Sofology - Glasgow Avis 3 081

TrustScore 5 sur 5

4,9

London Road, G32 8XL Glasgow, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

My sales person Matt was very genuine and helpful. He was supportive but not pushy and guided me to the best material and colour to suit use and lifestyle. He was very friendly and made the whole pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience had at London Road Sofology in Glasgow. Matt looked after us and completed our visit swiftly and without issue. He was also very patient with my 6-year-old daughter.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the prior ordering our new suite. Proceeded to buy online via website. Abi was incredibly helpful - nothing was an issue. We had some colour issues and sizing, however Abi sorted them all ou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a wonderful experience at sofology with Matt. This was our first experience in store and we were looking for our couch for our first home. We were instantly greeted and offered drinks. After h... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • London Road, G32 8XL, Glasgow, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Noté 5 sur 5 étoiles

London Road - great service

Gordon was very helpful. Took time to explain all options available. Allowed us to measure sofa to ensure all measurements fit in our space.

23 novembre 2025
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Réponse de Sofology - Glasgow

Hi there, thank you for your review. Another great review for Gordon, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Fantastic

We had a really positive experience in store. Desmond, the sales advisor, was welcoming and listened carefully to our needs. He explained clearly the features and benefits of the sofa we were looking at, and was patient when waiting for my husband and I to come to a decision.
The only issue I have is not being kept informed of the expected delivery date. It has now been 3 weeks since placing the order, but there has been no update or indication of possible date.

2 novembre 2025
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Réponse de Sofology - Glasgow

Thank you for sharing your experience. We're pleased Desmond offered you welcoming and informative service during your visit and helped you find the perfect sofa.
Thank you again for your feedback and for choosing Sofology Glasgow. We look forward to serving you again.

Noté 5 sur 5 étoiles

Modern and stylish sofa, great customer experience

Selection of sofas with add ons (heated seats and lumbar) and materials is incredible, absolutely in love with my new corner sofa. Gordon in the London Road store was excellent, helped us customise the sofa with everything we wanted. Thank you!

23 novembre 2025
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Réponse de Sofology - Glasgow

Thank you for your wonderful feedback! We're thrilled that you love your new corner sofa and appreciated our selection and customisation options. It's great to hear that Gordon provided excellent service in helping you create the perfect sofa.

Your satisfaction is our priority, and your kind words mean a lot. We hope your new sofa brings you comfort and joy for years to come. If you need further assistance, please reach out.

Noté 5 sur 5 étoiles

The Sales Rep Eli was great

The Sales Rep Eli was great! So kind especially when our kids when jumping about the place. He explained everything really well. Such a great personality, such an asset to your team.

15 novembre 2025
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Réponse de Sofology - Glasgow

Thank you for sharing your feedback! We're delighted to hear about your positive experience with Eli at our Sofology Glasgow store. It's wonderful that he assisted you effectively and made your visit enjoyable for your family. We take pride in our team, and your kind words will be passed to Eli. We hope you enjoy your new furniture and look forward to welcoming you back!

Noté 5 sur 5 étoiles

Super helpful staff and very welcoming

Super helpful staff and very welcoming. Bought a sofa the other weekend don’t feel pressured or pushed was a lively experience

17 novembre 2025
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Réponse de Sofology - Glasgow

Thank you for sharing your experience! We're glad our staff was helpful and that you felt comfortable while choosing your new sofa. We aim to provide an enjoyable shopping experience for all customers. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new sofa!

Noté 5 sur 5 étoiles

Matt (customer service) was great in…

Matt (customer service) was great in helping me choose my sofa.. very patient, and friendly

16 novembre 2025
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Réponse de Sofology - Glasgow

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Very good personal service

Very good personal service from second you walk in the door. Our sales person Darragh was very knowledgeable and helpful during both our visits. The quality of the sofas are so much higher than other stores.

16 novembre 2025
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Réponse de Sofology - Glasgow

Thank you for sharing your experience! We're pleased to hear you received excellent service from Darragh and found our sofas superior. Your feedback is invaluable as we aim to provide the best products and service. We look forward to welcoming you back to Sofology Glasgow. If you need assistance, please reach out.

