Sofology - CheltenhamAvis 

1 689
TrustScore 5 sur 5

4,9

Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 689)

18 585 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great purchasing experience

Great purchasing experience, Lola wa really helpful at the Cheltenham branch.

29 novembre 2025
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 4 sur 5 étoiles

Helpful Assistant.

The young man who assisted us was very helpful and pleasant.

23 novembre 2025
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Réponse de Sofology - Cheltenham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

Eager to assist

Eager to assist, informative and helpful.

24 novembre 2025
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Réponse de Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great customer service

The sales advisor was very supportive.And help us thoroughly throughout the sales process. Raj was very good. He also offered us hot drinks and was very patient with my wife and I while we tried the different sofas.

26 novembre 2025
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Réponse de Sofology - Cheltenham

Thank you for awarding us 5 stars Mr Richards

Noté 5 sur 5 étoiles

Cheltenham Sofology

Alex was a fantastic

23 novembre 2025
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Réponse de Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

A pleasure to shop with you

Prompt service, the lady listened to what WE wanted and did not try and sell us something that she wanted us to buy, was very helpful, would recommend Sofology to anyone

15 novembre 2025
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Réponse de Sofology - Cheltenham

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Friendly and knowledgable

Lots of friendly, knowledgable support with zero pressure, resulting in a great sale!

16 novembre 2025
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Réponse de Sofology - Cheltenham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Very happy with our experience

Very happy with our experience. Had a good chat with the sales lady, was not rushed in making a decision and came away looking forward to our new sofa in time for Xmas.

10 novembre 2025
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Réponse de Sofology - Cheltenham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Very helpful sales people

Very helpful sales people, very knowledgeable and friendly

13 novembre 2025
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Very satisfied customer.

Our sofologist was very helpful, polite and informative. There was a wide range and styles of sofas. We left feeling very happy with our purchase and can't wait for our new sofa to be delivered just before Christmas.

1 novembre 2025
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Helpful and informative.

Swift, helpful and informative. Thanks for the lovely cup of tea.

10 novembre 2025
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great purchase and service provide.

Very happy with the sofa we have ordered and service provided in store at Cheltenham. Liam was very helpful and gave us all of the information needed, which made our experience even better.

9 novembre 2025
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Réponse de Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Very helpful sales staff

Very helpful sales staff

9 novembre 2025
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great service from Cheltenham store…

Great service from the Cheltenham store as Dawn was fantastic. She was really friendly and great at helping us whittle down the choices till we had the prefect sofa for us. The store was well laid out and some gorgous sofas to choose from.

3 novembre 2025
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Réponse de Sofology - Cheltenham

Hi there, thank you for your review. Another great review for Dawn, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Helpful

Very helpful clear and concise, professional and welcoming

5 novembre 2025
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Réponse de Sofology - Cheltenham

Thank you for sharing your experience!

Noté 5 sur 5 étoiles

Lola was very helpful & knowledgeable…

Lola was very helpful & knowledgeable of the products, a good sales person without putting pressure on

1 novembre 2025
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lola. Have a great day 😊

Noté 5 sur 5 étoiles

Helpful & informative

Helpful & informative. No pressure & no hard selling which was lovely and relaxing.

4 novembre 2025
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Noté 5 sur 5 étoiles

Very helpful and pleasant salesman

Very helpful and pleasant salesman.
Waiting to hear when delivery will be so can’t comment on that yet.

29 octobre 2025
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Very attentive

Very attentive, knowledgeable staff. We were made welcome and comfortable

29 octobre 2025
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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