Sofology - Manchester Avis 

2 170
TrustScore 5 sur 5

4,8

White City Retail Park, M16 0RP Manchester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The main thing about Sofology is that you don’t get followed around the store by some over-eager sales person after their commission. Ikram was fantastic. Friendly, informative and encouraged us to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • White City Retail Park, M16 0RP, Manchester, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(2 170)

18 628 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful and informative staff

Helpful and informative staff. Not too pushy but available for questions. Would highly recommend

30 décembre 2025
Logo de Sofology - Manchester

Réponse de Sofology - Manchester

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Leanne at Sofology White City retail park.

The sales assistant Leanne at the Sofology branch at White City retail park Stretford was first class. She was friendly, knowledgeable and personable and certainly helped in our decision to make a purchase. She demonstrated the sofabed mechanism and and gave valuable advice on the multitude of options available with the product. We were really impressed and will definitely refer to friends and family. Thank you.

27 décembre 2025
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Réponse de Sofology - Manchester

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Fantastic customer service by Happy

Fantastic customer service by Happy. He was very knowledgeable and very patiently answered all our questions.

29 décembre 2025
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Réponse de Sofology - Manchester

Thank you so much for taking the time to share your feedback with us.

Noté 5 sur 5 étoiles

Leanne was excellent she explained…

Leanne was excellent she explained everything perfectly and her customer service was great

29 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Noté 5 sur 5 étoiles

We saw Ikram at the White City store…

We saw Ikram at the White City store and he couldn’t have been more helpful or informative.
No pressure from him which is what we like.
You could see the staff were very happy at the store which is a great sign of a good company to work for.
Will was also very friendly & smiley,

28 décembre 2025
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Réponse de Sofology - Manchester

Amazing review, thank you for taking the time to share!

Noté 5 sur 5 étoiles

Fantastic selection & very helpful…

Fantastic selection & very helpful staff.
Looking forward to delivery.

28 décembre 2025
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Réponse de Sofology - Manchester

Hello, thank you so much for your review. We are so happy to hear this!

Noté 5 sur 5 étoiles

Shopping for Couches

I found the sofas I liked ,was not pressured into the purchase .Carried on looking around the store ended up at the one I had chosen and ordered it within minutes from very helpfull and friendly staff

27 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Great Experience

We had a great experience in the Manchester store. We were left alone by the sales team.to browse at our leisure whilst still knowing they were on hand to help. When we were close to making a decision they were on hand to help answer questions.

Leanne was the sales person we dealt with for our purchase and she was brilliant. Really friendly, approachable, helpful and informative.

27 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Thankyou for the help given today 27-12-2025.

Justine Kennedy, the sales person who dealt with us was today, was so very helpful. Explaining how the configuration of the suites worked. Which we had no idea about. It was such a big help.

27 décembre 2025
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Réponse de Sofology - Manchester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Excellent Service

Lean was extremely helpful, clearly explaining the features of the sofas and the various options available. She was patient and thorough, guiding us through every step—from selecting the right options to completing the finance application. Thank you, Lean, for such excellent service.

27 décembre 2025
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Réponse de Sofology - Manchester

We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Will was very patient with me

Will was very patient with me, answered all my questions.

26 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Happy with the purchase and service-Will

I ordered a lovely sofa and was assisted by Will. I felt I was given really good advice. All stages - from start to finish- were very clearly explained. Will also helped to sort out the finance side. I really appreciated the time, space and freedom I was given to look around, ask questions and make the decision. I never felt pushed or pressured into making purchase decision on the spot. Will made the experience pleasant and stress free. I would definitely recommend and visit the store again.

14 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Customer service is excellent

Customer service is excellent. Love my new sofa. 1st time I used Sofology and the experience was great. The in-store representative, (Happy at Old Trafford) was very knowledgable and attentive to our requirements. He took his time to discuss options with me and was very patient with my grumpy husband. Delivery was on time, sofa quality is great. The whole experience was seamless. I will certainly be ordering from here again in future. Thank you.

25 octobre 2025
Avis spontané
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Réponse de Sofology - Manchester

What an amazing review, thank you so much for taking the time to write this 😊

Noté 5 sur 5 étoiles

Very professional and efficient team…

Very professional and efficient team member called Happy . Assisted and made the whole transaction easy to understand without pushing .

17 décembre 2025
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Réponse de Sofology - Manchester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

I am waiting for my sofa desperately

I am waiting for my sofa desperately, over all customer service is best and very helpful.

11 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Good atmosphere

Good atmosphere, no mither great staff
Good attitude and knowledgeable

4 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Friendly not pushy staff

Friendly not pushy staff. Talk you through different options. Positive experience.

2 décembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Understanding

They were very helpful and understanding to help you the best way. We were very picky to choose what we want because of my husband health situation.they weren’t rushing us we took our time and made a discussion.

24 novembre 2025
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Réponse de Sofology - Manchester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Nice bloke at the showroom

Nice bloke at the showroom

23 novembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

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