Sofology - Reading Avis 2 298

TrustScore 5 sur 5

4,8

Unit 4A, Forbury Retail Park, RG1 3JD Reading, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I thought I knew what I was looking for however the expert guidance and no pressure help made the decision easier. I found the showroom and available options fantastic, especially the lifestyle range... Voir plus

Noté 5 sur 5 étoiles

Staff were helpful. They introduced themselves and explained that they would not be following around but to let them know when we needed help. Made visit relaxed

Noté 5 sur 5 étoiles

Would definitely recommend Sofology. The staff were welcoming without being overbearing. When it came time for us to make a purchase, we were really impressed with the person that assisted us. He was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly and helpful assistant. Not hassled into making purchases. Sarah had a good knowledge of the product and materials used.


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful and fair description of…

Very helpful and fair description of sofa attributes that enabled us to make an informed choice very quickly. Yassar was very good.

3 février 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Sarah is a credit to the company.

I would recommend this specific store to anyone. Sarah was so lovely, me and my husband popped into store this after noon around 4 and found a sofa we loved, we looked elsewhere and just happend to pop back in at 4:50 10 mins before closing! Just to have one last look. Well, Sarah approached us and gave us everything we could possibly need to know with such a smile on her face! Being she was due to finish any minute! She was MORE than happy to help us, and with that we bought the sofa. Sarah truly is a credit to this company. I applaud her, and another very nice lady who I couldn’t quite catch her name, but also extremely lovely, I will now more than likely go there anytime I need something like this again. Absolutely fantastic service. 10000/10

1 février 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Sarah was excellent

Sarah was excellent. She took great care and time to assist in everything and help with all the options required. Very personable and would have no hesitation in recommending her. Professional, Knowledgeable and Helpful. Perfect transaction. Looking forward to getting our sofas .

1 février 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Sarah for you, have a great day.

Noté 5 sur 5 étoiles

Great service with a smile

Great service with no heavy sales pressure. No pressure to buy. Just honest helpful advice and service.

Highly recommended.

1 février 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Great service

Very helpful & nice and easy process

1 février 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Faran was really helpful

Faran was really helpful . I was torn with two models of sofa and he went through the benefits of each to help me choose . He the explained the order process .
Really friendly , good humour and polite .

1 février 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, thank you for your review. Another great review for Faran, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

We had an excellent experience with…

We had an excellent experience with Sofology Reading, we found the staff to be informative without being pushy and happy to answer all our questions.

31 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Nice and easy to deal with very…

Nice and easy to deal with very knowledgeable on product

28 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Chesterfield

The salesperson was very patient and took the time to thoroughly explain the materials and available options. She checked what was in stock and went above and beyond to help. She demonstrated excellent customer service skills.

28 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Thank you for sharing your experience Miss Shyleen!

Noté 5 sur 5 étoiles

Brilliant Sales People

Had a great afternoon choosing our new sofas with Sarah. She was really helpful and patient, thank you so much Sarah.

25 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Thank you for sharing Lynn

Noté 5 sur 5 étoiles

Friendly sales staff

Friendly member of staff who wasn’t pushy and gave us time to decide.

27 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Thank you for awarding us 5 stars Angela

Noté 5 sur 5 étoiles

Amber made us feel at ease

Amber made us feel at ease, after finding the sofa and armchair that we felt would give us everything we need for comfort in our home we found it a really pleasant experience. Amber was in my opinion, an amazing salesperson, knowledgeable great personality and the patience of a saint a huge difference from other salespeople we had met in other furniture shops, she spent a lot of time with us and helped us make the right choice in explaining all aspects of the furniture with an in depth understanding of how sophology had developed such a top of the range latest furniture on feedback from their customers.
We can’t wait for our sofa and armchair to arrive, but the fact that we know everything about them and spent a very comfortable time trying them out in the store is a bonus because we know we have bought a superb product

23 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Lovely friendly shop,

Lovely friendly shop,
No pressure and was very relaxed made us feel very welcome.
Was great staff members and we bought our sofa :)

25 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Salesperson was great

Salesperson was great, very knowledgable.

25 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Noté 5 sur 5 étoiles

Enjoyed my sofa shopping experience…

Enjoyed my sofa shopping experience with Sofology, I went three times to whittle down which one I wanted and every time the staff were welcoming and friendly, offering me a cup of tea while I sat on sofas to find the right one. Amber and Faran in particular were really good. They don't work on commission so I was sparred the sales pushing tactics, which made the experience better. I felt they worked with me to find the right sofa. Would recommend.

24 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi Mike, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Amber was friendly and very helpful

Amber was friendly and very helpful. She explained everything clearly and was very informative, in a relaxed atmosphere. We found her description of the care and maintenance of our new sofa to be very useful.

24 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Amber was fantastic very knowledgeable

Amber was fantastic
Really understood to our needs

23 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, thank you for your review. Another great review for Amber, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Friendly staff

Staff were very friendly and helpful. Furniture is lovely and not too expensive

23 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Very helpful and knowledgeable and most…

Very helpful and knowledgeable and most importantly , not pushy - a real pleasure to deal with the team at the Reading branch

22 janvier 2026
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, thanks for your 5-star review, we really appreciate the feedback!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus