Sofology - Manchester Avis 2 164

My experience, I can’t remember the person name who serve me but it was an African young man. He goes the the university of Salford. I found him to be very polite and friendly. He explained everything well and go through all the steps and payment options. Yeah the customer service experience today was very good. Every one who we spoke to was very friendly. So customer service was 5 ⭐️⭐️ ⭐️ ⭐️⭐️

It was so easy and quick. Will who helped me was so polite and professional and easy to discuss what I wanted. Thank you Will you made it a pleasure to buy furniture.

The service was great ,not intrusive , Happy was brilliant, and very helpful, so friendly

The personal assistant ikram was extremely helpful, knowledgeable and patient, he explained the process in complete and made sure I was 100% sure it was the sofa I wanted. I would highly recommend the advisor. Give him a raise. God bless x

Mr Happy Singh Was Absolutely Fantastic through whole process if I could give more than 5 stars I would.

We were met with a warm welcome and given an informative tour of the suitable sofa beds on offer, Happy our salesman was a very respectful man towards my wife who has a disability.
Needless to say we purchased a lovey sofa bed and guarantee, nothing was too much trouble and we had really nice coffees.
A complete and pleasant contrast to Furniture Village!

No pushy salespeople was much appreciated. Very relaxed and able to discuss options which staff without feeling pressured. Finance options were really helpful.

We visited the showroom at White City Retail Park in Manchester with a general idea of the sofa we wanted. Leanne was extremely helpful in guiding us to the right choice with the Larsen and made the whole process easy and enjoyable. We would definitely recommend visiting the showroom. Thanks!

The sales man was very helpful

We were able to look around the showroom without being pressured by the sales team. When we had decided on a couple of sofas we were helped to make the right choice with the expert knowledge of Leanne who explained the benefits/pros and cons etc.

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever just came across as he enjoyed his job and enjoys helping people. Customer service for price match after our sofa went into sale 2 days later were friendly and super efficient. Thank you

Helpful and informative staff. Not too pushy but available for questions. Would highly recommend

The sales assistant Leanne at the Sofology branch at White City retail park Stretford was first class. She was friendly, knowledgeable and personable and certainly helped in our decision to make a purchase. She demonstrated the sofabed mechanism and and gave valuable advice on the multitude of options available with the product. We were really impressed and will definitely refer to friends and family. Thank you.

Fantastic customer service by Happy. He was very knowledgeable and very patiently answered all our questions.

Leanne was excellent she explained everything perfectly and her customer service was great

We saw Ikram at the White City store and he couldn’t have been more helpful or informative.
No pressure from him which is what we like.
You could see the staff were very happy at the store which is a great sign of a good company to work for.
Will was also very friendly & smiley,

Fantastic selection & very helpful staff.
Looking forward to delivery.

I found the sofas I liked ,was not pressured into the purchase .Carried on looking around the store ended up at the one I had chosen and ordered it within minutes from very helpfull and friendly staff