Request to get a refund for a wrong gas boiler ordered by mistake, but was told they don't offer returns even it's still brand new and sealed in the box. It's very ridiculous!
L'entreprise a répondu
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L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipements de chauffage
- aussi dans
- Chauffagiste
- Électricien
- Magasin de radiateurs
- Plombier
- Service de réparation de radiateurs
À propos de Spares Direct Belfast Ltd
Écrit par l'entreprise
Spares Direct Belfast Ltd
Family Run Business with over 40 years experience in the trade.
Family Run Business with over 40 years experience in the trade.
Coordonnées de contact
Unit 5 Dargan Industrial Estate , BT3 9JP, Belfast, Royaume-Uni
- 028 9543 4399
- info@sparesdirect.ie
- sparesdirect.co
4,1
Bien
460 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Its been over a month
Ordered an item at the beginning of May and yet to receive it. Emails have been ignored, lack of communication and no refund issued!
3 mai 2024
Avis spontané
Réponse de Spares Direct Belfast Ltd
Hi Rebeka, thanks for your feedback, Rebeka, we have now sent the item twice to yourself, between the first time you ordered and the second time on Tuesday 28th after the bank holiday, we apologise that your item has not been delivered, we will issue a refund and investigate this further with the courier
Not received anything yet
30 mai 2024
Réponse de Spares Direct Belfast Ltd
Hi Graham, we have checked this delivery for you and it states it was delivered on 3rd June
You are asking me to say how good you…
You are asking me to say how good you are when I have not even received the goods or delivery notification
11 avril 2024
Réponse de Spares Direct Belfast Ltd
Hi Peter, We hope you received your goods, Many Thanks
A++++
Smooth transaction and quick response to emails. Would definitely recommend to others
9 avril 2024
Réponse de Spares Direct Belfast Ltd
Thank you for your feedback, much appreciated
Best supplier I've dealt with...no…
Best supplier I've dealt with...no messing around...always on time
19 avril 2024
Réponse de Spares Direct Belfast Ltd
Thanks Robbie, Appreciate your feedback
Brilliant service.
Started buying gas boilers from Spares Direct just recently. Much better priced than local merchants. Delivered with a few days and good communication throughout. Will be using these as our ‘go to’ in future.
18 avril 2024
Réponse de Spares Direct Belfast Ltd
Thank you Jonathan for your feedback, much appreciated
Réponse de Spares Direct Belfast Ltd
Thank you for your feedback, we have raised questions to the courier
The driver put my package 📦 round the…
The driver put my package 📦 round the back just like I said cheers and thank you 😊
15 avril 2024
Réponse de Spares Direct Belfast Ltd
Thank you Ray for your feedback!
Good product but delayed delivery
These pumps are of good quality. The last one lasted for several years and I am sure this one will do the same. There is a problem with DHL who seem to take ages but finally got here (today 15/4/24) after at least a couple of cancellations to the delivery.
4 avril 2024
Réponse de Spares Direct Belfast Ltd
Hi John,
Thanks for your feedback, we have raised a query to DHL for an explanation Thanks
Delivered within 24 hours of ordering.
Delivered within 24 hours of ordering.
First class service.
9 avril 2024
Réponse de Spares Direct Belfast Ltd
Thank You Seamus
Top Class Item & Price Would Deal With…
Top Class Item & Price Would Deal With Any Time 5 Stars For Me
3 avril 2024
Réponse de Spares Direct Belfast Ltd
Thank You John, Appreciated the feedback
Product looks good and well made which…
Product looks good and well made which is important to most of us trade's
People
Arrived in 3 days. I would recommend this product and company to anyone
3 avril 2024
Réponse de Spares Direct Belfast Ltd
Thanks Roger!
great service exellent feed back from… sambhi
great service exellent feed back from from customer services
27 mars 2024
Réponse de Spares Direct Belfast Ltd
Thank you for your feedback!
All arrived on time and good price
25 mars 2024
Réponse de Spares Direct Belfast Ltd
Thank you Frank for taking the time to leave your feedback!
Very helpful supplier
Very good supplier.
made contact about delivery, they went out of their way to get my order through on time.
8 mars 2024
Réponse de Spares Direct Belfast Ltd
Thanks Nigel
Réponse de Spares Direct Belfast Ltd
Thank You Carl for your feedback
Very fast service
Very quick service after the order went in it was shipped within hrs 👍👍
19 mars 2024
Réponse de Spares Direct Belfast Ltd
Thank you Paul for your feedback
Really fast dispatch
Really fast dispatch, good prices, friendly service. Excellent all round
7 mars 2024
Réponse de Spares Direct Belfast Ltd
Thank you Kaye
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