience smooth and
enjoyable.
Thank you Jimmy for such outstanding service it truly makes a difference. I would definitely
recommend Sofology Brent Cross to others
because of the great support I received.

4 mars 2026
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Réponse de Sofology - Brent Cross

Thank you so much for your kind words! 😊 We’re thrilled to hear Jimmy at Brent Cross provided such friendly, patient, and professional service. It’s fantastic to know he went the extra mile to make your shopping experience smooth and enjoyable. We’ll be sure to pass on your praise, Jimmy is a real asset to the team! 🛋️✨

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service. So thankful for Raza for helping us

5 mars 2026
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Réponse de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Noté 5 sur 5 étoiles

The sales lady Mariana is great

The sales lady called Mariana made the sofa buying experience magical. She is brilliant at her job, totally excellent and a pleasure to deal with from the moment we walked in the door to the moment we completed the paperwork the next day. She has given me confidence that I will continue to enjoy my relationship with Sofology.

1 mars 2026
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Réponse de Sofology - Brent Cross

You certainly will Etoile :-)

Noté 5 sur 5 étoiles

Jimmy was amazing

As soon as we entered the store Jimmy greeted us and asked us what sort of style/design we wanted. He then took the time to show us through all of the options. He was very knowledgeable and answered our questions. Once we decided on our sofa he made sure we were happy with all of the accessories and talked us through it all. Very glad Jimmy was the one who attended to us.

1 mars 2026
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Réponse de Sofology - Brent Cross

Thank you for awarding us 5 stars Ms Sittampalam :-)

Noté 5 sur 5 étoiles

The whole experience was excellent

The whole experience was excellent. Great staff and particularly, Raza was amazing in giving advice and very knowledgeable.

17 février 2026
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Réponse de Sofology - Brent Cross

What an amazing review, thank you so much for taking the time to write this 😊

Noté 5 sur 5 étoiles

Brilliant customer service at Sofology Brent Cross

We visited Sofology Brent Cross today and purchased a Heston recliner. From the moment we walked in, Raza was welcoming, informative, and friendly. He took the time to explain our options without any pressure and made the whole experience smooth and delightful. Really impressed with the customer service – thank you, Raza!

24 février 2026
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Réponse de Sofology - Brent Cross

Thank you for awarding us 5 stars Jane!

Noté 1 sur 5 étoiles

Assured the sofa would fit no matter…

Assured the sofa would fit no matter what (removed legs, break into parts, take through window). Lost full deposit when it turned out that wouldn’t be possible. Huge let down at 20% of sofa cost.

24 février 2026
Avis spontané
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Réponse de Sofology - Brent Cross

We are sorry to hear that you are unhappy Jane, it is impossible for us to say for sure if an item will fit into a customers property or not. It is always down to the customer to measure up and ensure that it will fit.

Noté 5 sur 5 étoiles

Incredibly comfortable sofa, classic design

Sofology clinched it for me because they have classic styles amongst all the bling which is fine but not my thing, even more importantly the one I chose (Hackney 4 seater sofa with memory foam)) is incredibly comfortable (so end up sleeping on it sometimes).
Plus they offer an interest free finance option which I chose over 2 years.

7 mai 2025
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Réponse de Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. The Hackney is a lovely choice! Have a great day 😊

Noté 5 sur 5 étoiles

Vast selection of sofas at every price…

Vast selection of sofas at every price range and styles not available at other furniture shops. Sales staff Junaid is very helpful and friendly. Had good knowledge on the sofas we chose and went clearly through the finance procedure

18 février 2026
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Réponse de Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Junaid, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Amazing service!

Amazing service!

18 février 2026
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Réponse de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Brent Cross

Marijana at the Brent Cross branch, very honest clear and helpful with our sofa shopping journey.

16 février 2026
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Réponse de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Lovely staff.

Raza talked us through all the options available to us, why they would benefit us and discussed our concerns in detail. He helped us decide what would work best for our family and our home. He was super friendly from the moment we walked into the store. Thank you Raza!

19 février 2026
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Réponse de Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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