Sofology - Gateshead Avis 

Danielle was super helpful, knowledgeable and there was no pushy sales. Just great customer service

The whole experience from beginning to end was quick, informative and pleasant with no pressure at all

We recently purchased a sofa from Sofology and had a really positive experience from start to finish. Danielle looked after us in store and was fantastic throughout the whole process. She was very personable and friendly, which made the experience relaxed and enjoyable.

Danielle was incredibly patient while we took our time looking at the different options and fabrics. She answered all of our questions clearly and gave helpful advice without ever being pushy or making us feel rushed into a decision. It felt like she genuinely wanted us to find the right sofa for our home rather than just make a sale.

Her great service really stood out and made the whole experience much easier and more enjoyable. We’re very happy with our purchase and would definitely recommend Sofology, especially if you’re lucky enough to be helped by Danielle.

A very welcoming store very friendly and helpful when we chose the sofa Hazel went through everything with us and made the buying process very easy

Brilliant experience

Great service very friendly. Served by Emma who helped us pick our perfect sofa

Emma was very helpful with all questions and gave great advice. She was very polite and informative and gave me all information to help me make the best decision.

Danielle is the most down to earth women, she was lovely and welcoming and easy to work with thanks danni

Amazing service, top quality products,wouldn't go anywhere else for sofas.

They were very helpful and friendly

Very good salesperson, Sheena. Lots of patience, knows her stuff, can answer all questions and is very informative and kind

First Class Customer Service from Andy who was very friendly and helpful. Many Thanks.

We were left to browse at our own leisure however there was someone on hand to ask for support when we needed it.
Customer service was excellent and they really took the time to help us get what was going to be right for us.

Thank you Emma at gateshead for helping us with our new sofa. Cant wait for it to arrive. Emma is was so helpful and friendly.

Very helpful when coming to picking a Sofa.

Emma was really helpful and knowledgeable

Customer service is amazing. Going the extra mile as my online order was incorrect, due to my own mistake. This was picked up on, and received a call to check it. Thankyou Lewis for going the extra mile. Much appreciated.

I received amasing customer service from Sofalogy Gateshead. I want to specifically mention a young lady named Jo, who provided me with exceptional service that went above and beyond my expectations. My experience with Sofalogy was absolutely fantastic.

Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settled on my suite of choice. Very happy with your store and would highly recommend