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Specialist Crafts Avis 

114
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have been ordering supplies from Specialist Crafts for a few years now. In our experience, they often present the best quality for the price range we purchase in, especially with their own brand ra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Astra (email responder) was very helpful & to the point in making sure the delivery driver had the info they needed to get my package to me. Sales lady who kindly emailed me pictures of a product t... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ami was really helpful when I asked questions about a delivery that we are expecting. We sorted it out very quick

L'entreprise a répondu

Noté 5 sur 5 étoiles

We would like to say a big thank you to Maria from Specialist Crafts / Dryad Education Group for her kindness, helpfulness and generosity. She has been incredibly supportive and thoughtful towards o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel artistique
  2. Boutique de loisirs créatifs
  3. Magasin de fournitures scolaires
  4. Magasin de fournitures scolaires et matériel pédagogique pour enseignants

Écrit par l'entreprise

We are a leading supplier of Art, Design and Technology resources to educational establishments, students and artists worldwide. Our extensive range includes over 28,000 products, including our own brand, offering high-quality art materials at sensible prices. Our in-house experts continuously try, test, and develop the range, staying ahead of the trends to ensure you have access to the latest products and techniques. Here at Specialist Crafts, we have over 100 years of experience supplying the highest-quality materials at excellent value for money and providing exceptional customer service from our distribution centres in the UK, Ireland, and Dubai.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

114 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(114)

111 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Prompt Response to an issue with Delivery

You know how good a company is when there is an issue with your delivery and have to contact customer service. On this occasion Astra at customer service was very apologetic and sorted out my issue straight away the day I contacted the with my issue and sent out a missing item from my order with next day delivery. I couldn’t ask for anything better than the service I received thank you.

9 mars 2026
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Réponse de Specialist Crafts

Thank you for taking the time to leave a review Liam!
Your kind words are much appreciated and will be passed on to Astra who always aims to please.
Sorry for the initial delivery issue but glad we put it right quickly for you.

Noté 5 sur 5 étoiles

It is a good company

It is a good company. The products are a high quality and the delivery is fast

5 mars 2026
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Réponse de Specialist Crafts

Thank you for leaving a review Linda. We're glad you find our deliveries quick and products of high quality
Thanks again

Noté 5 sur 5 étoiles

Very rapid supply of goods

Very rapid supply of goods. Packaged in a fully recyclable way. No plastic waste

5 mars 2026
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Réponse de Specialist Crafts

Thank you for leaving this review. We aim to deliver quickly, keeping our environmental impact as low as possible

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service! Easy to navigate the ordering system. Fast processing and speedy delivery. 👏🙂

18 février 2026
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Réponse de Specialist Crafts

Thank you Louise. We're happy to hear that your experience was seamless and the delivery was quick. Thanks again you for your feedback!

Noté 5 sur 5 étoiles

Got what I needed the very next day

Got what I needed the very next day. all safe and secure.

17 février 2026
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Réponse de Specialist Crafts

Thank you for leaving a review Teresa! We're glad your order arrived quickly and all in order
Thanks again

Noté 5 sur 5 étoiles

Fast and efficient service

Fast and efficient service, great for a wide variety of materials.

Helpful customer services staff, would recommend.

18 février 2026
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Réponse de Specialist Crafts

Thank you for taking the time to leave a review!
Our customer service team pride themselves on being as helpful as possible so we really appreciate your kind words.

Noté 5 sur 5 étoiles

Great quality products

Great quality products, fast delivery and reasonable delivery charges.

18 février 2026
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Réponse de Specialist Crafts

Thank you for leaving your positive feedback Stuart! We're happy to hear you found our products of great quality and we provided quick delivery to you.
Thanks again

Noté 5 sur 5 étoiles

Very happy online customer

I placed my online order on a Sunday morning and received it on the Tuesday (using the free delivery option). No issues with any of the items I ordered and super quick delivery. For me, a really positive experience all round :)

16 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I've been using your galway…

I've been using your galway outlet,everytime I ordered out of stock !
They gave me my money back and when the ply came in they would give it me free of charge which they did.ordered again same thing it would be in stock within a week.Two weeks went bye no product or communication.complained again wa
s told not in stock yet it's out of there control,well yes I can accept not there control but not to leave the customer in the lurch for the second time,they did say they would issue a full refund that was three weeks ago and still waiting,It 50euro I'm a one man small business trying to make a bit of extra cash.but its companys like you are destroying us due to your incompetence im having to go through PayPal to get my money back.i gave you one star couldnt Give less I would not recommend anyone to buy anything from specialist crafts based on my experience with there Galway site

21 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Impressed. Great Support Team

Impressed with the products and the Support team Lauren & Iwona. There were a couple of minor issues that the Support team got cleared up very quickly without a problem.

Will certainly be using again.

Would be great if the website showed the status of your order (pending, dispatched etc) instead of just ‘processing’ but that’s just a minor thing.

18 juin 2021
Avis spontané

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