Very knowledgeable, gave us time to walk around the store and offered us help and if we needed information on anything. We spoke that we needed to check measurements on a chair. And that we would be b... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... Voir plus
L'entreprise a répondu
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... Voir plus
L'entreprise a répondu
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Royaume-Uni
4,8
Excellent
2 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Réponse de Sofology - Slough
Thank you so much for your 5-star review!
Garry who helped us at the Slough…
Garry who helped us at the Slough branch was very helpful.
28 février 2026
Avis spontané
Réponse de Sofology - Slough
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Réponse de Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Slough
Thank you for this great review Mr Bhathal
Amazing experience
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different alternatives to what we were after. As a result of his service we purchased a new sofa and are very happy with the process being made so easy by Garry. Would definitely recommend Sofology to anyone looking to purchase a new sofa.
23 février 2026
Réponse de Sofology - Slough
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Garry. Thank you for taking the time to leave a review 😊
Réponse de Sofology - Slough
Hi there, thank you for your review. Another great review for Mohan, we will make sure to pass this on! Have a nice day.
Simil at Slough was great help
Simil at Slough was great help! Thank you, easy buying process, really helpful staff.
21 février 2026
Réponse de Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Staff are very friendly and helpful
Staff are very friendly and helpful, Mr Hitesh Mohan took us round, when we told him what we was looking for it was sorted in no time at all, went back in the store a few days later to see Mr Mohan, he had everything ready for us, what a nice friendly man, a credit to the company.
Thank You
20 février 2026
Réponse de Sofology - Slough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Outstanding customer service from Gary
Gary was fantastic, extremely patient and provided excellent customer service throughout. He was very knowledgeable , understood exactly what I was looking for, and made me feel completely comfortable making such a big purchase. Excellent customer service, Thank you!
18 février 2026
Avis spontané
Réponse de Sofology - Slough
Thank you for awarding us 5 stars Sulekha
Mohan did super job..thank you!
17 février 2026
Réponse de Sofology - Slough
Thank you for choosing sofology
Réponse de Sofology - Slough
Thank you for awarding us 5 stars Sandra
Very helpful staff in store with excellent product knowledge and advice
Sunil was very helpful, and had excellent product knowledge and experience. He was very polite and friendly, and extremely patient whilst I considered a multitude of options, as I had little idea what I wanted and what would be practical / fit inside my home.
I am very pleased with the customer service and advice I received, and would definitely recommend this store, and Sunil.
6 février 2026
Réponse de Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sunil. Have a great day 😊
ightly firmer
ightly firmer
We were misled by Sofology and sold a broken chair. We acted in good faith, trusting a large company like Sofology. As a result, we have lost both the chair and the lifetime warranty that was promised.
22 novembre 2025
Réponse de Sofology - Slough
Hi Mr Kakel, It appears that some of your review is missing. Please send a copy to social.media.complaints@sofology.co.uk along with your order details.
Garry was exceptionally helpful in…
Garry was exceptionally helpful in picking the right sofa.
7 février 2026
Réponse de Sofology - Slough
Thank you so much for taking the time to share your feedback with us.
Excellent customer service
Excellent customer service. Sunil wasnt pushy at all. Excellent
Calm and very informative.
Very happy with the purchase
Will comment further once we receive sometime in March.
6 février 2026
Réponse de Sofology - Slough
Thank you so much for taking the time to share your experience and for leaving such a positive review about the excellent customer service you received during your visit to Sofology. We’re thrilled to hear that our team provided you with the level of service you deserve, and your feedback truly means a lot to us. Knowing that you had a great experience encourages us to keep delivering the best possible service to all our customers. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. Your support is greatly appreciated! 😊
Expense delivery charges
The staff are very helpful, friendly, and process is simple and clear.
I just wonder how they justify the delivery charges which ARE over the top. You can get an AnyVan to delivery for a quarter of the price!!!
1 février 2026
Réponse de Sofology - Slough
Thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
We found what we really wanted and it is a perfect fit our home. and…
We found what we really wanted and liked. We were able to go around the store and then finally decided what caught our eye on the first instance. We checked out everything and we were totally satisfied with the product and service and now we wait for the date when we can finally get it delivered. The person who served us was not pushing us in any way. He was very understanding of our needs and was explained that due to my health issues I have made the right choice. Thank you Sofology
5 février 2026
Réponse de Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Garry was really helpful
Garry was really helpful. He made sure we're understood everything, took his time and didn't rush us even when we changed our minds, he accomodated.
1 février 2026
Réponse de Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Garry. Have a great day 😊
The staff at sofalogy slough we very…
The staff at sofalogy slough we very helpful and really informative.
I like it when the staff greet you and then leave you alone instead of following you to every item .
Mr Mohan was out staff member that helped us on choosing the right sofa .
3 février 2026
Réponse de Sofology - Slough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.