Slightly odd experience. I placed the order with Sparepartstore24 because it was significantly cheaper than Autodoc. Yet the delivery and invoice came from Autodoc. Still the right product at a good p... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Slightly long customer service process. Had to go through trustpilot.com reviews in order to get a refund for a part that was compatible with my car model on paper (on the website too) but not with... Voir plus
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Odered my item on Sunday and it was with me on Friday afternoon. My item came from Poland so 5 working days for delivery is acceptable. One complaint I have is that this Company has a UK email address... Voir plus
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I live in the UK and I ordered a wiper motor linkage obviously for a right hand drive vehicle, but Sparepartstore24 sent a linkage for a left hand drive vehicle, so I couldn't use it! They do have a g... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Online shop Sparepartstore24.co.uk offers all car enthusiasts the largest selection of analogue auto parts for any car. No doubt, when buying spare car parts on Sparepartstore24.co.uk you will benefit and make sure the quality of all auto parts is beyond example. Can not find specific, rare or wearing parts in our online store? There are no unsolvable problems for us! Contact us and we will promptly order any part for your special benefit.
Coordonnées de contact
4,1
Bien
74 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Awful company
Awful company, don't deliver items, don't reply to emails do not use!!!
30 juillet 2024
Avis spontané
Réponse de Sparepartstore24 - Great Britain
Hello, We are sorry to hear you faced any inconvenience. Our quality control manager will look into the issue that occurred and get back to you in the shortest term. Best Regards, sparepartstore24 Team
£8.45 delivery cost and still took a week
£8.45 delivery on an item that weighed approx 200g and took a week to arrive. Slow and expensive service.
21 juin 2024
Avis spontané
Réponse de Sparepartstore24 - Great Britain
Hello Mark, Thanks for your feedback. We insure every parcel, regardless of its volume and value. This increases the shipping cost but it also allows us to provide a higher quality of services, which is very important to us. Moreover, we offer shipping at our costs on big orders. Please remember that we deliver goods from Germany, so the shipping is more expensive than from your local store. Feel free to contact us at trust@sparepartstore24.co.uk is you have any questions. We will be always happy to assist you. Best Regards, Sparepartstore24 Team
I ordered an incorrect part for my…
I ordered an incorrect part for my vehicle, of my own fault. I reached out to customer service and within 24 hours they provided me a solution that I was happy to accept. The process was smooth and quick.
22 mai 2024
Avis spontané
Réponse de Sparepartstore24 - Great Britain
Hello Damani!
Please, accept our gratitude for your feedback and attention to our work. We are happy to know that you have a positive experience of cooperation with us. Please, feel free to contact us if you have any questions.
Best regards,
Sparepartstore24 Team
Great
Great, received correct part, installed and all working so far perfect, it was delivered with care as well.
10 avril 2024
Réponse de Sparepartstore24 - Great Britain
Hi Nati!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5*
Best regards, Sparepartstore24 Team
Réponse de Sparepartstore24 - Great Britain
Hi there Elizabeth !
Thank you very much for your time and appreciation.
Best regards,
Sparepartstore24 Team
Improving service 👏
Tailgate strut arrived swiftly, entirely seamless process.
Previous orders have seen delays, not this time !
11 mars 2024
Réponse de Sparepartstore24 - Great Britain
Hello!
Thank you for your positive feedback!
Best regards,
Sparepartstore24 Team
Very good thanks
20 février 2024
Réponse de Sparepartstore24 - Great Britain
Hello! Thank you so much for your review! We will try to continue to provide you with the best experience in the future. Best regards, sparepartstore24 Team
Great items at a great price
Great items at a great price, only downside delivery took a little longer than I anticipated
16 janvier 2024
Réponse de Sparepartstore24 - Great Britain
Hello David!
Thank you for your feedback. We always do our best to process and ship your order as quickly as possible. But we have room to grow.
Please, feel free to contact us again.
Best regards,
Sparepartstore24 Team
Réponse de Sparepartstore24 - Great Britain
Hello!
Thank you for your positive feedback!
Best regards,
Sparepartstore24 Team
Réponse de Sparepartstore24 - Great Britain
Dera Mr Peter White !
We want to thank you for your time and positive feedback!
Best regards,
Sparepartstore24 Team
First time using and found it to be…
First time using and found it to be easy with detailed parts list A++
12 octobre 2023
Réponse de Sparepartstore24 - Great Britain
Hi Jory!
Thank you very much for your time and appreciation.
Best regards,
Sparepartstore24 Team.
I order a chambelt kit ct1168wp2,box is…
I order a chambelt kit ct1168wp2,box is coming open with water pump in plastic foil.I don't know if is the original one.normaly water pump and belt need to be in separate box,and all together make this continental kit. Very strange,is first and last time when I use this site.
25 septembre 2023
Réponse de Sparepartstore24 - Great Britain
Hello Ionut Laurentiu,
Sorry to hear about your experience.
We'd appreciate it if you could contact us at trust@sparepartstore24.co.uk so that we can find your order in our system and help you with your issue.
Best Regards,
Sparepartstore24 Team.
Right part quickly.
29 août 2023
Réponse de Sparepartstore24 - Great Britain
Hello Steve!
Thank you for your positive feedback!
Best regards,
Sparepartstore24 Team.
Great company the advice to getting the…
Great company the advice to getting the right part was so valuable
24 août 2023
Réponse de Sparepartstore24 - Great Britain
Hello Dean!
Thank you very much for your feedback and wonderful rating.
We will continue to work only for 5*
Best regards,
Sparepartstore24 Team.
Easy to order online good price quick…
Easy to order online good price quick delivery thanks
23 août 2023
Réponse de Sparepartstore24 - Great Britain
Hi David!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Sparepartstore24 Team.
Reliable Seller. Recommended.
Quality replacement item as described. Arrived quickly and very good value for money. Why pay 4 times as much for a bag with a name on it?
13 août 2023
Réponse de Sparepartstore24 - Great Britain
Hello Peter!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
Sparepartstore24 Team
Réponse de Sparepartstore24 - Great Britain
Hello John!
Thank you for your positive feedback!
Best regards,
Sparepartstore24 Team
All good and would use again
14 août 2023
Réponse de Sparepartstore24 - Great Britain
Hello!
Thank you for your kind words and appreciation of the quality of our work.
We are looking forward to seeing you in our online store.
Best regards,
Sparepartstore24 Team
3 weeks and and counting…
3 weeks and 2 days since placing my order I have had no delivery and it isn't even on it's way to me. If Evri lose your parcel (highly likely) sparepartstore24 refuse to help you until it has been 7 working days since the parcel last 'moved'. This threshold was passed and now another week has passed with no update from them on where my parcel is. They won't even refund delivery or send another part out as a goodwill gesture and try to claim that the parcel is still on its way! Generally for car parts you are in a rush so I would strongly recommend not using sparepartstore24. Order cancelled and gone to the dealer, lesson learnt. Finally I can use my air-con again :).
10 août 2023
Avis spontané
Réponse de Sparepartstore24 - Great Britain
Hello Josh,
We are sorry for the inconvenience.
Please let us know your order number at trust@sparepartstore24.co.uk so that we could identify you and look into your case in detail.
Best regards,
Sparepartstore24 team
I had been searching for a fuel in…
I had been searching for a fuel in particular a Bosch one the spare part store web site showed the exact one
3 août 2023
Réponse de Sparepartstore24 - Great Britain
Hello Daniel!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
Sparepartstore24 Team
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