Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just used Speechpad for the first time, for a complicated medical interview, with lots of technicalities and proper names. Very quick, economical and, above all, impressively accurate. Even the pun... Voir plus

Noté 5 sur 5 étoiles

Whether you need closed caption files or video transcription in any file format, Speechpad is the go-to source. If you're transcribing videos yourself or in-house, you're wasting time, money, and reso... Voir plus

Noté 4 sur 5 étoiles

Under promise and over achieve is a great way to run a business. Whenever I've paid for the 24 hour service, the job is completed really fast. However, if I request a 72 hour service, I'll track the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Speechpad is like having your mom transcribe interviews for you -- she makes sure she checks spelling on proper nouns and uses good grammar. It's truly one of the best transcription services out there... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de transcription

Informations provenant de diverses sources externes

Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

111 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Love working with SpeechPad. Excellent service. Transcripts are usually done before the deadline and are very accurate.

31 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent service!

I'm a write for a music magazine, and I am always impressed that the transcribers accurately transcribe band names and music gear correctly--including correct spelling.

31 janvier 2017
Avis spontané
Noté 4 sur 5 étoiles

Good job Speechpad!

Quick efficient and nearly always accurate. If the transcriber is unfamiliar with certain accents this could prove problematic.

31 janvier 2017
Avis spontané
Logo de Speechpad

Réponse : Speechpad

Thank you for your feedback!

We are currently working on improving our files to transcriber matching algorithms to ensure you're provided with the highest quality transcription.

If you experience any issues in the future, please email us at support@speechpad.com, or contact us through our chat that is available 24/7, and we'll gladly help get it resolved for you.

Noté 5 sur 5 étoiles

Great Company

Great Company! Expectations area always above and beyond!!! Would recommend. :)

30 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Responsive, accurate, and punctual

We have been happy with the service that Speechpad has offered. They are responsive, accurate, punctual, and well priced. We will continue to utilize their services for our transcription needs.

30 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Professional Transcription -Fast

I am happy to recommend Speechpad for your transcription needs. As a Marketing Director, I need accurate transcription in a timely manner. A friend recommended I try Speechpad and I am glad I did. Not only is Speechpad fast and professional, but it is also very affordable. My choice for transcription is Speechpad!

30 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I needed captions for 4 x 5min videos - speechpad turned it around in record time, almost perfectly. There were a couple of very minor amends required, and speechpad corrected them within hours. I couldn't recommend this service enough!

29 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Unbelievably good service - fast and flexible

We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.

28 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

These Guys are Good

Excellent work. Haven't been late yet, but have been early a number of times. Terrific service.

28 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Fast, reliable, responsive

Speechpad has been awesome. They're fast, reliable, and competitively priced. If you have an issue they're very responsive and will resolve it quickly. Can't say enough good things.

28 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Fast and efficient

Fast, cheap quality service. Translations came on time and I was never hassled about payment etc

28 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Reliable and Fast

I have had very positive experiences with Speechpad (I have done approx 20 jobs with them). The turnaround has typically been significantly faster than promised. In the case of one job with difficult audio, I was updated promptly of the challenge and eventually, informed that they did not feel they could deliver the job with high quality so were refunding my money. I appreciated that.

One unexpected benefit of this service is that it has opened me up to the idea of recording some ideas related to my work verbally onto my phone and then sending them in for transcription. For example, sometimes, ideas come to me while driving and of course, these are long forgotten by the time I can actually write them down (despite my repeated certainty that "I will remember THIS one, for sure!"). Now, I just hit record on my phone and start babbling. Then I send the file to speechpad.com and lo and behold, I end up with a fantastic documentation that would have otherwise been in the land of epiphanies-I-cant-remember.

My only gripe is that audio files on Google Drive don't seem to upload cleanly into the speechpad system. Customer Service, particularly Jill Finch, have been extremely helpful with workarounds to this problem, which is why I have stayed with Speechpad, despite the fact that all of my audio files are stored on Google Drive. But it would be excellent to see this problem addressed.

27 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Very pleased

Fast and accurate service, responsive customer service. I will be using this service again and am already referring others.

25 janvier 2017
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus