Sofology - Rotherham Avis 

4 022
•
TrustScore 5 sur 5

4,9

Unit 4 Beale Way, S62 6EJ Rotherham, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

i had a lovely visit to Sofology in Rotherham last week Walt helped me choose my sofa and was very knowledgeable and helpful . The paperwork was straightforward and easy I came away happy having h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was Alishbavwho dealt with us. She was absolutely fabulous and patient as we were very undecided as to what we wanted. She wasn’t pushy but helpful and knowledgeable. I’m very happy with what we pi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The shop is very spacious very well designed and lots of different designs to choose from the staff where very helpful explained everything I ask about the sofa I bought

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 4 Beale Way, S62 6EJ, Rotherham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(4 022)

13 841 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The sales lad was really good never…

The sales lad was really good never pressured us into anything asked him question which he answered then he left us alone to talk and just told us to shout him if we need anything. Never hassled us at all was a pleasure

16 avril 2026
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Réponse de Sofology - Rotherham

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Brilliant customer service

Able to view sofas without being overwhelmed by staff, staff very present but gave me space to make a decision
All questions asked were answered
Overall good experience

12 avril 2026
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Réponse de Sofology - Rotherham

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Rotherham store experience

Adrian at the Rotherham store made our purchase such a great experience. We had seen a particular sofa but have 5 cats - Adrian helped with the most suitable fabric choice, made us a coffee so we got the full sofa experience. Later we rang to obtain some more measurements and this was useful too. Adrian also sent us a fabric sample

4 avril 2026
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Réponse de Sofology - Rotherham

Hi there, thank you for your review. Another great review for Adrian, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

The sales rep was top notch and we were…

The sales rep was top notch and we were about to get the sofa we want at a good price compared to others

10 avril 2026
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Réponse de Sofology - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 5 sur 5 étoiles

Adrian staff member was the best loved…

Adrian staff member was the best loved him and his service helped us after months of looking for the perfect sofa

10 avril 2026
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Réponse de Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Adrian. Have a great day 😊

Noté 1 sur 5 étoiles

After receiving an incorrect delivery…

After receiving an incorrect delivery (they sent the wrong footstool) Sofology have failed to respond to multiple emails, and promised a callback twice, neither of which were made.

It seems that once Sofology have your money they have no interest in resolving any issues. So 2 weeks after our initial complaint we've been left with a mismatched footstool that we can't use as it needs to be returned, and no hint of a resolution

2 avril 2026
Avis spontané
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Réponse de Sofology - Rotherham

Hi Mr Goodwin, please email your order details and the details of your complaint to social.media.complaints@sofology.co.uk and we will take a look into this.

Noté 5 sur 5 étoiles

Well done sofology

Great staff very friendly and knowledgeable gave good information on product also caring for sofa many thanks to Tony for a pleasant buying experience.

11 avril 2026
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Réponse de Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

We encounted Miles on entering the…

We encounted Miles on entering the showroom,he left us to browze, when we found something nearly suitable his expertise came to the fore.lovely chap very informative and helpful.

10 avril 2026
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Réponse de Sofology - Rotherham

Thank you for awarding us 5 stars!

Noté 1 sur 5 étoiles

No swatch

Could not give us a swatch

6 avril 2026
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Réponse de Sofology - Rotherham

Hi there, we’re sorry to hear this. Fabric swatches can be ordered free of charge directly from our website, so you can explore options at home before making a decision. If you need any help arranging this, please don't hesitate to get in touch!

Noté 5 sur 5 étoiles

Sofa purchase

Excellent service. Its great not to be hassled constantly while looking

6 avril 2026
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Réponse de Sofology - Rotherham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Leah the sales lady was very helpful…

Leah the sales lady was very helpful and knowledgeable.
She didn't push us to make a decision but let us take our time.
Once the decision was made she was very efficient.

1 avril 2026
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Réponse de Sofology - Rotherham

Hi there, thank you for your review. Another great review for Leah, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Great shopping experience

The shop is clean, bright and well laid to help with choosing the right sofa for our needs. We received a warm welcome and every member we of the team we saw said hello. The sales person Tara was friendly, knowledgeable, helpful and assisted us in choosing the right sofa and makes great coffee.

28 mars 2026
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Réponse de Sofology - Rotherham

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We also agree, Tara makes a great cuppa!

Noté 3 sur 5 étoiles

Went into store first time looking was…

Went into store first time looking was meet by a lovely women who was very helpful went back in next day no staff was around my mum shouted 3 times was just answered by a yes no 1 came was all sat talking on the upper level 2 other customers in store with same problem ended up coming out and ordering my sofa online however only had 1 email to conifm my order would be started and nothing since

26 mars 2026
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Réponse de Sofology - Rotherham

Hi there, thank you for sharing your experience. We’re really sorry to hear about the lack of support you and your mum experienced during your visit, this is not the standard we aim for. We also understand how frustrating it must be to have limited communication after placing your online order. Please contact us directly with your order details so we can provide a proper update and assist you further.

Noté 5 sur 5 étoiles

The sales people haveing time to talk…

The sales people haveing time to talk with both of us.not being rushed to make a disision.

26 mars 2026
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Réponse de Sofology - Rotherham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Such a warm welcome when we visited

Such a warm welcome when we visited. We dealt with Leah who was so friendly, very knowledgeable and patient with us while we sat on every sofa three times! From Conor, Ellie and Yuki the chihuahua.

28 mars 2026
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Réponse de Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Fantastic experience from start to…

Fantastic experience from start to finish! Bought the Allure sofa looks absolutely beautiful and I can't wait for the delivery day. This going to be a game- changer-super comfy and it's going to look ace in our living room.

28 mars 2026
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Réponse de Sofology - Rotherham

What an amazing review, thank you so much for taking the time to write this 😊

Noté 5 sur 5 étoiles

A totally relaxing experience

Was very enjoyable talking to tony he explained how everything worked and was very helpful he couldn't do enough for us, even made us a lovely cup of tea. We're left to have a look around after everything explained

28 mars 2026
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Réponse de Sofology - Rotherham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

We just ordered a hygge sofa from the…

We just ordered a hygge sofa from the sofology branch at parkgate, Rotherham. We got a fantastic service from Tony. He was really knowledgeable and friendly and not at all pushy. He also smelt very nice 😊 would definitely recommend

3 avril 2026
Avis spontané
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Réponse de Sofology - Rotherham

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Very friendly and helpful with good…

Very friendly and helpful with good advice.

26 mars 2026
Logo de Sofology - Rotherham

Réponse de Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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