Sofology - Cardiff Avis 

Visited the store at Cardiff on 9th Jan. Staff were really helpful and not pushy at all. We found a few we liked and had advice from Jake on the different ones. We were left in peace to then make our decision and put an order in for the ‘Drift’ range. Great customer service, cannot fault them. Can’t comment on the settee yet but staff at store were great.

The store representative was very knowledgeable and supportive without being pushy and was very positive about the product we were interested in.

Amazing customer service! Very knowledgeable and so friendly! We had help from Jake, anti and aggy.

Great customer service received in store from Aggy, who was very knowledgeable and patient. I followed up today by phone and Aggy was able to help me make my decided purchase without having to travel back in to the store. Huge help as it's quite a journey!

Friendly informative team, not pushy though ready to help

Exvellent service,knowledeable staff . Great listener with understanding of my needs. Thank yo

Today Miss Anto, been gave me very nice service, excellent service and try to give all information about sofa, excellent service staff. Thank you very much Miss Anto

Exceptionally good service from Antonella at the Cardiff Newport Road. The computer system went down on the day, and was efficiently and effectively sorted out with limited fuss, which makes me very happy and confident as a customer.

It says something of Sofology Cardiff Newport Road that, when their system failed, they sorted it with my as customer, fully informed. True test of a Customer Service philosophy and approach.

Antonella made spending money very very easy! I found her to be highly knowledgeable, confident in her product and matter of fact with advice on a considerable purchase. Speaking of which, I am delighted with my sofas.

I’m VERY happy to recommend both Antonella, and the Sofology Cardiff Newport Road, with its range of furniture.

I am a repeat customer, and this time around has been even better because of Antonella and her confident.

Anto was amazing, would highly recommend dealing with her. Very knowledgeable.

Left alone to browse. Fantastic service. Excellent staff. Very knowledgeable. Would definitely recommend..

Returned to the store following a visit on Boxing Day. We were really impressed with the service we received from Jake on that day and bought the sofa from him today, he was professional, friendly and knowledgeable.

Excellent assistance from Phillip at Sofology Newport Road Cardiff.

Staff very helpful. You was left to browse at your leisure. Very good knowledge about furniture. Very pleasant staff.

Jake was fantastic in helping us place our order for the Marvella sofa & swivel chair. He was very friendly & attentive. He explained everything thoroughly & was very patient

The lady looked after us 100% she was very kind and patient to help us find what we were looking for and explained the process fully to us. We were offered a cup of tea or coffee, this was the best sofa buying experience I have had.

Lee and Jake were excellent- they weren’t pushy and once we were interested in buying they were eager to explain everything in detail, clearly and in a friendly way.

Staff allowed us to browse at our leisure without any pushy sales tactics.
This approach was appreciated as we have walked out of other stores as the staff were following us.
Advice given was excellent.

Thank you to Phillip for talking through the options and taking time to ensure that my order was correct, really appreciated

Fantastic service from everyone. Made to feel welcome whilst we browsed and tried almost every sofa. A nice coffee offered and some biscuits for the kids.

Jake served us throughout with great patience