Sofology - Speke Liverpool Avis 

1 989
TrustScore 5 sur 5

4,9

New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Salesman was very helpful snd knew his job he was very relaxed wasnt pushy an all good experience

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(1 989)

17 044 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing Experience

Employee was lovely, really knowledgeable and helpful.

Nice and easy process, looking forward to our new sofa!

30 novembre 2025
Logo de Sofology - Speke Liverpool

Réponse de Sofology - Speke Liverpool

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Noté 5 sur 5 étoiles

Very helpful

Very helpful

20 novembre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great service from Stephen

Great service from Stephen , very helpful and ordering very straight forward

23 novembre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Stephen was brilliant from the second…

Stephen was brilliant from the second we walked in the store. He showed us round and we helped us pick out the perfect sofa for us. He took his time and we had a really positive visit

16 novembre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Stephen. Have a great day 😊

Noté 5 sur 5 étoiles

Great customer service

I visited the Speke retail store where I was helped by Amey, she was friendly polite and professional, lm looking forward to receiving my new sofa and chair soon.

15 novembre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Noté 5 sur 5 étoiles

Stephen was knowledgeable regarding the…

Stephen was knowledgeable regarding the products in store. He was really friendly and professional making our experience really easy and stress free. He explained the process really well and provided us with key information regarding our order.

15 novembre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

The service is superb 👌 👏 Thanks again…

The service is superb 👌 👏 Thanks again so greatful 🍻 🙏

12 novembre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Steven was brilliant

Steven was brilliant! Hard shopping with two young children he sorted our whole order to process at home, however when the website failed I had to ring up and he put the whole transaction through over the phone

So helpful and now we’ve got our sofa in time for Christmas can’t thank him enough!

10 novembre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Noté 5 sur 5 étoiles

Helpful assistance and courtesy …

Helpful assistance and courtesy from the team

8 novembre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Very helpful

Very helpful, not pressurised at all and friendly staff

2 novembre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Really helpful staff but not pushy

Really helpful staff but not pushy. Lovely looking sofas

4 novembre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Highly recommended.

Excellent range to choose from. Friendly, helpful and knowledgeable staff. Excellent service from start to finish, would highly recommend.

1 novembre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Really good experience

Really good experience, Pete in Speke Sofology Liverpool was amazing and put a lot of effort and support to aid me in finding the right sofa for me. Thanks Pete!

30 octobre 2025
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Réponse de Sofology - Speke Liverpool

Thank you for sharing your experience! We're glad Pete provided excellent support in helping you find the perfect sofa. Your feedback is valuable, and we're pleased you had a great experience at Sofology Speke Liverpool. If you have any questions or need assistance, feel free to reach out. Enjoy your new sofa!

Noté 5 sur 5 étoiles

Amazing service from Lauren nothing was…

Amazing service from Lauren nothing was too much trouble, ordered a lovely sofa and so happy with the excellent service thank you!

29 octobre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Came into store to purchase a sofa set

Came into store to purchase a sofa set, amazing customer service and advice from Anita, who couldn’t be more helpful. Stephen also offered advice on the phone. Nothing is too much trouble for them. Highly recommend.

27 octobre 2025
Avis spontané
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Réponse de Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

First of all sean who helped us was…

First of all sean who helped us was brilliant, he went through everything we needed to know.
There was no pressure selling which was great because i hate that, he helped us make our choice which we are very happy with.

25 octobre 2025
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Réponse de Sofology - Speke Liverpool

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

No pressure just good advice

Lovely helpful sales person, Stephen. Made the experience seamless and quick with no pressure.

25 octobre 2025
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Réponse de Sofology - Speke Liverpool

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Deal done within 10 minutes of entering Store

The sales assistant was extremely helpful, polite and friendly and managed our purchase perfect,
We had purchased a 4 and 3 seater from ScS previously and enjured a terrible experience as we paid an extra £270 r aftercare and was told we had qualified for a service to have a minor stain removed after inspection was carried out then had an email 2 weeks later to say we did not fit the criteria so have this time as well as other family members decided to stick with Sofology

27 octobre 2025
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Réponse de Sofology - Speke Liverpool

Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Went into store spoke to salesman…

Went into store spoke to salesman Stephen Woo who helped us find what we we’re looking for great customer service from beginning to end

25 octobre 2025
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Réponse de Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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