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Lisez les avis des autres

Noté 5 sur 5 étoiles

As a freelancer, SolidGigs works great in my workflow. Find a gig, apply, move on. Would recommend to any freelancer (or even someone looking for something more full-time) who wants less searching and... Voir plus

Noté 5 sur 5 étoiles

The product is great, you can find either freelancing jobs or full time jobs. The customer support is also very kind and they respond very quick to any question.

Noté 3 sur 5 étoiles

It was good that I was constantly getting timely gig updates. The daily updates weren't being given in excess. According to the criteria I selected, the gig appeared in my mailbox. I like the fact tha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It is very easy to forget when a free trial expires. It is infinitely more difficult to find a company that understands that you forgot to cancel it. That was not the only thing that impressed me abou... Voir plus

À propos de l'entreprise

  1. Service d'orientation professionnelle

Écrit par l'entreprise

We help freelancers get better leads—on autopilot.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Best app for freelancers ...

Best app for freelancers .... using since few days and yhh it's working pretty fine for me. Got enough leads since I took the subscription. Helped me to save my time and earn more.
Best app to maximize your income.

2 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Solidgigs makes it easy to find freelancing jobs

Solidgigs makes it easy to find freelance jobs without consuming too much time finding freelance jobs. It is easy to set up rules and find relevant jobs. SolidGigs is a worthwhile investment for serious freelancers looking to streamline their job search and boost their freelance careers.

1 juillet 2024
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Noté 5 sur 5 étoiles

SolidGigs stands out as a valuable tool…

SolidGigs stands out as a valuable tool for freelancers looking to streamline their job search process. Its curated lists and user-friendly interface make it a worthwhile investment for those in mainstream freelancing fields. However, the cost and potential field limitations are factors to consider. Overall, if you are a freelancer who values time and efficiency and operates in a common field, SolidGigs can be a powerful addition to your freelancing toolkit.

24 juin 2024
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Noté 5 sur 5 étoiles

Solidgigs as a helpful tool for freelancers!

As for someone like me who values the benefits of an application where I can received a gig based on my customized filters, it is such a great help for me! One thing that I found fascinating is the "ease of use", right from start, the registration is easy, and after the register you will be needing to select your preferred filters, that will match your exact skills or keywords if you are looking for a certain technology (eg: C#, PHP)

And unlike any other freelancing web applications that I have used, this is one of the most straightforward one, where I do not need to go back again and again to know how it really works.

3 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great support and service

I encountered an issue initially with an unauthorized payment, but I was pleasantly surprised by the swift response from the support team. They addressed the problem promptly and effectively.

I must say, the support I received was exceptional, contrary to some negative feedback I've seen. My experience with Solidgigs has been fantastic, both in terms of the service itself and the support provided.

Overall, I'm highly satisfied with my experience with Solidgigs!

2 mai 2024
Avis spontané
Noté 3 sur 5 étoiles

Solidgigs won't cancel account

UPDATED: Someone did eventually reach out to cancel my account, so that was settled. However, it does speak to the user experience that it took a lot of maneuvering to get the account canceled. I'm told that's being fixed. I did start getting plenty of leads in the time between my email and the account closure, but no matter how I tried, I couldn't find any that worked for me. It might work for some.

Solidgigs won't cancel account. I followed all of the instructions, and when you get to the cancelation page, it won't confirm. It just takes you back to the home page. I've disputed the charges with my bank and put in all the correct tickets, but this site has never, not once, sent me any leads, and just keeps taking my money.

9 février 2024
Avis spontané
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Réponse : Solidgigs

We are definitely working to fix this. Thank you for your patience and for the updated details in your review. Have a great day!

Noté 1 sur 5 étoiles

no customer service and website not working

Once you sign up for the free trial, it's not possible to cancel it as the page is not working, and the customer service isn't replying. Also, I haven't received any leads in the first days

19 janvier 2024
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Réponse : Solidgigs

Hello, Elisa. I'm sorry to hear you've had a poor experience. You can reach us at team [at] solidgigs.com and we'll be happy to resolve any issues you're facing. We're working hard to improve our customer support isssues.

Noté 1 sur 5 étoiles

Zero stars. Bad Service. No Response.

If I could give them a zero, I would. Each "gig" came in its own email, which meant multiple emails clogging our business's inbox every day. The "gigs" were often employment and job posting so many were not even useful.

We cancelled our 7-day free trial (which we received no reminder about so mark your calendars) about 12 hours too late and were charged for a month of service.

We reached out to ask them for a refund because we legitimately could get 0 value out of their service. We received a automatic email that we would be contacted within 2 business days but never heard anything from them, even after follow up.

We disputed their charge with our credit card....which they finally (surprise) responded to ...to fight us on. WOW, awful service...if you can even qualify it as a service

26 mai 2023
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Réponse : Solidgigs

Thank you for this honest review. In the months since you've use SolidGigs, we're happy to tell you we've made MANY improvements:

1. Users can now select how often they would like email alerts (immediately, every 30 mins, hourly, daily, etc.) No more clogged inboxes!

