Really lovely, patient bunch of sales staff at the Leicester Fosse Park Store. Brad, Bradley, Mohammed, all so patient with us while we looked over the course of 4 days, to pick our new recliner sofa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementC2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a great buying experience. Staff were around and offered help if required but left us to browse until we requested specific help. The sales advisor was knowledgeable and pleasant, with no hard... Voir plus
L'entreprise a répondu
The assistant that served us was absolutely amazing (sorry didn’t get his name but he supports Aston Villa ! ) He was really engaging & answered all of our questions regarding our purchase .I very ra... Voir plus
L'entreprise a répondu
The sales person in the Leicester Fosses Park store was very good, answered all questions adequately and didn't push a sale was genuinely looking at making sure we knew what we were buying.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, Royaume-Uni
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We had a warm welcome by Gareth who was…
We had a warm welcome by Gareth who was very welcoming and knowledgably.
31 janvier 2026
Réponse de Sofology - Leicester
Thank you for awarding us 5 stars Jim
We had a great service from Zainab
We had a great service from Zainab, both when we visited the store to just look at the sofa's and when we returned a short time later to place the order.
She was friendly and very helpful in finding out the different options and configurations of the style we were interested in, and the paperwork for the purchase was completed quickly and professionally.
I wouldn't hesitate to recommend Sofology, based on today's experience.
30 janvier 2026
Réponse de Sofology - Leicester
Thank you so much for your recommendation :-)
Thank you!
Thank you to Gareth for providing excellent service. His knowledge and advice helped immensely with the decision making process. Thank you for such a great buying experience!
30 janvier 2026
Réponse de Sofology - Leicester
Thank you for taking the time to share your experience :-)
Friendly staff who go above & beyond to…
Friendly staff who go above & beyond to answer questions. Taking time to explain things to ensure everything is right.
29 janvier 2026
Réponse de Sofology - Leicester
Thank you for awarding us 5 stars!
Good experience overall.
25 janvier 2026
Réponse de Sofology - Leicester
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Réponse de Sofology - Leicester
Thank you for awrding us 5 stars Justin!
Zainab was fantastic
Zainab was fantastic, lovely lady with lots of knowledge and I was able to order my new sofa with no problems
28 janvier 2026
Réponse de Sofology - Leicester
Thank you for awarding us 5 stars Yogi :-)
Very good experience
Young lady who worked at the Leicester branch at fosse park. Unsure of her name but was very helpful and very good at her job. She put everything in a basket and emailed over everything and never pressured us to buy in store something that we were very anxious about. Please give recognition to the young lady who worked Friday 23rd Jan.
23 janvier 2026
Réponse de Sofology - Leicester
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Very knowledgeable
We had an idea of what we wanted but couldn’t find the right colour. Gaz knew which sofa came in what colours and also which one we could change the feet on to suit our colour pallete. He was friendly, very knowledgeable and made us feel confident in our choices.
25 janvier 2026
Réponse de Sofology - Leicester
Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Whole approach to sales
Whole approach to sales. Felt comfortable and not pushed. Also engaged brilliantly with our children.
25 janvier 2026
Réponse de Sofology - Leicester
Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent excellent service excellent staff service staff are very nice…
Excellent service staff are very nice polite shows us all the different type of sofas
20 janvier 2026
Réponse de Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Brilliant service
Brilliant service. They’re not pushy, will happily let you browse whilst also being on hand for any questions.
Gaz was really helpful and the transaction was smooth
18 janvier 2026
Réponse de Sofology - Leicester
Thank you for sharing your expereince :-)
It was a pleasant experience from…
It was a pleasant experience from browsing the wide range of suites to purchasing the one that suited us. The staff were very good at identifying the suites which would be appropriate to our needs . Options were explained clearly without any pressure. We were impressed by the range, quality and value for money. Thank you sofology, looking forward to enjoying our new furniture.
21 janvier 2026
Réponse de Sofology - Leicester
Thank you for sharing your experience :-)
Service was 10 out of 10
Service was 10 out of 10. Craig explained everything extremely well, patient and really helpful.
18 janvier 2026
Réponse de Sofology - Leicester
Hi there, thank you for your review. Another great review for Craig, we will make sure to pass this on! Have a nice day.
I had a great experience with Sofology
I had a great experience with Sofology, and I especially want to mention Emma for her excellent customer service. She was friendly, patient, and very knowledgeable, taking the time to answer all of my questions and make sure I felt confident in my choice. Emma never made me feel rushed and genuinely seemed to care about finding the right option for me. The whole experience was smooth and stress-free thanks to her. I’d also like to say a big thank you to Gaz, who was a huge help and very kindly kept my 2-year-old occupied, which made the visit even easier for me. I would definitely recommend Sofology.
18 janvier 2026
Réponse de Sofology - Leicester
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Had a fantastic experience today at the…
Had a fantastic experience today at the Leicester Fosse Park store. Was attended to by Katie and she was great, was able to answer all our questions and wasn't pushy at all. Super relaxed and approachable! Ended up buying 2 sofa's and a love chair. Cant wait for them to arrive.
18 janvier 2026
Réponse de Sofology - Leicester
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great customer service and help
Great customer service and help. Large range of products to choose from.
18 janvier 2026
Réponse de Sofology - Leicester
Thank you for your kind feedback! We’re really pleased to hear you received great customer service and found plenty of choice in store. We hope you found the perfect sofa😊
Réponse de Sofology - Leicester
Thank you so much for taking the time to share your experience and leave a review about your visit to Sofology. We're truly delighted to hear that you received excellent customer service during your time with us. Your feedback means a lot to our team, and it helps us continue to provide the best possible service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We're always here to help and ensure your experience remains positive. 😊
Great customer service
Great customer service, the lady helping us was very knowledgeable and made sure to give us all the information.
17 janvier 2026
Réponse de Sofology - Leicester
Thank you so much for taking the time to share your experience and leave a review about your visit to Sofology. We're truly delighted to hear that you received excellent customer service during your time with us. Your feedback means a lot to our team, and it helps us continue to provide the best possible service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We're always here to help and ensure your experience remains positive. 😊
Réponse de Sofology - Leicester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.