Spada Clothing Avis 

136
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have gloves, boots , jacket and trousers. I'm an old git so like to stay warm and dry, this product provides. Occasionally if caught in a thunderstorm I have had slight seepage in my gentleman parts... Voir plus

Noté 3 sur 5 étoiles

I really like the Spada Pilgrim boots I bought a few months ago, look good and nice grey colour, good levels of protection, waterproof and comfortable with an easy off side zip. Only issue, got very w... Voir plus

Noté 5 sur 5 étoiles

The gear is great good quality and comfy. Sent out in a timely manner only issue was with the delivery provider chosen did not deliver my parcel when specified. Maybe in the future dont use DPD as the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Website easy to navigate, choices are vast, straightforward to get to the jacket I was after (to view) and then purchase! Simple and quick to clear the selected basket, and payment was slick and e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin d'équipement et d'accessoires pour motos

Écrit par l'entreprise

Spada began over 30 years ago and is a motorcycle clothing and accessories brand dedicated to delivering top notch gear for riders, whether they're navigating the open road on a motorcycle or conquering trails on a mountain bike. Our extensive range of products is meticulously designed with the rider in mind, ensuring both safety and style. Each item in our MOTO collection is CE certified, reflecting our unwavering commitment to quality and safety standards. At Spada, we understand the importance of protective gear that not only meets rigorous safety criteria but also looks great on and off the bike. From helmets and jackets to gloves and boots, every piece is engineered to provide your protection and comfort that is readily available to all riders, from seasoned veterans to newcomers. Join the Spada community and gear up with confidence.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(136)

63 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Not arrived

Not arrived, Royal Mail keep sending sorry notices with no explanation.

3 janvier 2025
Logo de Spada Clothing

Réponse de Spada Clothing

Hello John,
I apologise for the inconvenience this has caused. I understand that this issue has now been resolved, and I truly appreciate your patience and understanding throughout the process.
Thank You

Noté 5 sur 5 étoiles

Awesome service

Awesome service. Kit looks fantastic for the price. Can't wait to get out and use it.

20 décembre 2024
Avis spontané
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Réponse de Spada Clothing

Thank you for your fantastic review! We’re so glad you’re happy with your kit and the service. We hope you have an amazing time putting it to good use—enjoy! :)

Noté 5 sur 5 étoiles

Good service

Ordered my product just before a black Friday deal began so ended up paying full price. I contacted Customer Services who refunded the difference with no argument. Good service speedy delivery and a great product.

29 novembre 2024
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Réponse de Spada Clothing

Thank you for your wonderful review! We’re glad we could assist you quickly and provide the service you deserved. It’s great to hear you’re happy with the product and delivery as well. The Spada team truly appreciates your support! :)

Noté 5 sur 5 étoiles

I didn’t know Spada did MTB clothing…

I didn’t know spada were in the MTB market, I own a spada motorbike jacket and also enjoy MTBing so was intrigued by their range of MTB clothing. The MTB jacket arrived promptly and is a superb fit, very comfortable and stylish. I love the sleeve cuffs which keep the wind out of the gap between the sleeves and your gloves.

2 décembre 2024
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Réponse de Spada Clothing

Thank you for your fantastic review! We’re thrilled to hear you’re enjoying your new MTB jacket and that it fits so well. It’s great to know you’re a fan of both our motorcycle and MTB gear! We’ve put a lot of thought into the design, so we’re especially glad you appreciate details like the sleeve cuffs. Thank you for your support, the Spada team really values it! :)

Noté 5 sur 5 étoiles

Excellent service

Excellent service, both pairs of mountain bike riding trousers fitted great, and great quality.....
Keep up the good work Spada.,

2 décembre 2024
Noté 2 sur 5 étoiles

Full refunds not given, poor service

Delivery was fast, which was good. The jacket didn't fit very well, so I decided to cancel the order and return the item for a refund. In the UK we're entitled to cancel within 14 days and receive a full refund, under distance selling regulations. I asked customer services if I would get a full refund and they confirmed.

When refund came through it wasn't a full refund and they had taken a fee, contrary to UK regulations, contrary to their customer service department and contrary to their own return policy on their website (which states they will provide a full refund). I had to contact customer services again to ask them to refund the rest. Poor experience.

28 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience.

The delivery was incredibly fast next day. The commute jacket I've bought is really good, comfy and warm. Not tested in any rain yet but it is only being used for a 15 minute commute so not that bothered really.

26 novembre 2024
Avis spontané
Noté 2 sur 5 étoiles

MTB Waterproof pants

Bought these pants last week. First impressions were great. Great fit seemed to be really well made. First ride out wearing them I took an innocuous tumble and the pants ripped instantly. They're just not abrasive resistant enough for MTB use, which is a shame as on first impressions I was going to buy a second pair.

26 octobre 2024
Avis spontané
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Réponse de Spada Clothing

Hello,

Thank you for your review, I apologise that they did not hold up as expected. Can I please ask if you have been in contact with our customer service team at all?

We'd love to try and make this right for you.

Thanks in advance.

Noté 5 sur 5 étoiles

Bought the waterproof MTB pants as my…

Bought the waterproof MTB pants as my old one's had ripped. Went to gisburn forest to give them a try, absolutely great quality, kept my legs nice and dry. Great product at a great price.

23 octobre 2024
Avis spontané
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Réponse de Spada Clothing

Thank you for your positive review! We're very glad that you love them as much as we do! :)

Noté 5 sur 5 étoiles

Although the 1st order delivered wasn't…

Although the 1st order delivered wasn't what we ordered it was dealt with quickly and our original order was sent and the quality was excellent and sizes are really accurate.

9 octobre 2024
Avis spontané
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Réponse de Spada Clothing

Thank you for your positive review! I apologise for the inconvenience with your first order.

I'm glad that we were able to rectify it for you promptly though.

Thank you again :)

Noté 5 sur 5 étoiles

Great quality MTB clothing

Great quality clothing, not tried their MTB stuff before. Like it a lot, will be getting more

2 octobre 2024
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Réponse de Spada Clothing

Thank you for your positive review! :) Our MTB range has been absolutely flying out the door! We're glad you're pleased with it!

Noté 5 sur 5 étoiles

Just the job

Bought the waterproof mtb pants & they are indeed waterproof! Well sized (bottom of the pants are a bit tight to get on & off but to help keep water out & stop them getting caught in chains etc). Got them in a sale & they are a bargain. So good I'm getting a second pair.

27 septembre 2024
Avis spontané
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Réponse de Spada Clothing

Thank you for your positive feedback! :) They are an absolute bargain right now! They're flying out the door!

Noté 3 sur 5 étoiles

Bought a pair of spada waterproof…

Bought a pair of spada waterproof trousers, tried to sign up for the extended warranty, but the link would not allow me to register, although they seem very well made, the right hand side leg of the trouser leaks just above the knee,which is a shame as they seem very well made, apart from this leak.

21 juillet 2024
Avis spontané
Logo de Spada Clothing

Réponse de Spada Clothing

Thank you for your feedback.
If I could please ask you to submit a message through the contact form on our website with your name and product details, I can check the product registration for you.

I apologise for the inconvenience.

Kind Regards

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