We had help from Danielle and she was amazing. She went out of her way especially when we were deciding on the right colour for us. She even found some cushions in the colour scheme I had in mind s... Voir plus
Établissement
Changer d'établissementUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
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Lisez les avis des autres
Store was clean and we were able to browse without being hassled. Earl was incredibly helpful with helping us make our choice for our new home. Out of the huge range of great options they have at the... Voir plus
L'entreprise a répondu
We were allowed to browse without being hassled. Once we asked for assistance the staff member was friendly, helpful and patient. We were advised of alternative materials to suit our needs which we ap... Voir plus
L'entreprise a répondu
Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settle... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Royaume-Uni
4,9
Excellent
4 k avis
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Emma was outstanding
Emma was outstanding, she really listened to what we wanted and took an interest in what we were saying. Made us a cuppa and honestly nothing was too much.
Really appreciate your time today. Highly recommend!
27 janvier 2026
Réponse de Sofology - Gateshead
Thank you so much for your recommendation :-)
Excellent customer service
Excellent customer service. No pressure and all questions answered.
27 janvier 2026
Réponse de Sofology - Gateshead
Thank you for awarding us 5 stars Julie
Very good choice of furniture
Very good choice of furniture, helpful staff . Quick delivery
18 janvier 2026
Réponse de Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great customer service
We had already been in and spoken to David the weekend before, but spoke to Emma on our second visit. Both were very knowledgable and helpful. Emma explained all of our options without pressuring us to buy extras, which was greatly appreciated.
20 janvier 2026
Réponse de Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Réponse de Sofology - Gateshead
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Réponse de Sofology - Gateshead
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Wonderful Experience
Earl, was fantastic, our second purchase with Sofology....could not be happier...
25 janvier 2026
Réponse de Sofology - Gateshead
Hi there, thank you for your review. Another great review for Earl, we will make sure to pass this on! Have a nice day.
Jayne from the metro centre store was…
Jayne from the metro centre store was so lovely and incredibly helpful! The process was so quick and easy and would recommend anyone buy a sofa from Jayne! Super helpful thank you
24 janvier 2026
Réponse de Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Réponse de Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The metrocentre staff are so friendly…
The metrocentre staff are so friendly and helpful would recommend to anyone to buy a sofa here as they are also the only place that sells good quality and elegant sofas
12 janvier 2026
Réponse de Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Earl was so nice and very professional
Earl was so nice and very professional. Helped us with all our questions and which product would be best to chose .
24 janvier 2026
Réponse de Sofology - Gateshead
Hi there, thank you for your review. Another great review for Earl, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Réponse de Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Réponse de Sofology - Gateshead
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Réponse de Sofology - Gateshead
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Réponse de Sofology - Gateshead
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Good purchasing experience
Andy very knowledgeable about the products and extremely helpful.
20 janvier 2026
Réponse de Sofology - Gateshead
Thank you for awarding us 5 stars Desmond.
Staff welcomed us to the store
Staff welcomed us to the store and explained about the products then left us to look around. There was no hard sell but the staff were there to answer any questions. We went away to view other stores but returned and after dealing with Earl who was very professional we made a purchase . All in all a very pleasant experience and 10/10 to Earl
13 janvier 2026
Réponse de Sofology - Gateshead
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Beautifully designed sofas
Beautifully designed sofas , top end stuff & staff are so pleasant & helpful
16 janvier 2026
Avis spontané
Réponse de Sofology - Gateshead
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Terry the shop assistant very helpful.
15 janvier 2026
Réponse de Sofology - Gateshead
Hi there, thank you for your review. Another great review for Terry, we will make sure to pass this on! Have a nice day.
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