My experience with Sofology has been pleasant and I would use them again. Everything was clear to understand, there was no pressure during the sales process and the couch and chair I have purchased ar... Voir plus
Établissement
Changer d'établissementJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The member of staff that we bought the sofa & chair from was very knowledgeable, friendly and non-pushy. An all-round comfortable sales experience.
Semipe Adetunji made our experience great, he went overboard by using Ai to help us visualize the combination of sofas that best works for us. He was very patient and professional. We ended up leavi... Voir plus
L'entreprise a répondu
The sales person, Ade, was really helpful and went above and beyond to ensure we got the full set of sofas we wanted. Even though they weren’t at his current store, he found other stores that had them... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service by staff who were very…
Great service by staff who were very helpful and knowledgeable 😎

Réponse de Sofology - Leeds

Réponse de Sofology - Leeds
Good experience
Good experience, great staff with very good knowledge, very helpful.
Would definitely recommend.

Réponse de Sofology - Leeds

Réponse de Sofology - Leeds
The salesman was very knowledgeable
The salesman was very knowledgeable, likeable and offered options based on our circumstances without being pushy. He also put up admirably with our young kids going feral. 5 stars

Réponse de Sofology - Leeds
Scott spent time with us to explore our…
Scott spent time with us to explore our needs and took time to explain everything to us great experience

Réponse de Sofology - Leeds
Brilliant customer service
Brilliant customer service
Excellent sofas and package
No pressure sales

Réponse de Sofology - Leeds
Brilliant sale help us massively very…
Brilliant sale help us massively very welcoming

Réponse de Sofology - Leeds
We went to Sofology at Birstall and saw…
We went to Sofology at Birstall and saw a lovely sofa and footstool in the sale. It was display piece that the man said they had had about 2 years. It was ideal for what we wanted and wanted to buy it and take it away with us. The salesman then told us we could do not that. It had to be wrapped, sent to the warehouse in Doncaster, scanned in and out, (whatever that means) and then would be delivered to us. We live 3 miles away from Birstall so said we do not need delivery, especially at a charge of £129. We have a van and myself and my husband could easily lift the sofa. The salesman went to speak to the Manager and came back and said no, we could not take the sofa. We could have taken the foot stool but the sofa had to be delivered due to a previous customer hurting themselves moving some furniture and putting in a claim for damages.
The expense of transporting the sofa, omissions from the transport and chance that the sofa could be further damaged are all reasons not to take the sofa to Doncaster. This seems an absurd procedure. It has lost you a sale and lost us an almost perfect sofa for our needs. Very angry and disappointed with the red tape that is applied when it is not necessary.

Réponse de Sofology - Leeds
The showroom in Leeds was well laid out…
The showroom in Leeds was well laid out with a good choice of sofas and chairs. It was modern and welcoming. The sales assistant called Hugo who attended to us was very helpful but not pushy and allowed us to have a good look round.I bought a nice sofa and chair which was comfortable so thanks alot.

Réponse de Sofology - Leeds
The sales assistant was extremely…
The sales assistant was extremely helpful listened to what we wanted and went above and beyond to help us find the perfect sofa and chair would highly recommend Hugo at the Leeds store for your sofa needs

Réponse de Sofology - Leeds
Jess helped us and she was amazing
Jess helped us and she was amazing. Made the whole building a couch easier and can’t recommend her enough

Réponse de Sofology - Leeds
Sales assistant was very helpful and…
Sales assistant was very helpful and easy to talk to

Réponse de Sofology - Leeds
Excellent experience
Knowledgable, friendly staff. No pressure selling, very very helpful. Our experience also had a fun element to it. Joe was really helpful and friendly. Definitely a 5 * experience.

Réponse de Sofology - Leeds
Great service lots off help and advice
Great service lots off help and advice
Highly recommend

Réponse de Sofology - Leeds
Pleasant experience
Lovely choice of sofas and the lady who served me was very professional and friendly

Réponse de Sofology - Leeds
Great customer service and help in…
Great customer service and help in choosing fabric colour. Highly recommended.

Réponse de Sofology - Leeds
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







