The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Voir plus
L'entreprise a répondu
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
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The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Voir plus
L'entreprise a répondu
We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Voir plus
L'entreprise a répondu
When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Voir plus
L'entreprise a répondu
When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Royaume-Uni
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Very friendly staff, no hassling of customers, very helpful and friendly when deciding what you liked. The purchasing process was also explained very well.

Réponse de Sofology - Maidstone
Inuta the salesperson was professional and helped us choose the perfect sofa for us

Réponse de Sofology - Maidstone
Colin was a great staff member. From the welcome to end he showed great customer care and focus. He was very supportive and allowed space and time to review products and answered all questions. Thanks Colin for your great customer service today.

Réponse de Sofology - Maidstone
Attentive yet not overbearing customer service, generally nicely laid out and clean. Good range.

Réponse de Sofology - Maidstone
We had a really great experience at the Sofology Maidstone store. From the moment we arrived, both Emma and Caroline were incredibly helpful and welcoming.
They took the time to talk us through the different sofa options, fabrics, and configurations without any pressure at all. Their knowledge and advice made the whole process very straightforward, and they helped us find exactly what we were looking for.
Emma and Caroline made the experience genuinely enjoyable and effortless from start to finish. It’s refreshing to receive such attentive and friendly service.
A big thank you to them both, we would definitely recommend Sofology Maidstone to anyone looking for a new sofa. ⭐⭐⭐⭐⭐

Réponse de Sofology - Maidstone
Nick was fantastic very knowledgeable and friendly

Réponse de Sofology - Maidstone
Caroline - the absolute legend - her time and patience is amazing !! If you need a new sofa, run, don’t walk to Sofology at Quarry Wood
Thank you all at Sofology !

Réponse de Sofology - Maidstone
Very good service from Caroline at Maidstone branch, helpful, friendly and very non pushy.

Réponse de Sofology - Maidstone
Emma was very helpful and informative too. My only concern was how many times some of what she was saying was repeated 3 or 4 times, made the experience drawn out.

Réponse de Sofology - Maidstone
Greeted with courtesy and politeness. Every step of the selection and ordering process was explained fully. We were not rushed into decisions. Prices were openly discussed.

Réponse de Sofology - Maidstone
A young man, Jamie, assisted us today. He was very helpful without putting pressure on us. Listened to what we were looking for which resulted in us purchasing a beautiful sofa.

Réponse de Sofology - Maidstone

Réponse de Sofology - Maidstone
Jamie Foster was really helpful with explaining about the sofa and armchair that we were looking to purchase in great detail.

Réponse de Sofology - Maidstone
Emma was lovely and very helpful. Quick deal done! Can't wait for our sofa to arrive.

Réponse de Sofology - Maidstone
The staff at sofology was very helpful and knowledgeable. Very happy with the process.

Réponse de Sofology - Maidstone
What a great experience in buying a sofa! Caroline from the Aylesford store was so helpful & knowledgeable. No pressure. No hard sale, lots of advice & help. Having her opinion mattered & helped us make the right decision. Such a great asset to your store!

Réponse de Sofology - Maidstone
Giuseppina was so helpful and really knew about the sofa we chose, variations colours etc and also the aftercare for the sofa. She listened to what I wanted and made sure that the product fitted with our requirements . Didn't feel under pressure to decide. She made the whole process a pleasure as it should be when making a big purchase. Thank you Giuseppina 😊

Réponse de Sofology - Maidstone
We visited your Maidstone branch and was greeted by a wonderful lady called Caroline. She is a credit to your store , very knowledgeable and not at all pushy. The whole experience from start to finish was fun and relaxed, can’t wait for our new sofa to arrive

Réponse de Sofology - Maidstone
Jamie was friendly and helpful while we were in store deciding on our purchase

Réponse de Sofology - Maidstone
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