We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... Voir plus
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Établissement
Changer d'établissementUnit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
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Lisez les avis des autres
There were 2 members of staff who were just lovely at the Oldham store. They were helpful and friendly and really knowledgeable. A big reason why I decided to buy from Sofology was down to these 2... Voir plus
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The manager who helped us decide on the sofas was fanstatic. She was patient and gave lots of ideas and even took my wife to different areas of the store so she could see different coloured walls, rug... Voir plus
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Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... Voir plus
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À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, Royaume-Uni
4,9
Excellent
2 k avis
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Staff let us take our time and…
Staff let us take our time and supported us to make the sofa fit the space giving different options
24 septembre 2025
Réponse de Sofology - Royton Oldham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Elk MIll store Oldham (Paul)
Paul was so helpful in helping us choose the right sofa. He's very friendly and straight to the point no messing around, thank you.
23 septembre 2025
Réponse de Sofology - Royton Oldham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
10 out of 10 for customer service
The staff are welcoming and professional and informative
Paul who dealt with me went out of his way to answer any questions re-the ordering and delivery process
23 septembre 2025
Réponse de Sofology - Royton Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Thanks Paul at Elk mill branch
Easy process, great sofa and most importantly great customer service. Thanks Paul. Lovely chatting to you.
21 septembre 2025
Réponse de Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Diariou was phenomenal
Diariou was phenomenal! Great customer service, attentive and friendly and make our expierence super easy and enjoyable. Would recommend for anyone looking to buy a sofa!
21 septembre 2025
Réponse de Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
My experience was made great by Hannah…
My experience was made great by Hannah Hussein being so natural and not being pushy in any way,she left it for me to make the decision of what to buy,and just helping me when required.Thank you.
17 septembre 2025
Réponse de Sofology - Royton Oldham
Thank you for taking the time to leave this great review :-)
We were greeted shortly after we came…
We were greeted shortly after we came into the store,but then left free to look around and although we weren't "followed round" we were aware that the staff kept an eye out for if and when we needed to speak to them.
Good advice was also offered.
A pleasant afternoon with no hassle
And found just what we wanted
16 septembre 2025
Réponse de Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Diariou relaxed customer experience and no…
A relaxed customer experience and no pressure with Diariou.
Thanks very much.
18 septembre 2025
Réponse de Sofology - Royton Oldham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
staff are lovely ,good quality furniture hannah and phil were courteous and extremely helpful
overall pleasant experience extremely helpful staff hannah and phil.
17 septembre 2025
Réponse de Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The sales personnel were very good and…
The sales personnel were very good and listened to our needs.
16 septembre 2025
Réponse de Sofology - Royton Oldham
Thank you for taking the time to leave us a review :-)
There was no hard sell
There was no hard sell, no being jumped on whilst browsing, just the right amount of interaction from sales that were happy to help with any questions. I would definitely recommend a visit. Diariou was wonderful.
I came away very happy with my purchase.
14 septembre 2025
Réponse de Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Dan and Jordan were really helpful
14 septembre 2025
Réponse de Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
Diariou was excellent she is an asset…
Diariou was excellent she is an asset to your company
13 septembre 2025
Réponse de Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
Helpful salesman
13 septembre 2025
Réponse de Sofology - Royton Oldham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Was greeted by a lovely lady called…
Was greeted by a lovely lady called Diariou who was soo helpful...
With her help I was able to purchase a sofa and was comfortable with the repayments..
8 septembre 2025
Réponse de Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really friendly and helpful staff who relaxed and not at all pushy
We’ve been looking for new sofas for a while and had visited the store a few times and spoken to Phil, who was very knowledgeable, professional and extremely helpful, but really laid back, friendly and not at all pushy (unlike one other local retailer in particular).
We hope the rest of our Sofology experience is as positive and the purchase process.
10 septembre 2025
Réponse de Sofology - Royton Oldham
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
We were left alone to decide ourselves…
We liked the fact that we were left alone to decide ourselves which sofa we liked instead of pushy sales staff following us around and interfering, which we experienced at other sofa centers
25 août 2025
Réponse de Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Stress-free buying
The lady we spoke to, Hannah, was very helpful, friendly and informative. Buying our furniture was enjoyable and stress-free.
10 septembre 2025
Réponse de Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊
Réponse de Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - positive experience 5
Phil and Hannah were really helpful and patient. They made the purchase experience easy and straightforward.
8 septembre 2025
Réponse de Sofology - Royton Oldham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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