Paul was extremely thorough in covering the sales experience from start to finish, and I felt that no detail was left out! He was happy to answer any question I had and Sofology had an amazing range o... Voir plus
L'entreprise a répondu
James Bennett Avenue 4, IP3 9SP Ipswich, England, GB
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Paul was extremely thorough in covering the sales experience from start to finish, and I felt that no detail was left out! He was happy to answer any question I had and Sofology had an amazing range o... Voir plus
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No pushy sales persons only very helpful ones. We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, differ... Voir plus
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On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... Voir plus
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Went to visit the Ipswich store they had a great range of sofas in particular sofa beds which we were looking for. We were greeted and given time to have a look around then Peter came over and gave us... Voir plus
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At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
James Bennett Avenue 4, IP3 9SP, Ipswich, England, Royaume-Uni
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The knowledge and helpfulness of the staff and efficiency in completeting our order. Not at all pushy about the extras to buy. Easy location to find.

Réponse de Sofology - Ipswich

Réponse de Sofology - Ipswich
Went to view the sofa’s at our local store. Saw several we liked , just had to decide on finish colour and material. Weather to go electric recliner or manual, with friendly and knowledgeable help from Matt we came to a decision and ordered our new sofa.

Réponse de Sofology - Ipswich
I was really happy with Gabi so helpful.
So pleased with the sale of my furniture.
I highly recommend Sofolgy.

Réponse de Sofology - Ipswich
Gabby who looked after us was well informed and honest with us.
At no time were we being pressured into buying something we didn't want and we were given plenty of time and space to make up our minds.
We visited several stores and both the choice of sofas/chairs and the level of service we received at Sofology was far superior than elsewhere

Réponse de Sofology - Ipswich
Amazing experience today at Ipswich store.my sales assistant Nicola showed us great knowledge. Overall great service.great experience.highly recommended

Réponse de Sofology - Ipswich
We had a fantastic experience in store! The staff were so friendly, knowledgeable, and welcoming. We felt comfortable from the moment we entered the shop. They did not rush us, and we sat down on the sofas to test them out whilst chatting. It's important to try furniture out rather than just purchasing online. The best part is that they not only allow dogs, but they truly welcome them. This made it the ultimate in-store experience!

Réponse de Sofology - Ipswich
The sales staff of Gabi & Nikola were very helpful they explain everything that we needed to know, the combination that were available and the different colour's of fabric, also they explained the different ways of paying which was very helpful, all in all very good.

Réponse de Sofology - Ipswich
The young lady who helped me with the application to order my Good's, Explained everything to me & was very helpful.

Réponse de Sofology - Ipswich
The female member of staff was courteous and polite without being pushy. She was professional and welcoming throughout our visit and made the process very simple.

Réponse de Sofology - Ipswich
Gabby your representative was absolutely lovely. Helpful knowledgeable and honest.

Réponse de Sofology - Ipswich
Very professional service. Our sales representative covered everything we needed.

Réponse de Sofology - Ipswich

Réponse de Sofology - Ipswich
We made three visits to the Ipswich store while deciding on our new furniture and saw Nicky, Devon and Matt. All three were very helpful & answered all our questions with competence. Devon particularly went out of their way to provide context to our colour queries. We also ordered fabric swatches from the website which arrived promptly. All in all a good experience, coupled with the quality and style of the sofas we chose.

Réponse de Sofology - Ipswich

Réponse de Sofology - Ipswich
Excellent service from a young lady called Arne. Went in last week she was very helpful then. Went back for a second view on Saturday it was her day off but another gentleman was also very helpful. I went back today to order my sofas. As I said the service was first class.

Réponse de Sofology - Ipswich
Very friendly and helpful and an easy transaction.

Réponse de Sofology - Ipswich
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