Request to get a refund for a wrong gas boiler ordered by mistake, but was told they don't offer returns even it's still brand new and sealed in the box. It's very ridiculous!
L'entreprise a répondu
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Lisez les avis des autres
ordered 2 boilers a week apart,both sent out wityhin couples days first one delivered within a week second bit longer due busy hauliers nearing Chistmas, Frost stats were sent separately within a few... Voir plus
L'entreprise a répondu
Amazing service, despite being in a different country! Needed a new boiler - working with our preferred engineer decided on a boiler. Spent some time doing online research, and found that p... Voir plus
L'entreprise a répondu
I ordered an item for a competitive price only to find my engineer gave me the wrong product number. I had to return a perfectly good item back. The returns system needed some intervention by Ryan at... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipements de chauffage
- aussi dans
- Chauffagiste
- Électricien
- Magasin de radiateurs
- Plombier
- Service de réparation de radiateurs
À propos de Spares Direct Belfast Ltd
Écrit par l'entreprise
Spares Direct Belfast Ltd
Family Run Business with over 40 years experience in the trade.
Family Run Business with over 40 years experience in the trade.
Coordonnées de contact
Unit 5 Dargan Industrial Estate , BT3 9JP, Belfast, Royaume-Uni
- 028 9543 4399
- info@sparesdirect.ie
- sparesdirect.co
4,1
Bien
460 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good customer service.
Placed order and realised that delivery address showed my old one. Contacted customer services and even though it was on a Sunday evening was very surprised to get a response so late in the evening. Delivery address amended following day. DHL due to deliver but somehow my delivery had disappeared and had to follow up several times. After emails to and from customer services a new order was sent out and was very impressed with next day delivery.
20 novembre 2023
Réponse de Spares Direct Belfast Ltd
Thank you Naveed! we appreciate your Feeback
Réponse de Spares Direct Belfast Ltd
Thank you for your feedback
Quick delivery
Quick delivery. Great customer services. Well informed. Product as described.
4 décembre 2023
Réponse de Spares Direct Belfast Ltd
Thank you for your feedback
A good company to deal with Quick…
A good company to deal with Quick service and good price We will be back
4 décembre 2023
Réponse de Spares Direct Belfast Ltd
Thanks Tony appreciate it
Réponse de Spares Direct Belfast Ltd
Thanks Stuart
Refunded my shipping charge without my asking ... thank you
I bought two items on two separate orders for a boiler that was being serviced. I placed the orders about ten minute apart and had to pay £8 shipping on each ... I had not realised that I needed the second part when ordering the first. I was really surprised to receive an email very quickly from the Spares Direct Dispatch group telling me they had seen the two orders and were going to credit me £8 and instead send the two items together. Great service ... unexpected ... thank you very much!
16 novembre 2023
Réponse de Spares Direct Belfast Ltd
Thanks Stephen, much appreciate your feedback, Glad we could be of service to you
Réponse de Spares Direct Belfast Ltd
Thanks Alan
Pleased with our order
It was easy to find the spare part we needed for our our boiler and our order came quickly too
16 novembre 2023
Réponse de Spares Direct Belfast Ltd
Thank you for your feedback
Excellent all round
15 novembre 2023
Réponse de Spares Direct Belfast Ltd
Thank you Desmond, much appreciated
Very fast dispatch and delivery
Received the part next day from a late afternoon order placement.
15 novembre 2023
Réponse de Spares Direct Belfast Ltd
Thank you for taking the time to review us
Expensive delivery charge.
Expensive delivery charge.
But you do get a very prompt delivery.
So the old saying “you get what you pay for” is true
28 novembre 2023
Réponse de Spares Direct Belfast Ltd
Thank you for your feedback
Réponse de Spares Direct Belfast Ltd
Thankyou for taking the time to leave us a review
Réponse de Spares Direct Belfast Ltd
Thanks David for your feedback
Réponse de Spares Direct Belfast Ltd
Thank you Richard
Great communication after purchase.
Great communication after purchase.
Super fast delivery.
Great price.
One to trust. Thank you.
27 novembre 2023
Réponse de Spares Direct Belfast Ltd
Thank You Shameera
Arrived bang on time
Arrived bang on time. Exactly as described and worked really well
21 novembre 2023
Réponse de Spares Direct Belfast Ltd
Thank you Stephen for your feedback
Fast delivery time
Fast delivery time. Item was half the price of other retailers. Great service.
21 novembre 2023
Réponse de Spares Direct Belfast Ltd
Thanks Kevin
Good price and delivered when they said…
Good price and delivered when they said they would.
8 novembre 2023
Réponse de Spares Direct Belfast Ltd
Thanks Martin
Highly recommended .
Prompt delivery, good contact with customer through out, overall a very good service.
22 novembre 2023
Réponse de Spares Direct Belfast Ltd
Thanks Tony
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