We were looking for two sofas for our new house. We were left to browse at our own pace without any pressure. We were asked if we wanted any assistance which we declined at that point. As we narrowed... Voir plus
L'entreprise a répondu
C2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We were looking for two sofas for our new house. We were left to browse at our own pace without any pressure. We were asked if we wanted any assistance which we declined at that point. As we narrowed... Voir plus
L'entreprise a répondu
We had a fantastic experience purchasing our sofa from Sofology. Gaz truly went above and beyond, helping us find the perfect sofa for our small living room while really listening to our preferences.... Voir plus
L'entreprise a répondu
Comfortable inviting store with an excellent choice of overall high quality furniture. Respectful friendly approach from salesman Bal?. He was immediately available for assistance when required and no... Voir plus
L'entreprise a répondu
We were greeted on entering shop asked if we need help etc we then went on peruse sofas we were not badgered in anyway which was nice . once we had questions Mohammed one of your sales representative... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Nice friendly staff, no pushy sales person following you round the store.

Réponse de Sofology - Leicester
Myself and my wife had a lovely experience buying a new sofa for our first home today. We were allowed to browse the selection in peace without being bombarded by over helpful salesmen/saleswomen. We took an interest in a sofa and was softly greeted by a member of the team(bali I think his name was) who wasn't in anyway pushy but instead allowed us to ask for his help 😊 he then guided us thru availability and payment options making our purchase right for us. He was fantastic! This was the 5th furniture store we visited and although the others sellers were helpful! it was nice to not be Bombarded! He was just where we needed him when We needed him!

Réponse de Sofology - Leicester
Fantastic experience with Sofology! A big thank you to Gaz at the Leicester store…couldn’t do enough to help even with our inability to make a decision! Looking forward to relaxing on our new sofas very soon

Réponse de Sofology - Leicester
We had a great experience at the Leicester store. Gaz was very friendly and helpful, he explained everything in detail and made it very easy for us. We didn’t feel pressured into anything and we were given enough time to make a decision. Once we had decided on a sofa it was very easy to set up the agreement and confirmation came through immediately.

Réponse de Sofology - Leicester
This will be our second sofa from Sofology. The in-store service was brilliant, they were helpful but not pushy and encouraged us to try lots of things to know we were picking the right one.
They spent a long time answering all our questions, and even when I wanted to change something at the last minute.
I hope the delivery of the sofa will be as good as the initial service.

Réponse de Sofology - Leicester
We visited 3 sofa shops at Fosse Park. We chose our 2 and 3 sofa set at Sofology because of the excellent and knowledgeable advice from Mohammed. He was able to answer all of our questions about the construction of the furniture and effectiveness of the cushioning.

Réponse de Sofology - Leicester
We were helped by Brad. He was very knowledgeable and gave us great advice. As a result of his very helpful service we went ahead and bought our corner unit.
I would recommend Brad to any prospective customers in the future.

Réponse de Sofology - Leicester
The people in the store were very nice and helpful.

Réponse de Sofology - Leicester
Maria was really helpful
N we placed our order due to how helpful she was
5 stars to her

Réponse de Sofology - Leicester
Mohammed was amazing
He helped us from the moment we entered the store
He advised and listened to what we were after and happily placed our order calmly and efficiently
Mohammed is a credit to Sofology we need more staff like him around

Réponse de Sofology - Leicester
Gareth was beyond helpful in helping me find a sofa that I had specific size for. This is the second time I have bought a sofa with his help and recommend alot for anyone going to sofology in Leicester.

Réponse de Sofology - Leicester
Fantastically friendly and helpful sales team, especially Vincent who made the whole process really easy.

Réponse de Sofology - Leicester

Réponse de Sofology - Leicester
This was my first purchase from Sofology and I couldn’t be more pleased. Vincent was incredibly helpful throughout the entire process calm, patient, and truly passionate about what he does. He took the time to explain everything clearly, answered all my questions without any rush, and made the whole experience smooth and stress-free. His professionalism and friendly approach gave me great confidence in my purchase.
Highly recommend Sofology especially with team members like Vincent making the experience exceptional Can't wait for my sofa to arrive!

Réponse de Sofology - Leicester
This is the first time we have visited Sofology Leicester and we found the experience exceptional. From the minute we walked into the store on both occasions we were made to feel very welcome and like old friends.. Katie who dealt with us on both visits was so patient and understood what we were looking for, advising on colour choices, measurements and coming up with alternatives when we got stuck for ideas. We are excited for our order to arrive, hopefully before Christmas but like Katie say that depends on how hard the Christmas elves work between now and then!

Réponse de Sofology - Leicester
Excellent service from Gareth, took the time to explain everything and very knowledgeable, nothing pushy and good to know that sofology don’t have sales at anytime, so we feel like we could have hit it cheaper had we waited 😊
By the way we bought two of the Arlington sofa’s

Réponse de Sofology - Leicester
Sales people were keen to interact and share information about the products but were not pushing sales.
When we had decided to make a purchase the sales person was friendly and thorough in sharing how to maintain the upkeep of the products.

Réponse de Sofology - Leicester
Marie was very helpful and knowledgeable and answered all our questions without hesitation. She is a credit to your company

Réponse de Sofology - Leicester
We had spotted the perfect sofa on the Sunday, went home and checked the measurements in our room of choice, returned to store in Fosse Park on Monday and was approached by Vincent who was friendly and extremely helpful. We completed the purchase and out of store within half an hour! Vincent was great!

Réponse de Sofology - Leicester
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.