I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Voir plus
L'entreprise a répondu
Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
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I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Voir plus
L'entreprise a répondu
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Voir plus
L'entreprise a répondu
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Voir plus
L'entreprise a répondu
Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Royaume-Uni
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Lola at the Cheltenham store was very helpful and patient. Her help and advice was definitely a major factor in us deciding to buy from Sofology.

Réponse de Sofology - Cheltenham
Scott was really helpful with specs of the sofa and it was useful to have him talk us through them. 100% would get another sofa from here.

Réponse de Sofology - Cheltenham
The help was there as soon as we entered the store we were offered coffee and all the advice we needed after picking the chair we wanted we were advised to look around to make that was the only one for us great service

Réponse de Sofology - Cheltenham

Réponse de Sofology - Cheltenham
Excellent Toby was very professional explanation was clear and of good understanding.

Réponse de Sofology - Cheltenham
It was a pleasant experience. We were left to browse with no pressure selling. Everything was explained to us clearly when we made a decision on what we wanted. Thanks to the young lady who served us 😁

Réponse de Sofology - Cheltenham
Very helpful staff kind and friendly very knowledgeable about the sofas

Réponse de Sofology - Cheltenham
We went and visited sofology in Cheltenham yesterday and was really pleased with their selection but even better the staff were really helpful and knowledgeable.
Can not wait for our new sofa to come. Thank you Kris

Réponse de Sofology - Cheltenham
Liam was very helpful and made the process really easy.

Réponse de Sofology - Cheltenham
Great experience in store today staff member who served us was knowledgeable and extremely helpful
Overall good experience
Customer name Paula smith

Réponse de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Réponse de Sofology - Cheltenham
I wanted to order today, I thought I knew what I wanted the sales person Toby was very knowledgeable & pointed several things I had not thought off. Was not push, time to think & reflect & with a coffee. Thank you a pleasant experience & I have ordered. Looking forward to receiving in 6weeks give or take.

Réponse de Sofology - Cheltenham

Réponse de Sofology - Cheltenham
Scott was great. Great service very knowledgeable and helpful

Réponse de Sofology - Cheltenham
Scott did a great job - not pushy at all. Made the experience very smooth.

Réponse de Sofology - Cheltenham

Réponse de Sofology - Cheltenham
Very helpful and easy to talk to. And the sofa was amazing thank you

Réponse de Sofology - Cheltenham
We found the shopping experience at Sofology very good. Staff were very obliging and helpful without being in the slightest bit pushy. Liam spent a lot of time guiding us with our purchase - his help was invaluable!

Réponse de Sofology - Cheltenham
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