The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
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Lisez les avis des autres
We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Voir plus
L'entreprise a répondu
When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Voir plus
L'entreprise a répondu
When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Royaume-Uni
4,9
Excellent
2 k avis
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Five stars.
First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we wanted. The process made easy while relaxing on the style chosen. Made to feel very welcome. Highly recommended branch of Sofology.
28 février 2026
Réponse de Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Réponse de Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Réponse de Sofology - Maidstone
Thank you for awarding us 5 stars Veon
Réponse de Sofology - Maidstone
Thank you for awarding us 5 stars Mandy.
We had a great experience at Sofology
We had a great experience at Sofology. They have a huge range of sofas in store. The staff were friendly and helpful, especially Inuta. She had only been in the job a few days, but she made the whole experience of choosing the perfect sofa and making the purchase wonderful. Thank you Inuta.
22 février 2026
Réponse de Sofology - Maidstone
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Inuta for you, have a great day.
We had a very nice and helpful sales…
We had a very nice and helpful sales person by the name ,,Inuta ,
23 février 2026
Réponse de Sofology - Maidstone
Hi there, thank you for your review. Another great review for Inuta, we will make sure to pass this on! Have a nice day.
Great Service
Nick at the Maidstone store was so helpful, knowledgeable and practical with his advice. He really made the choosing and buying process smooth and so much more methodical.
23 février 2026
Réponse de Sofology - Maidstone
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Maidstone
What an amazing review, thank you so much for taking the time to write this 😊
Réponse de Sofology - Maidstone
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Réponse de Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Fantastic customer service in the…
Fantastic customer service in the Aylesford Kent store, Nick the manager and the other staff were brilliant.
I hope now that the Delivery Service is equally as good!
Can’t wait for our new sofa to arrive now.
21 février 2026
Réponse de Sofology - Maidstone
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Very helpful
21 février 2026
Réponse de Sofology - Maidstone
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Knowledgeable salesman…
Lovely salesman Afeez in the Maidstone store. Nice personality? Very knowledgeable about the purchase we wanted to make.
21 février 2026
Réponse de Sofology - Maidstone
Hi there, thank you for your review. Another great review for Afeez, we will make sure to pass this on! Have a nice day.
Caroline was very helpful
Very helpful service from Caroline informative without being bothered every 5 minutes
18 février 2026
Réponse de Sofology - Maidstone
Thank you for awarding us 5 stars :-)
Super friendly buying experience
Went to DFS and Sofology today to look for a new sofa. It was going to be an investment as we have just moved into a new home and wanted a nice piece that lasts.
We had several requirements and the challenge was to find something comfortable for both my 6’2 partner and myself (5’4). Usually if it is comfortable for one, it’s not for the other.
We were greeted by Colin at the Maidstone store and he was very helpful and friendly and not pushy. Just very informative. He listened to our requirements and humoured us as we tried a fair few different models, steering us gently towards the sofas that had everything we were looking for.
With his help we found exactly what we were after. He explained in detail all the product features, additional optional products and finance options for us. Paperwork was easy and quick and the online registration for the account very simple to do.
Very please - in fact my in laws are going back next week to also look at a sofa.
If you’re in the Maidstone store, ask for Colin, he’ll look after you.
14 février 2026
Avis spontané
Réponse de Sofology - Maidstone
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Colin. Thank you for taking the time to leave a review 😊
Staff helpful and not pushey
14 février 2026
Réponse de Sofology - Maidstone
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Maidstone Sofology
The two ladies I dealt with Caroline and Emma were really helpful and friendly can’t wait to get our new sofa!
11 février 2026
Réponse de Sofology - Maidstone
We look forward to delivering Katie!
Jamie gave us a great experience when…
Jamie gave us a great experience when we visited our local store very knowledgeable and was helpful choosing the right sofa for our needs no pushing a sale and just gave us the time we needed to choose
13 février 2026
Réponse de Sofology - Maidstone
Thank you for awarding us 5 stars :-)
Emma was amazing!
Emma was amazing!! So knowledgeable and friendly and checked in on us several times before we needed help. Answered all our questions and gave great advice without being pushy! A true asset
7 février 2026
Réponse de Sofology - Maidstone
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Emma served us today
Emma served us today. Very helpful and very friendly lady. Would deal with her again
10 février 2026
Réponse de Sofology - Maidstone
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
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