Sofology - Poole Avis 

2 560
•
TrustScore 5 sur 5

4,8

Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,8

Tous les avis

(2 560)

13 841 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Vey helpful answered all my questions…

Vey helpful answered all my questions pleased with what I have ordered Thanks.

4 février 2026
Logo de Sofology - Poole

Réponse de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 3 sur 5 étoiles

Sofa just ordered awaiting delivery

It's too early to ask reviews. I have just ordered sofa. Awaiting delivery. How can I share my reviews without seeing sofa at my home?

But Many thanks to Clodia and Bernard to show us around when we visited the store..

1 février 2026
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Réponse de Sofology - Poole

Hi there, thanks for taking the time to leave a review, we appreciate the feedback!

Noté 5 sur 5 étoiles

Our experience was great

Our experience was great. Claudia did an excellent job. Explained everything well. We are happy with the results.

1 février 2026
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Réponse de Sofology - Poole

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Excellent

Patient, helpful assistant who took time to understand and listen and avoided being pushy. Very good and can't wait to get my new sofas!

31 janvier 2026
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Réponse de Sofology - Poole

Thank you for awarding us 5 stars Robert!

Noté 5 sur 5 étoiles

Katie was great!

Katie was super friendly and approachable, and helped us choose and purchase a sofa for our first home. She was very knowledgable on the sofas, and made the experience a very positive and enjoyable one.

31 janvier 2026
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Réponse de Sofology - Poole

Thank you for awarding us 5 stars Alice!

Noté 1 sur 5 étoiles

If I could give zero stars I…

If I could give zero stars I would......After waiting from ordering in October to delivery beginning of January the footstall was delivered damaged and returned....... .....Great quality control....Not, Then after chasing I am told I need to wait until March as it is handmade blah blah blah .....REALLY!!!!!! Not a great company.....Not cheap .....Customer service non existent .....Not happy ......If I knew then what I know now I would of gone elsewhere......6 months is NOT acceptable

30 janvier 2026
Avis spontané
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Réponse de Sofology - Poole

Hi Debby, we are so sorry to hear that this happened. It is always our aim to ensure that all of our items are delivered in perfect condition. Please be assured that we will be in touch as soon as your replacement arrives.

Noté 5 sur 5 étoiles

Great sales man

James made me feel comfortable and approachable , I really hate it when sales people are pushy and he was far from that , explained everything and answered all my questions clearly . Would definitely go back .

25 janvier 2026
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Réponse de Sofology - Poole

Thank you for this great review Miss Nail

Noté 5 sur 5 étoiles

Katie was great

Katie was great, helped answer all my questions that I had.

27 janvier 2026
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Réponse de Sofology - Poole

Thank you for sharing Laura :-)

Noté 5 sur 5 étoiles

Friendly, helpful staff.

Friendly, helpful staff. No hard pressure sales just useful information. Very impressed.

24 janvier 2026
Logo de Sofology - Poole

Réponse de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Great service

Great service - everything really well explained - Linda in Poole was great - thanks

24 janvier 2026
Logo de Sofology - Poole

Réponse de Sofology - Poole

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Klaudia was extremly helpful

Klaudia was extremly helpful, knowledgable and personable without being pushy

24 janvier 2026
Logo de Sofology - Poole

Réponse de Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Klaudia. Have a great day 😊

Noté 5 sur 5 étoiles

A Pleasant Purchasing Experience

A pleasant purchasing experience.
A good showroom atmosphere with very helpful and welcoming staff.
We made two trips to the store over three days and the warmth and helpfulness remained the same.
Linda and then Klaudia provided the information we needed and seemed to be quite open and straightforward about everything, which instilled us with confidence in our decision -making.
We just have to wait upon the delivery.

23 janvier 2026
Logo de Sofology - Poole

Réponse de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Great service from the store manager

Great service from the store manager. Really talked me through all options available.

18 janvier 2026
Logo de Sofology - Poole

Réponse de Sofology - Poole

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

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