The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other st... Voir plus
L'entreprise a répondu
Unit 4 Beale Way, S62 6EJ Rotherham, GB
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The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other st... Voir plus
L'entreprise a répondu
Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks
L'entreprise a répondu
During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... Voir plus
L'entreprise a répondu
On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4 Beale Way, S62 6EJ, Rotherham, Royaume-Uni
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Réponse de Sofology - Rotherham
Nes was great she really helped us get the right sofa and made a great coffee.
The colour swatch we chose had been put on the wrong stand which meant that we could not have what we wanted but Nes helped us choose an alternative.

Réponse de Sofology - Rotherham
Excellent service and Nissy was very helpful and informative

Réponse de Sofology - Rotherham
This man was extremely helpful regarding fabrics. He was patient in explaining the merits of each. He certainly is an asset to Sofology👍😁

Réponse de Sofology - Rotherham

Réponse de Sofology - Rotherham
It was our first time buying a sofa from Sofology, the customer service from Nessi was excellent. Nessi was kind, patient (she needed the patience of a saint with me as I was so indecisive), and really professional. I was not pressured in to buying anything, and she answered all of my questions. Nessi was really helpful and let us browse at our own leisure. The whole team were really friendly, professional, and welcoming. Thank you to all of the wonderful staff at Sofology in Rotherham.

Réponse de Sofology - Rotherham
Tara was extremely helpful in all 3 visit to store and wasn’t too pushy like most sales people are at these places she’s was helpful and knowledgeable! Would defo recommend using her services again.

Réponse de Sofology - Rotherham
Very welcoming, Tony came told me his name and said if I need help just wave. Then left me to browse by myself. I found a recliner chair I liked, he came over and went through everything with me . Very friendly and easy to talk to . First purchase with Sofology. Very good customer service.

Réponse de Sofology - Rotherham
Great customer service with full explanation of product wishing to buy.

Réponse de Sofology - Rotherham

Réponse de Sofology - Rotherham
Great customer service from Tara in your Rotherham branch..she was very helpful and friendly and went through the application process step by step also she was very knowledgeable about the sofa we were interested in she is a great asset to your company and we are very happy with our purchase

Réponse de Sofology - Rotherham
Nice relaxed & friendly environment with no pressure at all. The team were all very friendly. We were helped today by Adrian, who was very knowledgeable of the products offered, as well as being very friendly and helpful. Overall a good experience. Happy customers 👍 Thanks again.

Réponse de Sofology - Rotherham
the assistant was very helpful and looked after us

Réponse de Sofology - Rotherham
Lovely service on both visits staff very helpful and friendly and found exactly what we wanted

Réponse de Sofology - Rotherham
Easy to buy, no pressure from the staff to purchase. Super comfy and reasonable price ( didn’t haggle though!).
Disappointly wouldn’t volunteer to come and decorate pre delivery but you can’t have everything - Thanks Nessy!

Réponse de Sofology - Rotherham
My first sofa buying experience was made all the better by Adrian for providing all the knowledgeable tips and helpful advice and talking me through the process and product. Couldn’t ask for a better experience, definitely recommend!

Réponse de Sofology - Rotherham
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