2. We have fixed our filtering and gig-hunting teams so we don't send employment opportunities anymore. Only contract work. Occasionally (very occassionally) part-time work.

3. We've bulked up our customer service processes for much faster response times.

We accept that we had lots to improve. And we're working to improve it. Thanks!

Noté 1 sur 5 étoiles

Very bad service, but good leads

I am one unlucky user that got the account blocked right after the free 7 days trial and after I paid the first month. After 7 days they are incapable of restoring the account, and I can't access my account to cancel the service, download a payment receipt or invoice, not to mention that there are no more leads coming in. Highly incompetent company, I regret ever trying their services and I absolutely do not recommend it.
Later edit - I got back the access to the account, but I still can't see the last payment receipt.
What is good about the website: when it works, you get good leads, daily.

3 juillet 2023
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Réponse : Solidgigs

Thank you for this honest review. Admittedly, our customer service has really suffered in the past. We have taken measures to improve our customer support processes and dramatically improve response times and successfully resolved tickets.

We're glad the product itself worked well for you. Thanks for helping us be better!

Noté 1 sur 5 étoiles

No leads at all!

I paid R600 for nothing. I have no leads. You people haven't been sending me transcription jobs. Instead you send me jobs that I have no experience or interest in. I just want my money back that's all!

26 février 2023
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Réponse : Solidgigs

Hello, Shanice. We're happy to help. Please send an email to team [at] solidgigs.com and I'm sure we can get it all sorted out.

Noté 5 sur 5 étoiles

Problem was fixed

They charged me 35 USD for the 1 month membership, but when I access SolidGigs, it says membership expired. They charged me 35 USD and after the 1 week free trial, I can't access it? Either give me my membership or give me my money back. Their support doesn't do anything to help either. I have contacted support twice within the past week and have received no reply.

Edit: I finally received a reply. I will change my review depending on what happens.

Edit 2: The problem was fixed.

22 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

COMPLETELY irrelevant offers

I'm a senior fashion designer, the first 10 offers I got from them were for curriculum writer, webdeveloper, wordpress developer, junior graphic designer etc etc.
Completely irrelevant

8 janvier 2023
Avis spontané
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Réponse : Solidgigs

Thanks for this honest review! Our matching has improved 10-fold since January of 2023. We'd invite you to try it again. Cheers!

Noté 3 sur 5 étoiles

High-quality leads updated promptly

It was good that I was constantly getting timely gig updates. The daily updates weren't being given in excess. According to the criteria I selected, the gig appeared in my mailbox. I like the fact that you could also get gigs outside of the United States, Whenever you feel the need, you may also update your gig preferences. The gig's scope didn't particularly impress me. It seems constrained to particular gigs. The only solace is that they promised to add Keywords to the search list to broaden the scope of the leads.

4 octobre 2022
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Réponse : Solidgigs

Hey, Samuel. Thank you for your honest review. Yes, we are working on an all-new version launching soon. We'll begin employing AI to scale up the number of total searches and you'll be able to narrow down those searches with as many keywords as you want. So it's the benefit of massive scale, with the value of niche leads. Can't wait to show it to you!

Noté 5 sur 5 étoiles

Very helpful and polite

Very helpful and polite. Loved that my situation was resolved quick.

2 novembre 2022
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Réponse : Solidgigs

Happy you had such a great experience!

Noté 5 sur 5 étoiles

''Solid gigs'' is really what they are about!

''Solid gigs'', first of all, I just love the brand name and they really reflect it all throughout their customer service to ... 🥁 sending me solid gigs. Preston has been very helpful in helping me find what I was looking for and I am very grateful. It's totally a rock star team, dedicated to getting you freelance leads on autopilot. Whether you're looking for short or long-term projects or even looking for a full-time position worldwide or within the US, they work for YOU to make sure you are a satisfied client. Thank you again Preston :)

1 octobre 2022
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Réponse : Solidgigs

Wow! What an amazing endorsement. Thank you so much for the kind words! Glad you're getting so much out of your SolidGigs subscription. Cheers.

Noté 5 sur 5 étoiles

Didn't work for me, but still useful

I'll start this off by saying, no, it didn't work out for me. Solidgigs is designed for more mainstream-type freelancers, not one-off jobs or niche fields. It doesn't 100% match all the time, but between the flood of jobs sent your way, I can easily see how useful this site would be for freelancers in larger fields. Their customer service was great as well.

30 septembre 2022
Avis spontané
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Réponse : Solidgigs

Thanks for the feedback, Jade! We really appreciate it. We're definitely trying to get better at delivering much more niche gigs to some of our users now that we've figured out how to do it well for more mainstream freelancers. We wish you the best of luck moving forward!

