I love the relaxed atmosphere in the store. The staff were friendly and helpful but in no way pushy. Loved the tea and biscuits while we were doing the order. The staff also helped in leading us to... Voir plus
L'entreprise a répondu
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB
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I love the relaxed atmosphere in the store. The staff were friendly and helpful but in no way pushy. Loved the tea and biscuits while we were doing the order. The staff also helped in leading us to... Voir plus
L'entreprise a répondu
Shop in a great location very clean very good selection of sofas and staff very friendly. Also a special mention to Jodie who dealt with our purchase she went above and beyond
L'entreprise a répondu
Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... Voir plus
L'entreprise a répondu
Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Royaume-Uni
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Réponse de Sofology - Rugby

Réponse de Sofology - Rugby
Very helpful and informative sales assistant named Bart.

Réponse de Sofology - Rugby
Very friendly customer service and helped us select the right product we were looking for.

Réponse de Sofology - Rugby
Bart was friendly and attentive without being over the top.
He was knowledgeable and was not pushy like other sales people we have come across.
The furniture itself was good quality, comfortable and at a good price,

Réponse de Sofology - Rugby
I had a fantastic experience at Sofology in Rugby, thanks to Lloyd. He was friendly, knowledgeable, and really took the time to understand what we were looking for. His advice was clear and helpful, without being pushy. We left feeling confident in what we learned and had time to make an informed decision. Highly recommend Lloyd. Great guy!

Réponse de Sofology - Rugby
The staff at Sofology in Rugby were always very welcoming and helpful in assisting my mother select her new sofa. We knew they were always there to answer our questions, but did not feel pressured by them, at any time, to make a purchase. A super shopping experience and we are looking forward to our new sofa and chair arriving in due course. Many thanks to Jason, Bart, Lisa and Lloyd for all your patience, help and advice.

Réponse de Sofology - Rugby
I was very well looked after by excellent staff. Very professional, explained everything in detail and would definitely recommend the store to friends and family. In particular I would like to mention the sales manager and Lloyd who were outstanding throughout the whole process.

Réponse de Sofology - Rugby
Everyone was helpful and patient with me. I got exactly what I wanted with extras that I wasn't expecting and didn't know you could have! I'm very happy

Réponse de Sofology - Rugby
We went back there again and again. The staff was extremely patient with us especially Jason. Finally ordered from their Rugby store. Happy with the purchase.

Réponse de Sofology - Rugby
Fantasic customer service. Sofa shopping for the first time with two kids, we were made to feel really relaxed, no pushy sales person, kids were entertained with balloons and coloring in. Fantastic friendly staff. Support given to us to find the right sofa

Réponse de Sofology - Rugby
Bart was friendly, patient, funny and managed to sort our purchase even though their system was down.

Réponse de Sofology - Rugby
Purchased our third sofa from Sofology today and from the same branch - always top service. Highly recommend.

Réponse de Sofology - Rugby
Great service from Bradley and the Store Manager. A knowledgeable and friendly team 👍

Réponse de Sofology - Rugby
The help and advice we received from Sofology—particularly from Jason—was excellent.
I really loved the store, the available options, and especially the support I received from Jason. He spent a great deal of time with us, offering brilliant advice. I would highly recommend Sofology as a fantastic place to buy your furniture.

Réponse de Sofology - Rugby
Lloyd was brilliant 👏. We loved the range of sofas and he was able to direct us to something that fit our exact criteria.

Réponse de Sofology - Rugby
Bart was friendly and explained everything. Good service and great product

Réponse de Sofology - Rugby

Réponse de Sofology - Rugby
Today we were dealt with by Bart in your Rugby store, excellent customer service very polite and knowledgeable, NOT one of these sales people that attaches themselves to you at the hip and fires 8 million questions at you whilst pretending to be like a long lost friend,that sort proper pi$$es me off, he kept enough distance so we could nose around with out any interruptions and ready to assist when required. Well done Bart, keep up the good work young man.Gary and Maria

Réponse de Sofology - Rugby
The salesman was not pushy but there when we needed questions answered. The products were all available and drove our decision.
All in all a surprisingly comfortable decision as we had almost committed to buy a sofa from elsewhere!!
Your salesman Bart, was very approachable and knowledgeable - excellent salesperson.

Réponse de Sofology - Rugby
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