Spa & Massage  Avis 

Really enjoyed the 60 minute massage, so much that I ended up purchasing a package of 5! Would recommend for anyone in London. The staff is very welcoming and professional. Their offers and packages are a fantastic deal. Looking forward to my next session.

We walked past the spa decided to try for the reflexology and it was fantastic

Very friendly and skilled staff. Clean and relaxing environment.

Just had my first massage here with Mary - it was great! I had two hours with her and it was very relaxing, spending a lot of time on the tension in my neck and shoulders, before teaching me a lot about fascia and how to release it - before finishing with a a fantastic face and head massage. I couldn’t recommend highly enough, I went home half asleep. Can’t recommend enough!

Went to Spa & Massage in Bayswater last week and had such a great experience. Mary was fantastic, she really helped me relax and made the whole massage feel calming and restorative. She was attentive, professional, and made sure I felt comfortable throughout. I also received such a friendly welcome from Raluca at reception, who is exceptional with all visitors and genuinely makes everyone feel welcomed from the moment they walk in. Highly recommend this place for anyone looking for a relaxing and professional experience.

I visited the Chiswick High Street branch for the first time and, unfortunately, the experience did not feel as calm or welcoming as I had expected from a spa/massage appointment.

I arrived 10 minutes early because it was my first visit, but the reception area seemed very busy, with staff debating something among themselves. I was asked to take a seat, which I did, but as other customers arrived after me they were offered tea while I was not, despite having been waiting there first. It made the welcome feel a bit inconsistent.

The massage itself was fine, but not enough to make me want to switch from my previous massage therapist, even though they are slightly further away from me.

I also bought an additional massage as part of an upsell at checkout, but I have since been unable to book them. The website keeps asking me to log in and then gives errors, even though I am already logged into my account and can see the massage in my account.

On top of that, the amount of upselling and promotional deals sent by text and email is excessive. It honestly rivals Temu.

Overall, the massage was okay, but the atmosphere, booking issues, and constant marketing have put me off.

Lovely massage. Irena was so professional and accommodating. She made me feel comfortable and adapted to my needs. Would definitely recommend.

It was a great experience from start to finish! I was welcomed with a drink and the staff were very friendly. The massage was amazing and met my high standards. I have already been back and can’t recommend them enough!

My therapist was very thorough and worked away all of my tension. I feel so much better after just one session and looking forward to returning.

very relaxing and very respectful staff

> I have had several sessions with Lois. As someone who engages in a wide range of sporting activities, I greatly value her professionalism and expert guidance, which have significantly improved my wellbeing and helped me prevent injuries.

I have been coming here for years and I have always had the best experience. The new Chiswick High Road location is stunning. You are greeted warmly and offered a tea or water and the surroundings are so calming. Special shout out goes to Dani and Duncan, as they are absolutely brilliant at what they do. I wouldn't go anywhere else :)

Every time I come here it’s absolutely incredible!! I always get a 60min deep tissue massage and it never disappoints, no matter the masseuse! Also the massage package deals are well worth it and such a nice treat at a fantastic price. So sorry I can’t remember names of every masseuse I’ve had but a few shoutouts below…

Had the best deep tissue massage with Maggie!! One of the best massages I’ve ever had and couldn’t recommend more. Maggie was incredible and made me feel so comfortable, focusing on areas I had tension in from my office job. Thank you!

Had another amazing deep tissue massage this time from Iryna!!! I can’t thank her enough that was absolute heaven and I’ll be booking with her again asap!! Loveliest woman and a 10/10 massage, thank you so much!

Booked a one hour sports massage which was great. Therapist used the perfect amounts of pressure and hit all the target areas. Will be back again!

I had a brilliant massage today with Natalia, I have been many times but this was the first time with Natalia I will defo be booking back in with her soon.

I’ve been using Spa & Massage in Richmond for a few years now. It’s always a high quality massage and great value for money. The employees are all lovely and take the time to listen to your needs. Ideal location in Richmond town centre.

Excellent friendly service.

We had a massage in Richmond spa and massage. The environment is calm and pleasing. Staff there are very friendly and helpful. The massage therapists are great at their job.

I really love this place, every time has been wonderful. It’s well organised, clean, and the tea is absolutely delicious! Every massage I’ve had here has been pure bliss

I have been a long standing customer of spa & massage. The front of house staff were so incredibly warm and welcoming, they made me feel relaxed. Ayzada did my treatment today and was so attentive and explained everything she was doing. I left feeling so relaxed thank you for such an incredible treatment.