I had an enjoyable purchasing experience with Sofology. We looked online first and then visited the store to ‘try out’ the sofas we liked online. It was good to be able to look around the store befo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ Milton Keynes, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Walked out with a purchase so they certainly done well! Both colleagues we spoke to over the 2 trips, were super helpful and not pushy. I hate doing large purchases like this online and prefer... Voir plus
L'entreprise a répondu
The purchase process was seamless from start to finish, the sofa was delivered within a week of ordering and the delivery guys were absolutely fantastic! Can’t have asked for more!
L'entreprise a répondu
We selected the sofa after a lot of background study and visiting many other sellers. Ms Hema was really knowledgeable, supportive and provided us with all the information needed. Service at MK bran... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ, Milton Keynes, Royaume-Uni
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
An easy purchase process ,no sales pressure
A very clear description of the product by Robin .
Absolutely no sales pressure
An easy purchase process.
Confidence in Sofology
26 février 2026
Réponse de Sofology - Milton Keynes
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great
We visited Sofology 3 days in a row to place the order. Mathew was great, he helped us to choose the sofa we wanted. He was very friendly and very helpful. He also did the room designs with a few selected designs which helped us make the decision.
25 février 2026
Réponse de Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Mathew, we will make sure to pass this on! Have a nice day.
Great service so far.
The sales person Ray was very knowledgeable especially regarding looking after leather, he didn't rush us or push us into anything which we appreciated. Ray answered all our questions.
15 février 2026
Réponse de Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Ray, we will make sure to pass this on! Have a nice day.
Helpful polite staff
Mathew was really helpful and knowledgeable …. And patient with my decision making.
21 février 2026
Réponse de Sofology - Milton Keynes
Thank you for awrding us 5 stars :-)
We had a fantastic experience…
We had a fantastic experience purchasing our new sofa from Sofology and can't recommend them enough.
Our sales assistant, Hema, was incredibly welcoming and made us feel relaxed from the moment we walked in. She explained all the details about the sofas exceptionally well and was very helpful in answering all of our questions. Her excellent service gave us the confidence we needed to make our purchase.
22 février 2026
Réponse de Sofology - Milton Keynes
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Hema and that you would recommend us! Have a great day 😊
Great experience
Really good experience with Matthew as the guide, provided lots of suggestions and demonstrated great knowledge. Very patient and polite, taking us through lots of options and getting us to the right choice.
23 février 2026
Réponse de Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Matthew, we will make sure to pass this on! Have a nice day.
Mathew looked after us and he was…
Mathew looked after us and he was excellent, very patient and knowledgeable about the products on display. Looking forward to the sofas arriving!
22 février 2026
Réponse de Sofology - Milton Keynes
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mathew. Have a great day 😊
Réponse de Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Hema, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Milton Keynes
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We found all the staff very lovely
We found all the staff very lovely. Linda was very knowledgeable and helpful. The whole experience was positive from start to finish.
21 février 2026
Réponse de Sofology - Milton Keynes
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Really helpful salesman
Really helpful salesman but not in the least bit pushy. Very informative and knew exactly what he was talking about
14 février 2026
Réponse de Sofology - Milton Keynes
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
nice relaxed and friendly service
Spent some good relaxed time choosing the sofas and had a nice friendly sales person who explained various options without "over-selling". Nice cup of tea as well!
14 février 2026
Réponse de Sofology - Milton Keynes
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great experience made better by Ray
Great experience made better by Ray. After finding the La-z-boy sofa's in Sofology we had our heart set on one, they were just so much more comfortable than any other sofa we sat on. Unfortunately the sofa we wanted didn't come in the configuration we wanted but Ray helped us find another option and after spending a lot of time sitting in every position we could think of we finally purchased. The team at Sofology were really patient with us and helpful at every step of the way.
14 février 2026
Réponse de Sofology - Milton Keynes
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very professional customer service when…
Very professional customer service when we were choosing our sofa.
4 janvier 2026
Réponse de Sofology - Milton Keynes
Thank you for choosing Sofology Mrs Tighe
Kieran was exceptionally knowledgeable…
Kieran was exceptionally knowledgeable and patient with my wife and I during a purchase. We were thoroughly satisfied by his excellent customer service!
12 février 2026
Réponse de Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Kieran, we will make sure to pass this on! Have a nice day.
Excellent service
Linda greeted us as we entered the showroom and asked whether there was anything she could help us with. We explained what we looking for and from that moment she could not have been more helpful and courteous. We purchased the sofa bed and Linda was both patient and informative as she assisted us through the process.
12 février 2026
Réponse de Sofology - Milton Keynes
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Linda. Have a great day 😊
My problem was I didn’t want to wait 14…
My problem was I didn’t want to wait 14 weeks for delivery !!I loved the Monroe chair Kiran found me a cancellation Yipee I hope to have my chair within in two weeks Have already changed my colour scheme
Thank you Kiran and Sofology
10 février 2026
Réponse de Sofology - Milton Keynes
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Malik was very informative and made the…
Malik was very informative and made the process smooth and easy!
7 février 2026
Réponse de Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Malik, we will make sure to pass this on! Have a nice day.
Linda was so helpful
Linda was so helpful! Her knowledge and professionalism was impressive!
Thank you.
7 février 2026
Réponse de Sofology - Milton Keynes
Thank you for choosing Sofology!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.