We have been ordering supplies from Specialist Crafts for a few years now. In our experience, they often present the best quality for the price range we purchase in, especially with their own brand ra... Voir plus
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We have been ordering supplies from Specialist Crafts for a few years now. In our experience, they often present the best quality for the price range we purchase in, especially with their own brand ra... Voir plus
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Astra (email responder) was very helpful & to the point in making sure the delivery driver had the info they needed to get my package to me. Sales lady who kindly emailed me pictures of a product t... Voir plus
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Ami was really helpful when I asked questions about a delivery that we are expecting. We sorted it out very quick
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We would like to say a big thank you to Maria from Specialist Crafts / Dryad Education Group for her kindness, helpfulness and generosity. She has been incredibly supportive and thoughtful towards o... Voir plus
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We are a leading supplier of Art, Design and Technology resources to educational establishments, students and artists worldwide. Our extensive range includes over 28,000 products, including our own brand, offering high-quality art materials at sensible prices. Our in-house experts continuously try, test, and develop the range, staying ahead of the trends to ensure you have access to the latest products and techniques. Here at Specialist Crafts, we have over 100 years of experience supplying the highest-quality materials at excellent value for money and providing exceptional customer service from our distribution centres in the UK, Ireland, and Dubai.
Hamilton House, Mountain Road, LE4 9HQ, Leicester, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Came very quickly in like 2 days, very affordable for A level NEA Dt project

Réponse de Specialist Crafts
You know how good a company is when there is an issue with your delivery and have to contact customer service. On this occasion Astra at customer service was very apologetic and sorted out my issue straight away the day I contacted the with my issue and sent out a missing item from my order with next day delivery. I couldn’t ask for anything better than the service I received thank you.

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It is a good company. The products are a high quality and the delivery is fast

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Very rapid supply of goods. Packaged in a fully recyclable way. No plastic waste

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Brilliant service! Easy to navigate the ordering system. Fast processing and speedy delivery. 👏🙂

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Got what I needed the very next day. all safe and secure.

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Fast and efficient service, great for a wide variety of materials.
Helpful customer services staff, would recommend.

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Great quality products, fast delivery and reasonable delivery charges.

Réponse de Specialist Crafts
I placed my online order on a Sunday morning and received it on the Tuesday (using the free delivery option). No issues with any of the items I ordered and super quick delivery. For me, a really positive experience all round :)
I've been using your galway outlet,everytime I ordered out of stock !
They gave me my money back and when the ply came in they would give it me free of charge which they did.ordered again same thing it would be in stock within a week.Two weeks went bye no product or communication.complained again wa
s told not in stock yet it's out of there control,well yes I can accept not there control but not to leave the customer in the lurch for the second time,they did say they would issue a full refund that was three weeks ago and still waiting,It 50euro I'm a one man small business trying to make a bit of extra cash.but its companys like you are destroying us due to your incompetence im having to go through PayPal to get my money back.i gave you one star couldnt Give less I would not recommend anyone to buy anything from specialist crafts based on my experience with there Galway site
Impressed with the products and the Support team Lauren & Iwona. There were a couple of minor issues that the Support team got cleared up very quickly without a problem.
Will certainly be using again.
Would be great if the website showed the status of your order (pending, dispatched etc) instead of just ‘processing’ but that’s just a minor thing.
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