All my questions about QuickBooks software were answered thoughtfully and politely. No high pressure tactics were used at all. The product I wanted was what I received. My only issue developed because... Voir plus
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The site offered a very good price for software needed for our business. It seemed to be too good to be true. However all my questions were answered by their live chat and the Software license key w... Voir plus
L'entreprise a répondu
Definitely, here's some positive feedback for Solmeks: "I must say, Solmeks was amazing, William in particular. He truly outdid himself to help me. He worked hard for 6 hours on a phone call to sa... Voir plus
L'entreprise a répondu
You got one star because they don’t allow zero. You took my money and didn’t deliver a valid license key that Intuit would recognize. When I reached out for help, I got no response. Oddly, I got co... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Boutique de logiciels
- Entreprise de logiciels de comptabilité
- Magasin de vêtements de sport (activewear)
Écrit par l'entreprise
As a company, SOLMEKS, We are dedicated to providing products and exceptional service. Our goal is to make your shopping experience seamless and enjoyable. We prioritize your satisfaction and are here to assist you.
Coordonnées de contact
12-16 Yarm Road, TS18 3NA, Stockton-on-Tees, Royaume-Uni
- +447360251869
- support@solmeks.com
- solmeks.com
4,1
Bien
69 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Initial problem solved quickly
There was an initial problem. Response was quick and problem solved. Very satisfied. Thank you.
13 janvier 2025
No product delivered
14 janvier 2025
Réponse : Solmeks LTD
Thank you for your feedback! We're thrilled to hear that everything worked as promised. Your satisfaction means a lot to us!
The process was quick and easy.
The process was quick and easy.
William was extremely helpful. He made me feel confident that the company will be supportive going forward.
11 janvier 2025
Réponse : Solmeks LTD
Thank you for your feedback! We're thrilled to hear that everything worked as promised. Your satisfaction means a lot to us!
Quick & Easy
Have not used the product yet, but download was quick & easy. Chat was very responsive.
9 janvier 2025
Réponse : Solmeks LTD
Thank you for your feedback! We're thrilled to hear that everything worked as promised. Your satisfaction means a lot to us!
Réponse : Solmeks LTD
Thank you for your feedback! We're thrilled to hear that everything worked as promised. Your satisfaction means a lot to us!
New review, new title.
I tried to buy QuickBooks 2024 desktop on line but apparently my purchase won't be recognized unless I set up an account. However, the purchase was promptly charged to my credit card. There are no instructions online about setting up an account.
When I tried I got the message my email address was invalid, although your site sent me an email verifying the purchase. So, either complete purchase or refund my credit card payment so i can try another vendor.
Correction - When I finally got the email with download/installation instructions everything worked OK and I'm now happily using my new QuickBooks. So 5 stars for now.
1 janvier 2025
Réponse : Solmeks LTD
Thank you for sharing your experience! We’re glad to hear everything worked out in the end and that you're happily using your new QuickBooks. If you ever need assistance in the future, feel free to reach out. Your 5-star review means a lot to us—thank you!
Instructions were easy to follow
26 décembre 2024
Réponse : Solmeks LTD
Thank you for your feedback! We're thrilled to hear that everything worked as promised. Your satisfaction means a lot to us!
Product is not working.
21 décembre 2024
Réponse : Solmeks LTD
Thank you for sharing your experience! We’re glad to hear everything worked out in the end and that you're happily using your new QuickBooks. If you ever need assistance in the future, feel free to reach out. Your 5-star review means a lot to us—thank you!
Réponse : Solmeks LTD
Thank you for your feedback! We're thrilled to hear that everything worked as promised. Your satisfaction means a lot to us!
Réponse : Solmeks LTD
Thank you for your feedback! We're thrilled to hear that everything worked as promised. Your satisfaction means a lot to us!
William in the Chat helped me so much
I had a little trouble getting Quickbooks Pro Plus 2024 setup but William helped me through the chat. He stayed with me each step of the way and my data transferred to the new version perfectly and I'm ready to go. And all of this with a great discount.
11 décembre 2024
Avis spontané
Réponse : Solmeks LTD
Thank you for sharing your experience! We're sorry to hear you had a little trouble with the setup initially, but we're thrilled that William was able to assist you every step of the way. Ensuring your data is transferred perfectly and that you're ready to go is our top priority! We're also glad you could take advantage of the great discount. If you need any further assistance, don't hesitate to reach out. Happy QuickBooking! 😊
Happy Customer
Great communications with my Adam he was quick to fix a issue that came up. I was up and running with all my original files from my 2016 version of Quickbooks. In short I'm a happy customer.
5 décembre 2024
Réponse : Solmeks LTD
Thank you so much for your kind words! We're thrilled to hear that Adam was able to assist you quickly and effectively, getting your QuickBooks back on track with all your original files. Your satisfaction means the world to us, and we're here to help anytime you need. Thanks again for being a valued customer!
Great price and fast response time made…
Great price and fast response time made ordering easy
3 décembre 2024
Réponse : Solmeks LTD
Thank you for your feedback! We're glad to hear you appreciated our pricing and quick response time. Making your ordering process easy is always our goal.
We look forward to serving you again!
Questions were answered and delivery was prompt
Questions were answered and delivery was at once.
25 novembre 2024
Réponse : Solmeks LTD
Thank you for your review! We're delighted to hear that your questions were answered promptly and your delivery was immediate. Customer satisfaction is our top priority, and we’re glad we could meet your expectations. We hope to assist you again soon!
Promises made, promises kept.
All my questions about QuickBooks software were answered thoughtfully and politely. No high pressure tactics were used at all. The product I wanted was what I received. My only issue developed because of my own high frequency hearing loss that made communication difficult. The chat system was very helpful in that regard. The promises that were made have been kept.
8 novembre 2024
Avis spontané
Réponse : Solmeks LTD
Thank you for sharing your experience! We're glad to hear that all your QuickBooks questions were answered thoughtfully and that you felt no pressure during the process. It's great to know that the chat system helped bridge any communication gaps due to your hearing loss, and we're pleased that the product met your expectations. Keeping promises and ensuring customer satisfaction is our top priority!
Fantastic service and dedication to the…
Fantastic service and dedication to the client!
1 novembre 2024
Réponse : Solmeks LTD
Thank you so much
Réponse : Solmeks LTD
Thank you for your feedback. It’s disappointing to see negative remarks that don’t reflect the genuine experience we strive to deliver, especially when they stem from paid reviews. Our company is committed to resolving any issues fairly and transparently, and we encourage authentic customer feedback. If there is a genuine issue, our support team is here to assist and ensure that every customer has a smooth experience with their product registration and usage. Please reach out if there’s anything specific we can help with!
I would like to share something they do…
I would like to share something they do it for me. I was in bad time solmeks by my side they working perfect and really they have nice customer support
16 juillet 2024
Avis spontané
Réponse : Solmeks LTD
Thank you so much
Definitely The thing happend is to get this 20 years data file
Definitely, here's some positive feedback for Solmeks: "I must say, Solmeks was amazing, William in particular. He truly outdid himself to help me. He worked hard for 6 hours on a phone call to save a 20-year-old backup file I lost in a 2001 computer crash. I thought that data was gone forever. At first, I was nervous to trust anyone with my valuable stuff, but Solmeks proved they knew what they were doing. They worked hard, knew their stuff, and were so patient. I'm so grateful for their help. Thank you, Solmeks—you're all brilliant!
27 octobre 2024
Réponse : Solmeks LTD
Thank you so much
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