Sofology - Redbrick Mill Avis 301

TrustScore 5 sur 5

4,8

218 Bradford Road, Batley, WF17 6JL Batley, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were looking for various furniture items for our newly built upmarket holiday collection for 10 people. Your products lived up to our expectations and the knowledgeable staff made our decision eas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had decided previously as to the sofa and fabrics required. We had been grateful of the preferred swatch being sent. On the day, the model was no longer on display but Ash phoned another store to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited Sofology at red brick mill Batley today. We’d actually ordered a sofa from a different store yesterday but was unsure on the colour choice . Ash was amazing ! He even got out a paint sample bo... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • 218 Bradford Road, Batley, WF17 6JL, Batley, Royaume-Uni

  • 03444828282

4,8

Excellent

TrustScore 5 sur 5

301 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The staff are great!

The staff, particularly Maxine, were incredibly helpful and knowledgeable. Maxine even carried a large chair from one part of the store to another so we could view it against a sofa we were considering! The range of sofas and chairs was great, and all at really good value. Red Brick Mill itself is an amazing place to visit and I highly recommend that you visit sofology whilst you are there.

13 septembre 2025
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Réponse de Sofology - Redbrick Mill

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Maxine fantastic member of the team

Maxine was friendly knowledgable and really on point with information and customer care.

8 septembre 2025
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Réponse de Sofology - Redbrick Mill

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Great staff

Great staff, very helpful. Never felt rushed to make a decision.

28 août 2025
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Réponse de Sofology - Redbrick Mill

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

After months of struggling to find a…

After months of struggling to find a sofa, we went to the red brick mill branch in Batley and we was greeted by Harriet, who helped us find our dream sofa, she was extremely accommodating and knowledgeable. We are very happy with the level of customer service and look forward to receiving our sofa. Thank you again Harriet!

16 août 2025
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Réponse de Sofology - Redbrick Mill

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Very helpful staff want to point out…

Very helpful staff want to point out how Zakariya and Ash understood what we was looking for and took time in explaining and demonstrating how our new sofa will look they even moved furniture around to give us idea of how the sofa will fit according to our room measurements really happy Ash even looked after my younger son putting movies on for him while we placed our order without disturbance

5 août 2025
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Réponse de Sofology - Redbrick Mill

This is a great review Ash, thank you for sharing your experience :-)

Noté 5 sur 5 étoiles

Maxine was amazing

Maxine was amazing! Great service

28 juillet 2025
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Réponse de Sofology - Redbrick Mill

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Noté 5 sur 5 étoiles

A fabulous company and a pleasant buying experience

I have recently had delivered a new sofa from Sofology. I want to let you know about the fantastic experience with this company from start to finish.

My initial contact was made with a lady called Harriet Booth who assisted me with first class service, helping me to pick colour and materials for my sofa of choice. Harriet gave me top support throughout the whole ordering process.

Equally impressive was the actual delivery process. Two very polite gentlemen delivered, sited and fixed the components of my sofa together, removed all packaging from site all done with smiles and laughter. They also made sure that I was happy with the sofa before they departed.

I thank Sofology for a wonderful service and kind and helpful staff and operatives that made my sofa buying experience so good.

I highly recommend Sofology to you for a professional, and pleasant buying experience.

25 juillet 2025
Avis spontané
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Réponse de Sofology - Redbrick Mill

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Maxine

Maxine, the Sofologist, who looked after me was extremely helpful and very pleasant. Her advice and knowledge made my decision to purchase very easy. She is a credit to the Company.

29 juillet 2025
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Réponse de Sofology - Redbrick Mill

Hi there, thank you for your review. Another great review for Maxine, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Amazing staff

Amazing staff, extremely helpful and personable

13 juillet 2025
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Réponse de Sofology - Redbrick Mill

Thank you for your wonderful review! We're delighted to hear that you found our staff helpful and personable. We strive for exceptional service, and it's rewarding to know our efforts are appreciated. If you need anything else, feel free to reach out. We look forward to welcoming you back to Sofology Redbrick Mill!

Noté 5 sur 5 étoiles

Clear about basic features e.g. cost,delivery,

Knowledgeable, courteous so pleasant.
Full explanation of the product , how to care for it and how delivery will be arranged.Gave time for decision. I made a second trip to review my choice and was delighted to deal with Harriet again. A very professional and patient lady….and a lovely sofa achieved. Thanks so much.

9 juillet 2025
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Réponse de Sofology - Redbrick Mill

Thank you so much for taking the time to share your wonderful feedback with us!

Noté 5 sur 5 étoiles
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Réponse de Sofology - Redbrick Mill

Thank you for your feedback! We're delighted that Maxine provided you with excellent service. Outstanding customer service is a priority for us at Sofology Redbrick Mill.

If you need further assistance or have more feedback, please reach out. We look forward to welcoming you back!

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic service from all the staff but especially Harriet - we were made to feel so welcome and she spent lots of time chatting options and providing information along with welcoming our dogs when we returned to place our order.
She also was so helpful via email with pre and post queries and would commend anyone to go to this store

5 juillet 2025
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Réponse de Sofology - Redbrick Mill

Thank you for your fantastic feedback! We're delighted you enjoyed your visit to Sofology.

Noté 5 sur 5 étoiles

Great job deal with mr zakirya he will…

Great job deal with mr zakirya he will sofalogy you to the fullest, lol no seriously Lovly people good doin bussiness good deal I bought 2 comple sets.

6 juillet 2025
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Réponse de Sofology - Redbrick Mill

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Noté 5 sur 5 étoiles

Very helpful friendly staff,first class

Very helpful friendly staff, very knowledgeable about the sofa i was looking for, even agreed with me that if you fall asleep on on it then it's a good sofa 😁

14 juin 2025
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Réponse de Sofology - Redbrick Mill

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Staff members who served us were very…

Staff members who served us were very informative and advised us well helping us choose the right product. They were friendly and efficient. A credit to the company.

21 mai 2025
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Réponse de Sofology - Redbrick Mill

Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles
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Réponse de Sofology - Redbrick Mill

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Maxine at Red Brick

Maxine at Red Brick was approachable and very helpful; she had product knowledge, made suggestions, enquired about our preferences, and was a cheerful, polite, and delightful sales assistant. Excellent service

24 mai 2025
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Réponse de Sofology - Redbrick Mill

Hi there, thanks for your 5-star review, we really appreciate the feedback!

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