Our experience was really good. We weren't intending to even buy anything we were just gping to look, but Sarah made us feel so comfortable and understood . So we just decided to buy.. she was patient... Voir plus
L'entreprise a répondu
Unit 4A, Forbury Retail Park, RG1 3JD Reading, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Our experience was really good. We weren't intending to even buy anything we were just gping to look, but Sarah made us feel so comfortable and understood . So we just decided to buy.. she was patient... Voir plus
L'entreprise a répondu
On arrival in the store on three occasions, we were greeted warmly by friendly staff, but then given time to look at the ranges without any pressure. Alaa who served us when we ready to order, was bri... Voir plus
L'entreprise a répondu
Friendly atmosphere It was a pleasure to meet one of the staff here in Reading Showroom. I don't remember her name but she was very friendly and easy to speak with, assisted me with the orderin... Voir plus
L'entreprise a répondu
Staff very helpful with no pressure to buy accessories although these were offered. Yaser was determined to find the furniture that suited our needs as we are downsizing. After a lot of patience h... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Sofology - Reading
The layout of the store is great. The staff were welcoming, helpful and knowledgeable. We were helped by the same gentleman each time and were very impressed with his 10 star help.

Réponse de Sofology - Reading
A great experience. Got what we needed. Were supported and guided on the purchase all the way.

Réponse de Sofology - Reading
Very helpful staff.No high pressure selling made us feel very relaxed.

Réponse de Sofology - Reading
We had a wonderful experience visiting the Sofology Reading showroom to buy our new sofa. We had the pleasure of meeting Faran, who was absolutely amazing. He made us feel comfortable from the very beginning and took the time to genuinely understand our requirements.
Faran was extremely courteous, patient, and never rushed us while we explored the different options. His guidance and thoughtful recommendations helped us feel confident about making the right choices. It was a pleasure dealing with someone so friendly, professional, and customer-focused.
Thank you, Faran, for making our experience so enjoyable and stress-free.

Réponse de Sofology - Reading
Great service. Salesman recognised us from a previous visit and even remembered which sofa we were interested in! Great range to choose from. Reasonable price.

Réponse de Sofology - Reading
Great service, professional and friendly. Everything was explained properly by Humza.

Réponse de Sofology - Reading
Super experience made another order with no fuss staff superb pity more stores weren’t like this

Réponse de Sofology - Reading
Everything was so easy we walked in the store and we're left to look around without being pounced on and when we were approached by a staff member Molly she was so helpful and knowledgeable and made our experience so smooth and stress free

Réponse de Sofology - Reading
Really nice staff with expierience .
Take us some time to decided but girl was patience with us.
We very happy waiting for our sofa to arrive.

Réponse de Sofology - Reading

Réponse de Sofology - Reading
Sarah was absolutely amazing at the point we walked through the doors to the time we left the shop.
She walked us around and showed us many options of sofa beds along with their measurements. We are down sizing home and very restricted to space.
Sarah took her time, we did not feel rushed and explained the options in detail and very knowledgeable.
It was certainly a more enjoyable experience from the first time we visited Sofology. The salesman only showed us one sofa bed and to be honest not the greatest of sales people.
I would like to thank Sarah and hope she receives our positive feedback like she deserves - fantastic Sales lady!
Keep up the good work as your helpfulness and professionalism definitely influenced our purchase.

Réponse de Sofology - Reading
Really nice people. Lady with who had a chat ....extremely helpful. Waiting now for our order.

Réponse de Sofology - Reading
This being my second visit as I had already picked the sofa bed I wanted. We were greated by a very happy young lady, who was very patient with me as I take a long time to make up my mind over things. We discussed colours, material , cushions and mattress type at no time did I feel pressured and even had a coffee while talking things over and completing the paper work.

Réponse de Sofology - Reading
From the time we entered the store until the suite was delivered and installed we had a great experience. There was no hard sales pressure in the store, we found the suite we liked, placed an order and it was delivered about three weeks earlier than the estimated date. The installers explained how things worked put things where we wanted and photographed everything before they left. A really positive experience all round.

Réponse de Sofology - Reading
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.