We ordered Waldorf sofa as our choice of color and size. It feels comfortable and relaxing. FItting was done professionallyin Perfect way. Removed and cleared all the stuffs comes with it. Felt tire... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit C, Seager Retail Park, Newport Road, CF23 9AA Cardiff, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was so glad I made the effort to visit Sofology. I visited around a fortnight ago to peruse the stock and I was very impressed with the standard of quality. The sales people made me very welcome, ma... Voir plus
L'entreprise a répondu
We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable fu... Voir plus
L'entreprise a répondu
Our first order was rejected for various reasons, and it was returned. We then went looking elsewhere and were shocked at the prices and lack of quality etc. We decided to return to Sofology and sel... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit C, Seager Retail Park, Newport Road, CF23 9AA, Cardiff, Royaume-Uni
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful & Friendly Service
Antonella was very helpful and accommodating to us as we visited the store a few times, she helped us make sure we were getting the right sofa for us. Excellent service overall, would recommend to anyone.
10 novembre 2025
Réponse de Sofology - Cardiff
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Relaxed & Friendly store 😊🌟
THE WHOLE EXPERIENCE WAS RELAXED, FROM WALKING IN AND AROUND THE VERY WELL LAYED OUT STORE.MEETING JAKE, WHO WENT THROUGH EVERYTHING AND EXPLAINED IT ALL VERY WELL.
NOT ONCE DID WE, EXPERIENCE ANY PUSHY SALESMANSHIP, INFACT, QUITE THE OPPOSITE 😊
THE STOCK IS OF A VERY HIGH QUALITY AND STANDARD, WOULD RECOMMEND sofology Cardiff TO ALL THAT ARE AFTER A NEW SOFFA SUIT.
9 novembre 2025
Réponse de Sofology - Cardiff
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent and swift service in the…
Excellent and swift service in the Cardiff store. Antonella was very knowledgable and helpful.
8 novembre 2025
Réponse de Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
so easy and relaxed
very helpful lady who sorted it all out for us. no pressure, very relaxed.
2 novembre 2025
Réponse de Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Huge selection and excellent service from Leigh
I’ve just ordered a sofa and chair from Sofology and the service from Leigh was outstanding. He was friendly, patient, and really knowledgeable, helping us find exactly what I was looking for without any pressure. The whole process was smooth and enjoyable — great customer service
5 novembre 2025
Réponse de Sofology - Cardiff
Hi there, thank you for taking the time to leave a 5-star review!😊
Customer Review…
Dealt with a lovely guy in store and everything was explained thoroughly. Great in-store experience.
4 novembre 2025
Réponse de Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Réponse de Sofology - Cardiff
Thank you for sharing your experience at Sofology Cardiff. We're glad you appreciated our polite service and felt no pressure during your visit. Our team aims to create a welcoming environment, and your feedback is encouraging.
We hope to see you again soon for your future furniture needs. If you need anything else, please reach out.
Great products and Great service
We managed to get a bargain on a swivel chair and we were dealt with efficiently and professionally.
We came home and decided to order a 3 seater chaise too!!
Great products with great service. I hope it continues to delivery 😁
2 novembre 2025
Réponse de Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The member of staff was extremely…
The member of staff was extremely helpful and friendly. Gave me all the information I needed to know.
1 novembre 2025
Réponse de Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofa shopping with the family
Customer service from Phil in your Newport Rd store in Cardiff was exceptional. Very knowledgeable, told us everything we needed to know.
He's doing a great job. Sofa purchased.
1 novembre 2025
Réponse de Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Réponse de Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Eva the sales person was brilliant
Eva the sales person was brilliant, really helpful , efficient and a pleasure to meet.
1 novembre 2025
Réponse de Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Philip the sales person was extremely…
Philip the sales person was extremely and patient in helping us to find the right sofa for us
31 octobre 2025
Réponse de Sofology - Cardiff
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service from Leigh
We placed an order for a Fitzrovia sofa and love seat. We had previously called into the store so knew which design sofa we wanted but needed some help with dimensions and then the colour choice. Leigh helped us with that and then took his time talking us through the best method of regular sofa care and the features of Sofashield.
We are looking forward to the delivery in 7 weeks time and will then do an update regarding the delivery service.
30 octobre 2025
Réponse de Sofology - Cardiff
Thank you for your feedback! We're thrilled to hear about your positive experience at Sofology Cardiff and that Leigh assisted you with your Fitzrovia sofa and love seat selection. It's great that you found his advice on dimensions, color choices, and sofa care helpful.
We look forward to the delivery of your new furniture and your thoughts on our service. If you have any questions or need assistance, please reach out.
Thank you for choosing Sofology. We hope your new sofa and love seat bring you comfort and joy for years to come.
Found a lovely recliner at a great…
Found a lovely recliner at a great price. Young lady who served us was very helpful and knowledgeable.
29 octobre 2025
Réponse de Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Cardiff
Hi there, thank you for taking the time to leave a 5-star review!😊
Way better than the competition and…
Way better than the competition and great service
24 octobre 2025
Réponse de Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Was great to browse without feeling pressured by the staff. When approached staff they were very helpful and knowledgeable. When we decided what we wanted the member of staff who was Leigh was very friendly and informative went through all our options. Great service would recommend.
25 octobre 2025
Réponse de Sofology - Cardiff
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Extremely knowledgeable sofologist…
Extremely knowledgeable sofologist Phil- gave expert advice and support. I have confidence that I’ve made the right decision with my choice of sofa. He made good suggestions based on my personal preferences. Very happy customer :-)
25 octobre 2025
Réponse de Sofology - Cardiff
Thank you for your wonderful feedback! We're glad Phil provided expert advice and support, helping you feel confident in your sofa choice. It's great to know his suggestions matched your preferences and that you're a happy customer. Your satisfaction is our priority, and your kind words mean a lot. If you have any questions or need assistance, please reach out. Enjoy your new sofa!
Very friendly and helpful
Very friendly and helpful. Explained everything to us clearly and was charming!
25 octobre 2025
Réponse de Sofology - Cardiff
Thank you for your wonderful review! We're glad to hear our team was friendly and helpful, and that everything was explained clearly. Your feedback motivates us to keep providing excellent service. We look forward to welcoming you back to Sofology Cardiff!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.