SpaceTime Coordinates Avis 11

I put in an order on November 3. for a Vector file from Denmark.
On November 7. the transaction was completed and was visible on my bank account!
On November 9. I sent them an email at the provided address in the order confirmation. I’ve received a “Delivery Status Notification (Failure)” the same day.
Today, December 12. the website is no longer available: “Sorry, this store is currently unavailable”!
This is FRAUD!

I put my order in for Fathers Day of this year. I still have not received anything besides the confirmation I was sent after they took my money. It has been months and it’s very disappointing as I was really looking forward to gifting this to my father.
I emailed them and by the looks of these reviews, it does not seem as though I will be receiving an email back.

I received email confirmation of my order on 6/23/2023 and the fee was taken on my credit card. But, I have not received my order and have received no further communication. Their email addresses no longer work.
I'm going to wait 5 more days and then will contact my credit card company.

It's been 2.5 months since I ordered something, and I have not received it. When I sent an email to the support email 1.5 months ago, they responded and said it was still processing and they were backed up. Now the company doesn't seem to have an online presence at all and the support email address no longer works!! I was charged over $50 and they seem to have just taken the money and run...

I made an order several weeks ago (was charged and received an order confirmation) but never received the item. I’ve tried reaching out to the company but emails bounce back and they haven’t responded to messages on social media.

After not having heard anything from them for four weeks and only gotten an automated response to my support request last week, I was very surprised to suddenly receive my order yesterday.
One thing that also strikes me as odd is that the package slip inside the parcel said "Your order of June 15" when I actually ordered on May 29.
Having seen the last three negative reviews and the complete lack of communication from their side, I was already close to contacting PayPal and asking for a refund.
In terms of the product quality (I ordered an art print) it matches what I originally received as part of their Kickstarter campaign back in 2017 or 2018.

Never received the item nor any communication about the order (tracking number, updates), however they did charge my credit card for the item plus expedited shipping. I contacted their support email twice but did not get any response.

Edit: The print showed up randomly. No confirmation that it had printed, no shipping or tracking info. It just kinda turned up, late. So they get a star back for existing?

After weeks of no item, I tried to contact support. Every email address they provide returns ‘address not found’. There is no way to contact them. I’m wondering if the business even exists anymore and the order system was just never shut down.

I never received the item I purchased and when I talked to their support team they did not respond to my inquires twice. I'd suggest not buying from here, look on etsy or something for similar products.

For the price I was disappointed in the fact that the holes drilled through the metal disc were rough and scratchy as an end product. I bought this on discount for about $50 and was really disappointed in the lack of polish. so if I had bought this at the regular price point at $70 something I would have honestly been pretty miffed. I just couldn’t believe they couldn’t be bothered to give it a brief sanding down. The metal disc is also incredibly thin. It just feels like a machine did this and they didn’t care to make sure it looked nice and polished afterwards. I would expect that lack of attention to detail on a product that is $20 or less. Not at a $50-$70 price point.

Additionally they are not proactive about shipping issues. I didn’t hear any updates about my order for two weeks. When I reached out they said there was a system error and I had to resubmit my address to them. It would have likely never shipped at all if I didn’t followup about it.

This company sells merchandise featuring the position of the planets on a day significant to the buyer.

My husband bought two acrylic disks ($33/ea) for our anniversary, with planets positioned as on our wedding day.

Did he order and receive what he ordered?

Yes, BUT ‘acrylic’ is just a fluff word for ‘cheap, crappy, plastic’.

I can’t say they are dishonest, because every company does this, but the pics on their website made the disks look glamorous and unique.

The disk grooved on one side indicating the orbits, and the planets are designated with tiny holes drilled through.

It feels Ike the best prize in a 50c grocery store vending machine.

He was very disappointed, as was I.

The ‘necklace’ cord this came with looks like it will break if you inhale or exhale. It comes with a fastener you can secure with pliers after adjusting for your length.

This combination looksextremely lose-able.

I cannot emphasize enough how lightweight, thin and just terrible this item is compared to its price.

He purchased a neon pink for me and neon blue for himself.

Perhaps their wood or metal ones are a better value, but at the time, they were all out of stock.

Their return/exchange policy only covers misprinted items, or items damaged in transit.

It’s a terrific and fun idea, but just know how very little you will receive for a hefty $33.