I had an enjoyable purchasing experience with Sofology. We looked online first and then visited the store to ‘try out’ the sofas we liked online. It was good to be able to look around the store befo... Voir plus
L'entreprise a répondu
3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ Milton Keynes, GB
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I had an enjoyable purchasing experience with Sofology. We looked online first and then visited the store to ‘try out’ the sofas we liked online. It was good to be able to look around the store befo... Voir plus
L'entreprise a répondu
Walked out with a purchase so they certainly done well! Both colleagues we spoke to over the 2 trips, were super helpful and not pushy. I hate doing large purchases like this online and prefer... Voir plus
L'entreprise a répondu
We selected the sofa after a lot of background study and visiting many other sellers. Ms Hema was really knowledgeable, supportive and provided us with all the information needed. Service at MK bran... Voir plus
L'entreprise a répondu
The purchase process was seamless from start to finish, the sofa was delivered within a week of ordering and the delivery guys were absolutely fantastic! Can’t have asked for more!
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ, Milton Keynes, Royaume-Uni
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No hard sell, was left to enjoy all sofas on offer.
Pleasant experience and a really helpful sales person - Hema

Réponse de Sofology - Milton Keynes

Réponse de Sofology - Milton Keynes
Friendly customer service and all stages of the order and delivery explained easily.

Réponse de Sofology - Milton Keynes
Linda was so kind and helpful when talking us through our sofa order. She made the process stress free and straight forward! Makes such a difference to have a smiley and friendly person to help when making a big purchase.

Réponse de Sofology - Milton Keynes
Malik, was very personal and friendly whilst being professional and respectful. I would very much buy from Malik again.

Réponse de Sofology - Milton Keynes
Lots of choice available in store. Easy buying process. Friendly staff and very welcoming.

Réponse de Sofology - Milton Keynes
We came late on a evening and I approached a random staff member who was actually the manager and asked him to help with some questions on a sofa, He was just leaving but did help us with a sofa and came upstairs to answer our questions and his personality and willing to help was recognised and he seemed a great guy. his colleague then came upstairs to take over as the manager was already 3 hours late from going home which was totally fine and from this moment we were greeted with a horrific strong smell of “cigarette “ from the other staff member. our buying decision went from a 10-0 in literally seconds and me and my husband looked at each other and said we would leave it for today.
Presentation in sales is everything ( we both do sales) and if you smoke be mindful others don’t and make sure you have gum and fragrance ready to freshen up. A non smoker does not want to sit there for 45minutes inhaling your smell whilst doing paperwork.
We went back to the shop to relook at the sofa choices and was greeted by a gentleman called Mikel - polite, smart and presented himself well. We left the store not buying as we wanted to check with a competitor store to make our final choice and will purchase off Mikel if we choose this sofa.
When you’re in sales you ARE the face of that brand and never underestimate hygiene, personality and appearance is everything. People buy off people…..

Réponse de Sofology - Milton Keynes
He a was very helpful with information about the sofa I was interested in. In the store it was short staffed and Hema made eye contact with us even while serving another customer although she was coming to the end of the consultation.
I decided to buy the sofa and Hema took us through the service easily and swiftly.

Réponse de Sofology - Milton Keynes
Matthew in Milton Keynes was amazing tactful and attentive. Excellent services provided.

Réponse de Sofology - Milton Keynes
Linda was amazing. We told her what we wanted and she helped in an amazing way

Réponse de Sofology - Milton Keynes
Customer service was really good, was told everything I needed to know about the product, delivery service etc. Thank you to Kiran and Emma

Réponse de Sofology - Milton Keynes

Réponse de Sofology - Milton Keynes
Really great buying experience from Pedro at the MK branch. Was engaging and helpful without being annoying. We needed to make an amendment to our order the following day which was easy and well recieved. Would definitely recommend. Ben

Réponse de Sofology - Milton Keynes
First experience at sofology and helped by a very knowledgeable and kind lady Linda at the Milton Keynes branch. We ended up buying a new range and very happy :)

Réponse de Sofology - Milton Keynes
excellent customer service
from pedro and lady with long black hair was amazing

Réponse de Sofology - Milton Keynes
Very Informative & helpful with the sofa we chose yesterday

Réponse de Sofology - Milton Keynes
I spoke to a lovely lady who helped me with my purchase of 2 leather Swivel chairs.
I chose the colour from the samples displayed.
She explained in great detail about the insurance offered and the leather care kit, which l decided to purchase both.
She was very helpful and patiently went through the information with me.

Réponse de Sofology - Milton Keynes
Knowledgeable staff, helped clear all queries. Have good range of produxtsy

Réponse de Sofology - Milton Keynes
Informative staff, nice light and airy showroom , no pressure selling.

Réponse de Sofology - Milton Keynes
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