Noté 1 sur 5 étoiles

STEPS TO AVOID GETTING SCAMMED

MY EXPERIENCE
To start off, I read about solid gigs through a blog listing non marketplace ways to freelance. Everything about it sounded great, especially the gigs being “tailored” to the freelancer. I was hoping for 90% success/accuracy rate for the specific gigs selected for me from my “assigned” assistant. Unlike marketplace platforms that have detailed portfolio/profile set ups, solid gigs has a 3minute long survey styled questionnaire. There is no way a couple of closed ended questions can truly help tailor the gigs to the freelancer, but wait! There IS a comment box where you can specify what you are looking for, etc. and they do promise above the box that they read it.
As many have said in their reviews, and as I began above, there is no true way with their set up to find quality gigs for the freelancer. My not so pleasant experience was that all of the gigs were long term jobs through major firms, companies, etc. looking for 3+ years experience in a field I wasn’t qualified. Good new though, you can decline the gig and tell your assistant why in a comment box that they promise they read. Sure enough I kept getting those gigs. The other gigs were vague posts about needing a freelancer (no specific qualifications or subject matter listed) from average Joes on Twitter. I didn’t sign up for a link to a platform I do not have in addition to a possible job with no clue as to if I’m a fit or not. The whole premise is that Solidgigs does the research for us. Any of us can comb through social media platforms and find those same vague posts and inquire about them for free.
Those were the only two types of gigs I got during my free trial making me skeptical, so I came here and immediately got concerned based off of the reviews from people who were blatantly ripped off and what truly does appear to be SCAMMED. This is what I did to avoid what many poor souls had to endure from this company.

STEPS TO AVOID GETTING SCAMMED
- 3 days before my free trial was over I turned my card they had on file off, and told my bank to keep a lookout for any fraudulent activity with money being pulled out from this company. I told them that it was a free trial I had canceled so in no way anything would fall on me. Like paying money I don’t have.
- I followed the reply comment steps they sent to many of you about canceling the subscription under the account info. Except it looked like a red button saying cancel account and when I went to click on it it wasn’t a button at all, but rather a text box. I have a screenshot of this as I told them. How do they expect us to do, what they keep telling all of us to do, when there truly ISN’T a way to cancel anything on our own. Definitely felt scammy since some of the other complaints (please read them all) were similarly about not being able to cancel on their own and Solidgigs not getting back to them in timely manner and then being charged not a monthly rate but a yearly rate at that. THEN maybe being returned part of the money with a 25% processing fee taken off the money that should have never been taken to begin with.
- Finally I kept screenshots of everything I sent (with date and time for proof so they couldn’t deny anything) then I clicked their link they sent many of you, in reply to your concerns, and explained that I do not wish to be scammed and even if they are or aren’t scamming people my card is off and my bank is aware. I also mentioned all of the screenshots of my attempts at cancelling on my own.
-The very next day they sent a very short email saying it was canceled! Yay, however, even though I wasn’t receiving new gigs my account was still active. It wasn’t until a day after my free trial was truly over that my account was truly inactive. (I know this because it wouldn’t let me log in without entering new card info).

CONCLUSION
Please look at the red flags, and still be cautious with this company since they do have your card info. Red flag #1 not being able to cancel subscription on your own. #2 not upholding their motto of quality tailored jobs for freelancers that are worth the $. #3 many complaints about being charged too soon. #4 Being charged an annual fee (mentioned nowhere) and not a monthly fee. #5 Many complaints about not hearing a single word back. Communication and customer service doesn’t exist #6 many complaints about having 25% of their wrongfully taken money withheld from their return! It wasn’t a purchase they confirmed, so there should never be a processing fee on a full return of stolen money. In the end, see the flags, do what I did and immediately find reliable reviews and act on it. Not a wholesome, customer oriented business.

15 septembre 2022
Avis spontané
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Réponse : Solidgigs

Hi, AnnaLeah. Thanks for sharing your experience!

We're sorry we weren't able to find the right kinds of gigs you were looking for.

However, I'm not sure your "red flags" are accurate.

Red flag #1: All users can cancel from their account page. It's a simple process and users do it all the time.

Red flag #2: I'm sorry we didn't deliver the kinds of gigs you were looking for. We're not a fit for all freelancers and happy to refund anyone who didn't have the experience they expected.

Red flag #3: The reason for these complaints is people think they're signing up for a 30-day trial when it's only 7 days. We're considering extending this to avoid confusion but we NEVER EVER charge someone earlier than stated.

Red flag #4: Actually, our annual fee is listed on our home page under "pricing" AND on the registration page. You can't sign up without selecting either the monthly plan or the annual plan.

Red flag #5: We actually have a team of customer service reps. If you've contacted them and haven't heard back, will you email me directly? preston [at] solidgigs [dot] com.

Red flag #6: Again, we NEVER EVER charge customers before their free trial is up. We've checked all the records of all customers who have claimed this and the simple facts are the dates line up as promised. They were only charged after a 7-day trial.

Thanks for sharing your experience HOWEVER, giving us a 1-star rating and 6 red flags based on OTHER PEOPLE's experience is disingenuous for this platform.

We'd invite you to reconsider.


Thanks!
Preston

Noté 5 sur 5 étoiles

I love SolidGigs

I love SolidGigs. It's a very affordable way to remove my daily lead-hunting routine. I have stopped my outreach efforts and my business is still growing. Thank you, guys!

5 septembre 2022
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Réponse : Solidgigs

We're so glad you're enjoying your subscription! We're not perfect, but we're doing our best to serve the freelance community and we love hearing it's working for you! Stay well.

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