Sofology - Rugby Avis 

1 522
TrustScore 5 sur 5

4,9

Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love the relaxed atmosphere in the store. The staff were friendly and helpful but in no way pushy. Loved the tea and biscuits while we were doing the order. The staff also helped in leading us to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shop in a great location very clean very good selection of sofas and staff very friendly. Also a special mention to Jodie who dealt with our purchase she went above and beyond

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(1 522)

18 835 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Helpful Staff

Helpful staff member made the purchase of two new sofas easy.

21 mai 2025
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Réponse de Sofology - Rugby

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

Very friendly and excellent

Very friendly customer service and helped us select the right product we were looking for.

25 mai 2025
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Réponse de Sofology - Rugby

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Noté 5 sur 5 étoiles

Bart was friendly and attentive without…

Bart was friendly and attentive without being over the top.
He was knowledgeable and was not pushy like other sales people we have come across.
The furniture itself was good quality, comfortable and at a good price,

25 mai 2025
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Réponse de Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great Service from Lloyd at Sofology Rugby

I had a fantastic experience at Sofology in Rugby, thanks to Lloyd. He was friendly, knowledgeable, and really took the time to understand what we were looking for. His advice was clear and helpful, without being pushy. We left feeling confident in what we learned and had time to make an informed decision. Highly recommend Lloyd. Great guy!

22 mai 2025
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Réponse de Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lloyd. Have a great day 😊

Noté 5 sur 5 étoiles

The staff at Sofology in Rugby were…

The staff at Sofology in Rugby were always very welcoming and helpful in assisting my mother select her new sofa. We knew they were always there to answer our questions, but did not feel pressured by them, at any time, to make a purchase. A super shopping experience and we are looking forward to our new sofa and chair arriving in due course. Many thanks to Jason, Bart, Lisa and Lloyd for all your patience, help and advice.

19 mai 2025
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Réponse de Sofology - Rugby

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Happy shopping!

I was very well looked after by excellent staff. Very professional, explained everything in detail and would definitely recommend the store to friends and family. In particular I would like to mention the sales manager and Lloyd who were outstanding throughout the whole process.

21 mai 2025
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Réponse de Sofology - Rugby

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

My fabulous new chair

Everyone was helpful and patient with me. I got exactly what I wanted with extras that I wasn't expecting and didn't know you could have! I'm very happy

19 mai 2025
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Réponse de Sofology - Rugby

Thank you for sharing your experience Ms Evans :-)

Noté 5 sur 5 étoiles

Great service, honest opinions

We went back there again and again. The staff was extremely patient with us especially Jason. Finally ordered from their Rugby store. Happy with the purchase.

18 mai 2025
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Réponse de Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Fantasic customer service

Fantasic customer service. Sofa shopping for the first time with two kids, we were made to feel really relaxed, no pushy sales person, kids were entertained with balloons and coloring in. Fantastic friendly staff. Support given to us to find the right sofa

17 mai 2025
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Réponse de Sofology - Rugby

Thank you for this great review Mrs Locke, we are pleased that the little ones had fun :-)

Noté 5 sur 5 étoiles

Bart

Bart was friendly, patient, funny and managed to sort our purchase even though their system was down.

3 mai 2025
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Réponse de Sofology - Rugby

That you for sharing your experience Mr Lipinskis :-)

Noté 5 sur 5 étoiles

Purchased our third sofa from Sofology…

Purchased our third sofa from Sofology today and from the same branch - always top service. Highly recommend.

11 mai 2025
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Réponse de Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great place to buy

The help and advice we received from Sofology—particularly from Jason—was excellent.

I really loved the store, the available options, and especially the support I received from Jason. He spent a great deal of time with us, offering brilliant advice. I would highly recommend Sofology as a fantastic place to buy your furniture.

5 mai 2025
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Réponse de Sofology - Rugby

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experience at Sofology Rugby and that Jason provided excellent assistance. Your recommendation means a lot to us, and we’re glad to have earned your trust as a great place for furniture.

We look forward to welcoming you back for your future furniture needs!

Noté 5 sur 5 étoiles

Lloyd was brilliant 👏

Lloyd was brilliant 👏. We loved the range of sofas and he was able to direct us to something that fit our exact criteria.

6 mai 2025
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Réponse de Sofology - Rugby

Thank you for your wonderful feedback!

Noté 5 sur 5 étoiles

Bart was friendly and explained…

Bart was friendly and explained everything. Good service and great product

6 mai 2025
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Réponse de Sofology - Rugby

Thank you for sharing your experience! We're glad Bart assisted you well and that you were satisfied with our service and product. Your feedback is valuable, and we're happy to have met your expectations. If you have any questions or need help in the future, feel free to reach out. We look forward to seeing you at Sofology Rugby soon!

Noté 5 sur 5 étoiles

Great staff

Staff were really helpful and the lady who got our order sorted was brilliant.

5 mai 2025
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Réponse de Sofology - Rugby

Hello, thank you so much for your review. We are so happy to hear this!

Noté 5 sur 5 étoiles

Today we were dealt with by Bart in…

Today we were dealt with by Bart in your Rugby store, excellent customer service very polite and knowledgeable, NOT one of these sales people that attaches themselves to you at the hip and fires 8 million questions at you whilst pretending to be like a long lost friend,that sort proper pi$$es me off, he kept enough distance so we could nose around with out any interruptions and ready to assist when required. Well done Bart, keep up the good work young man.Gary and Maria

2 mai 2025
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Réponse de Sofology - Rugby

Hi, thank you so much for your review. We're pleased that you're happy with the service provided by Bart and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

The salesman was not pushy but there…

The salesman was not pushy but there when we needed questions answered. The products were all available and drove our decision.
All in all a surprisingly comfortable decision as we had almost committed to buy a sofa from elsewhere!!
Your salesman Bart, was very approachable and knowledgeable - excellent salesperson.

28 avril 2025
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Réponse de Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Bart. Have a great day 😊

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