I was introduced to your Solenco CF8500 in 2021 after 3 weeks in hospital with COVID. It is a sturdy product. I'm waiting for the filters to arrive August to replace mine. I live in Newcastle KZN... Voir plus
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Lisez les avis des autres
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers... Voir plus
The people at the company responded quickly to my questions, gave me good advice and was helpful in choosing the right product. The product already arrived and seems of high quality. Currently I have... Voir plus
Ordered the incorrect filters and the sales agent picked it up and confirmed telephonically if the order is indeed correct. Solenco were very helpfull to resolve the issue. Also bought the automat... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Coordonnées de contact
Afrique du Sud
- solencostore.com
4,8
Excellent
632 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
Speedy delivery of order
I ordered replacement filters for my 25l dehumidifier from the Greenbushes plant on 28 Jan and they arrived in Cape Town on 29 Jan! Can't ask for better service than that.
28 janvier 2026
I was kept informed and delivery within…
I was kept informed and delivery within 3 days
15 janvier 2026
Highly Recommended
Responsive, knowledgeable, helpful - a great customer service experience. Reasonable price and fast, free delivery. 5* highly recommended!!
19 janvier 2026
Good communication but just too many…
Good communication but just too many emails one to confirm the order one for delivery out notice and one for receipt is sufficient. think I received about 9 emails. The 10% discount offered made me cancell my order with yuppy chef but if i didn't see that email you would have lost a sale. maybe best to offer lower pricing from the start or signup discount.
15 janvier 2026
Réponse de Solenco
Hi there, thanks so much for the feedback, we really appreciate it.
You’re totally right, that’s a lot of emails. Some of them are automatic updates so customers know exactly what’s happening with their order, but we agree it shouldn’t feel overwhelming and we’re actively working on simplifying this.
Thanks as well for the note on pricing and discounts, that’s really helpful insight, and we’ll definitely take it on board as we refine how we run our offers.
We’re glad you chose us in the end, and thanks again for helping us improve
Excellent service and quality products
Excellent service and quality products. Solenco offers a seamless website experience, quick delivery, and great customer support. Highly recommend.
6 janvier 2026
Fast efficient service
Fast efficient service. Product arrived in good condition as described
5 janvier 2026
Réponse de Solenco
Hi Daniel,
We’re sorry for the inconvenience caused by receiving a remote with a flat battery. While batteries can occasionally discharge during storage or transit, we understand how frustrating this is and apologise for the experience.
Thank you for taking the time to share your feedback.
Kind regards,
The Solenco South Africa Team
Professional Service
I was impressed by the quick processing of my purchase. I received the products about 24 hours after ordering! Thank you! The fans purchased are really quiet but powerful.
13 janvier 2026
good product and good service.
good product and good service.
The price may become too high in future and may force me to look at a more affordable alternative, as I am a pensioner
13 janvier 2026
Quick and efficient service
Quick and efficient service, easy on-line system, fast delivery.
Very happy with the product.
12 janvier 2026
The product is really effective and was…
The product is really effective and was delvered the very next day! Exceptional customer service.
2 décembre 2025
Have not received my order placed and…
Have not received my order placed and paid for over a week ago!
12 janvier 2026
Fantasic product
Fantasic product, works like a charm.
Dropped the rooms humidity from 70% down to 53% in a few hours.
Wish I had bought this earlier.
9 janvier 2026
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