Noté 5 sur 5 étoiles

I had a great experience while shopping…

I had a great experience while shopping for our new sofas thanks to the outstanding help I received from Emma and Gordon.

They were knowledgeable, patient and genuinely focussed on helping me find the right sofas rather than pushing for a sale

What stood out was how friendly and attentive they were throughout the process.

I left the store feeling confident that I had chosen the perfect sofas.

Highly recommend both the store and the excellent service.

15 novembre 2025
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Réponse de Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

I had an amazing experience at Sofology…

I had an amazing experience at Sofology on London Road in Glasgow, thanks to Matt. He was incredibly welcoming, knowledgeable, and genuinely helpful. He took the time to understand what I was looking for, answered all my questions with patience, and made the whole process of choosing my new sofa exciting and enjoyable.

It’s rare to come across someone who makes buying furniture feel effortless and fun, but Matt did exactly that. I couldn’t be happier with my experience, highly recommend asking for Matt if you’re visiting this store!

8 novembre 2025
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Réponse de Sofology - Glasgow

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Good Experience

Arlene at your Glasgow store was so helpful and informative. She explained everything so well to my mum so she was able to make an informed decision on her sofa's
Arlene even arranged for my mum to get a hot chocolate & a biscuit.
She went above and beyond.

8 novembre 2025
Avis spontané
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Réponse de Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Arlene. Have a great day 😊

Noté 5 sur 5 étoiles

A huge thank you to sofology from the…

A huge thank you to sofology from the young lady who my parents originally dealt with to the guys that delivered the sofa, super smooth from start to finish.

25 août 2025
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Réponse de Sofology - Glasgow

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Noté 5 sur 5 étoiles

Leanne in Glasgow supported me buy my…

Leanne in Glasgow supported me buy my new couch. She was fantastic, so helpful and gave me really good advice. Wouldn’t think twice about going again. She was super star 🌟

8 novembre 2025
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Réponse de Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Leanne. Have a great day 😊

Noté 5 sur 5 étoiles

Good Experience

Arlene was so helpful and informative. She explained everything so well to my mum so she was able to make an informed decision on her sofa's
Arlene even arranged for my mum to get a hot chocolate & a biscuit.
She went above and beyond.

8 novembre 2025
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Réponse de Sofology - Glasgow

Hi there, thank you for your review. Another great review for Arlene, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Helpfull staff…

I found matt who was helping us extremely helpful, phoning other stores as we liked a reduced to clear item, very helpful in fabrics but not to the point of being pushy which we liked, also which I assumed to be the manager was also helping she came over and put our minds at ease over certain questions

8 novembre 2025
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Réponse de Sofology - Glasgow

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Friendly and helpful staff

Eli helped me when choosing my sofa in Glasgow and it made the experience so much easier. He was very knowledgable and answered all the questions I had

9 novembre 2025
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Réponse de Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Eli. Have a great day 😊

Noté 5 sur 5 étoiles

5 Star Expericence

Andy was very friendly and welcoming, knowledgable and professional throughout. Excellent customer service and well worth Five Stars

10 novembre 2025
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Réponse de Sofology - Glasgow

Thank you for sharing your feedback with us. We're delighted to hear about your positive experience at Sofology Glasgow and that Andy provided you with excellent service. Your kind words and Five Star rating motivate our team to keep delivering great customer service.

We look forward to welcoming you back. If you need further assistance, please reach out.

Noté 5 sur 5 étoiles

Great customer service

The salesman Gordon was really helpful and knowledgeable and I actually enjoyed the visit.

10 novembre 2025
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Réponse de Sofology - Glasgow


Thank you for sharing your experience! We're glad Gordon assisted you effectively and that you enjoyed your visit to Sofology Glasgow. We strive for knowledgeable service, and it's great to know we met your expectations.

Your feedback is appreciated and will be shared with Gordon and our team. We look forward to welcoming you back in the future.

Noté 5 sur 5 étoiles

Knowledgeable staff

Knowledgeable staff. Acceptable timescales. Staff appear to work as a team.

9 novembre 2025
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Réponse de Sofology - Glasgow

Thank you for your positive review! We're glad to hear our knowledgeable staff and teamwork met your expectations. Your feedback is valuable and helps us improve our service. We look forward to welcoming you back to Sofology Glasgow!

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