From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology go... Voir plus
Établissement
Changer d'établissementUnit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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Lisez les avis des autres
We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we w... Voir plus
L'entreprise a répondu
We were greeted by sales assistant Arron, explained we were just having a look, he gave us time to wander freely around store with no hassle. Once we started to decide on a sofa, Aaron then gave us... Voir plus
L'entreprise a répondu
Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Royaume-Uni
4,9
Excellent
2 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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From the moment I walked into the shop…
From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology got my business based on customer service and the quality.
25 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very polite and a straight forward…
Very polite and a straight forward experience very welcoming
27 avril 2026
Réponse de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Réponse de Sofology - Doncaster
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
I have ordered a sofa and a chair
I have ordered a sofa and a chair. The staff was very informative, professional, and patient. I am looking forward to receiving my purchase.
23 avril 2026
Réponse de Sofology - Doncaster
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Graham made us feel welcome he was…
Graham made us feel welcome he was informative without being pushy
25 avril 2026
Réponse de Sofology - Doncaster
Hi there, thank you for your review. Another great review for Graham, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Réponse de Sofology - Doncaster
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Polite and courteous staff member
Polite and courteous staff member. Wasn’t told there would be a £129 delivery charge
11 avril 2026
Réponse de Sofology - Doncaster
Thank you for sharing your experience Brian. We hope we can earn that extra star after your delivery :-)
still waiting acknowledgment of full…
still waiting acknowledgment of full payment and order status
8 avril 2026
Réponse de Sofology - Doncaster
Hi Ms Lee, please email your order details to social.media.complaints@sofology.co.uk and we will arrange for a copy to be sent to you. Alternatively, if you log into MYSOFOLOGY online this will show your order and payment.
Excellent customer service from Tracey…
Excellent customer service from Tracey and very knowledgeable
11 avril 2026
Réponse de Sofology - Doncaster
Thank you Dawn :-)
Sales people were great the guy who…
Sales people were great the guy who sold it to us and a lady with blond hair who also helped
6 avril 2026
Réponse de Sofology - Doncaster
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Réponse de Sofology - Doncaster
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Réponse de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
New furniture
We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we wanted. He explained everything to us from cleaning products, warranty and the delivery process he was extremely helpful.
Today 9 April are suite was delivered on time the guys even took off their shoes when entering the house. They unpacked outside and moved the furniture in without any damage. These three guys were very helpful and courteous a job well done. Thank you
9 avril 2026
Avis spontané
Réponse de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Réponse de Sofology - Doncaster
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Doncaster
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Graham the sales person went out of his…
Graham the sales person went out of his way to satisfy what we wanted.He was patient and efficient.
We are looking forward to receipt of our suite
28 mars 2026
Réponse de Sofology - Doncaster
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Graham. Have a great day 😊
Réponse de Sofology - Doncaster
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Fantastic service and assistance from Pauline
Pauline was really helpful and knowledgeable, offering gentle advice and tips. Her unending patience and friendly understanding was just what we needed, knowing when we wanted help and when not. The whole process of buying a new sofa was made so much easier with her help and knowledge. Thank you Pauline, we really appreciated your efforts, taking the material outside was invaluable.
21 mars 2026
Réponse de Sofology - Doncaster
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Pauline. Thank you for taking the time to leave a review 😊
Indecisive buyers
We made multiple trips into the Doncaster store. Each time Gary was tentative and kept us informed. Very happy with the service.
22 mars 2026
Réponse de Sofology - Doncaster
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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