My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
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Lisez les avis des autres
Didn't really want to go into sociology as not heard good comments. But it was a very good experience. Saj helped my mum whose was in a wheelchair showed her what she had asked for. Helped her into... Voir plus
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Great experience. A mistake was made with our order which was quickly rectified when I phoned the store. Everything was explained clearly during the ordering process.
L'entreprise a répondu
Positive in store experience with Hugo in Sofology at Birstall Retail Park. He was really helpful, friendly and professional, but not pushy! He took time with me to double check all my measurements... Voir plus
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À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Royaume-Uni
4,9
Excellent
4 k avis
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Visited this shop twice
Visited this shop twice, the sales staff their on hand but best thing is they do not bother you , they leave you to look around.
my second visit I did purchase a sofa and sales man was helpful and not pushy at all which I like , iv not received my sofa as yet as I wanted late delivery, I would definitely recommend to other customers to come visit here .
28 décembre 2025
Réponse de Sofology - Leeds
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great support from staff members and a…
Great support from staff members and a lovely sofa on order. Very happy
31 décembre 2025
Réponse de Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Nice step up
Nice step up. Friendly very helpful sales person called saj helped us all the way making the choice.
30 décembre 2025
Réponse de Sofology - Leeds
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Réponse de Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
A relaxed experience
After attempting to browse in other retailers, we found the relaxed approach a much more comfortable and welcome experience. Jess was knowledgable and available when needed but gave us the space we needed to discuss our options.
We found something that met all our needs and was configurable. We feel we’ve had a very successful visit, thanks again to Jess for her assistance.
30 décembre 2025
Réponse de Sofology - Leeds
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Quality and choice
Great choice of quality sofas with so much variety of material coverings, very helpful staff with great knowledge of every sofa on view.
29 décembre 2025
Réponse de Sofology - Leeds
Thank you so much for taking the time to share your feedback with us.
Nice customer service
Nice customer service , very helpfull and advised me with different ideas . Thank you
29 décembre 2025
Réponse de Sofology - Leeds
Thank you so much for taking the time to share your feedback with us.
Martin was fantastic
Martin was fantastic! Very knowledgeable & really helpful. Woudl definitely recommend dealing with him.
29 décembre 2025
Réponse de Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Good experience, not too pushy or in-your face
Great customer service, swift and easy to buy
29 décembre 2025
Réponse de Sofology - Leeds
Thank you so much for taking the time to share your feedback with us.
Had a great experience at Sofology
Had a great experience at Sofology. Jess was extremely helpful, knowledgeable, and efficient, and made everything really straightforward. Excellent customer service — would definitely recommend!
29 décembre 2025
Réponse de Sofology - Leeds
Hello, thank you so much for your review. We are so happy to hear this!
Taj was very friendly and knowledgeable…
Taj was very friendly and knowledgeable and not pushy.
29 décembre 2025
Réponse de Sofology - Leeds
Thank you so much for taking the time to share your feedback with us.
Great service
Mirvin was really helpful, knowledgeable and gave us a great experience overall.
29 décembre 2025
Réponse de Sofology - Leeds
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
We were not sure what sofa/s we really wanted and had a good wonder around the store before we finally spoke to Scott. He was brilliant and a wealth of info on the different styles of sofa even to the point of how the colours of sofas can appear under different lights. Also mechanical and motorised recliners.
We finally settled on a style we liked with Scott giving advice on different styles of the same sofa(recliners) that lead us to purchasing two sofas. Scott ran through it all with us both before we finally agreed on the sale making sure we were happy with it all.
Well done sofology on having great sofas and also on having decent none pushy salespersons like Scott. He is a credit to your company. The other guys there were also lovely.
27 décembre 2025
Réponse de Sofology - Leeds
Thank you for awarding us 5 Stars :-)
Réponse de Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Informative
Informative. Helpful, not pushy
Explained everything without pushing anything
27 décembre 2025
Réponse de Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
A great sofa buying experience
A great sofa buying experience, Mirvin was friendly, patient and helpful.
26 décembre 2025
Réponse de Sofology - Leeds
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Ade was a great help with a clearance…
Ade was a great help with a clearance sofa and made sure it could be configured the way I wanted with the help of his manager.
Recommend anyone to deal with Ade.
26 décembre 2025
Réponse de Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Haleema
Haleema - she served us as soon as we came in. She gave us loads of options and helped us. She did us good,
26 décembre 2025
Réponse de Sofology - Leeds
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Leeds
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great experience
Great experience. Excellent customer service. Informative and helpful staff throughout, weren't pushy. Asked what we wanted and worked with us on sizes.
14 décembre 2025
Réponse de Sofology - Leeds
We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
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